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Posted

I'm not at my computer and last night fighting an issue, which I think is a media issue.

So I ask, where is the log file, or error message stored on the IMG progy, as I can then post my question

with the log file and show you folks my problem? I can not copy the message as it appears when it happens.

Thx

Posted

Help menu -> ImgBurn Logs option :)

Posted
Help menu -> ImgBurn Logs option :)

thx. again, not sitting in front of it and making some mental notes. i'll get on this tonight

and supply the information.

Posted
Help menu -> ImgBurn Logs option :)

thx. again, not sitting in front of it and making some mental notes. i'll get on this tonight

and supply the information.

here is my log file...me thinks it's a media issue, but have a look. thx

 

; //****************************************\\

; ImgBurn Version 2.4.2.0 - Log

; Wednesday, 15 October 2008, 04:49:01

; \\****************************************//

;

;

I 04:29:59 ImgBurn Version 2.4.2.0 started!

I 04:29:59 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 2)

I 04:29:59 Total Physical Memory: 1,048,048 KB - Available: 283,480 KB

I 04:29:59 Initialising SPTI...

I 04:29:59 Searching for SCSI / ATAPI devices...

I 04:29:59 Found 1 DVD-ROM and 1 DVD

Posted

The first one that fails. As you can see there are no speed descriptions after the Disc ID. More or less - your writer doesn't support that brand of discs with the currently installed firmware version.

 

I 04:48:43 Destination Media Type: DVD-R (Disc ID: SONY16D1)

The ones that worked:

 

I 09:22:04 Destination Media Type: DVD-R (Disc ID: MCC 02RG20) (Speeds: 2x, 4x, 6x, 8x, 12x)

You might want to try to install a later firmware version that might support that brand of discs.

 

http://www.sonynec-optiarc.eu/en/support-s...-nd-series.html

 

:)

Posted
The first one that fails. As you can see there are no speed descriptions after the Disc ID. More or less - your writer doesn't support that brand of discs with the currently installed firmware version.

 

I 04:48:43 Destination Media Type: DVD-R (Disc ID: SONY16D1)

The ones that worked:

 

I 09:22:04 Destination Media Type: DVD-R (Disc ID: MCC 02RG20) (Speeds: 2x, 4x, 6x, 8x, 12x)

You might want to try to install a later firmware version that might support that brand of discs.

 

http://www.sonynec-optiarc.eu/en/support-s...-nd-series.html

 

:)

yes, that worked. used 2.1B firmware. Pretty amazing technology. Learning curve. Thank you.

Posted

Hi. I'm new to this forum but I am having about the same problem getting an error Cannot write medium incompatible format , I have the imgburn 2.4 .20 version it burn pretty much of the movie but the ending here is my log hope someone can help. ImgBurn Version 2.4.2.0 - Log

; Friday, 17 October 2008, 09:50:19

; \\****************************************//

;

;

I 09:36:39 ImgBurn Version 2.4.2.0 started!

I 09:36:39 Microsoft Windows Vista Home Premium Edition (6.0, Build 6001 : Service Pack 1)

I 09:36:39 Total Physical Memory: 980,860 KB - Available: 417,612 KB

I 09:36:39 Initialising SPTI...

I 09:36:39 Searching for SCSI / ATAPI devices...

I 09:36:39 Found 1 DVD

Posted
I 22:16:05 Destination Media Type: DVD-R (Disc ID: CMC MAG. AM3) (Speeds: 4x, 8x)

I 22:16:05 Write Speed: MAX

Low quality media, try burning at 4x and it may work. Get high quality media such as Verbatim or Taiyo Yuden blanks and you won't have burning problems again :)

Posted

and try to figure out why your machine can't maintain a steady stream of data for burning at 8x.

 

It's not good to be running into buffer recovery all the time.

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