drmax Posted October 15, 2008 Share Posted October 15, 2008 I'm not at my computer and last night fighting an issue, which I think is a media issue. So I ask, where is the log file, or error message stored on the IMG progy, as I can then post my question with the log file and show you folks my problem? I can not copy the message as it appears when it happens. Thx Link to comment Share on other sites More sharing options...
mmalves Posted October 15, 2008 Share Posted October 15, 2008 Help menu -> ImgBurn Logs option Link to comment Share on other sites More sharing options...
drmax Posted October 15, 2008 Author Share Posted October 15, 2008 Help menu -> ImgBurn Logs option thx. again, not sitting in front of it and making some mental notes. i'll get on this tonight and supply the information. Link to comment Share on other sites More sharing options...
drmax Posted October 16, 2008 Author Share Posted October 16, 2008 Help menu -> ImgBurn Logs option thx. again, not sitting in front of it and making some mental notes. i'll get on this tonight and supply the information. here is my log file...me thinks it's a media issue, but have a look. thx ; //****************************************\\ ; ImgBurn Version 2.4.2.0 - Log ; Wednesday, 15 October 2008, 04:49:01 ; \\****************************************// ; ; I 04:29:59 ImgBurn Version 2.4.2.0 started! I 04:29:59 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 2) I 04:29:59 Total Physical Memory: 1,048,048 KB - Available: 283,480 KB I 04:29:59 Initialising SPTI... I 04:29:59 Searching for SCSI / ATAPI devices... I 04:29:59 Found 1 DVD-ROM and 1 DVD Link to comment Share on other sites More sharing options...
Cynthia Posted October 16, 2008 Share Posted October 16, 2008 The first one that fails. As you can see there are no speed descriptions after the Disc ID. More or less - your writer doesn't support that brand of discs with the currently installed firmware version. I 04:48:43 Destination Media Type: DVD-R (Disc ID: SONY16D1) The ones that worked: I 09:22:04 Destination Media Type: DVD-R (Disc ID: MCC 02RG20) (Speeds: 2x, 4x, 6x, 8x, 12x) You might want to try to install a later firmware version that might support that brand of discs. http://www.sonynec-optiarc.eu/en/support-s...-nd-series.html Link to comment Share on other sites More sharing options...
drmax Posted October 16, 2008 Author Share Posted October 16, 2008 The first one that fails. As you can see there are no speed descriptions after the Disc ID. More or less - your writer doesn't support that brand of discs with the currently installed firmware version. I 04:48:43 Destination Media Type: DVD-R (Disc ID: SONY16D1) The ones that worked: I 09:22:04 Destination Media Type: DVD-R (Disc ID: MCC 02RG20) (Speeds: 2x, 4x, 6x, 8x, 12x) You might want to try to install a later firmware version that might support that brand of discs. http://www.sonynec-optiarc.eu/en/support-s...-nd-series.html yes, that worked. used 2.1B firmware. Pretty amazing technology. Learning curve. Thank you. Link to comment Share on other sites More sharing options...
babflores Posted October 17, 2008 Share Posted October 17, 2008 Hi. I'm new to this forum but I am having about the same problem getting an error Cannot write medium incompatible format , I have the imgburn 2.4 .20 version it burn pretty much of the movie but the ending here is my log hope someone can help. ImgBurn Version 2.4.2.0 - Log ; Friday, 17 October 2008, 09:50:19 ; \\****************************************// ; ; I 09:36:39 ImgBurn Version 2.4.2.0 started! I 09:36:39 Microsoft Windows Vista Home Premium Edition (6.0, Build 6001 : Service Pack 1) I 09:36:39 Total Physical Memory: 980,860 KB - Available: 417,612 KB I 09:36:39 Initialising SPTI... I 09:36:39 Searching for SCSI / ATAPI devices... I 09:36:39 Found 1 DVD Link to comment Share on other sites More sharing options...
mmalves Posted October 17, 2008 Share Posted October 17, 2008 I 22:16:05 Destination Media Type: DVD-R (Disc ID: CMC MAG. AM3) (Speeds: 4x, 8x)I 22:16:05 Write Speed: MAX Low quality media, try burning at 4x and it may work. Get high quality media such as Verbatim or Taiyo Yuden blanks and you won't have burning problems again Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted October 17, 2008 Share Posted October 17, 2008 and try to figure out why your machine can't maintain a steady stream of data for burning at 8x. It's not good to be running into buffer recovery all the time. Link to comment Share on other sites More sharing options...
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