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Used Verbatim DL Disc...Burns Still Failed...Why? :(


virtuman1980

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As suggested, I bought a cake of 10 Verbatim Double Layer DVD+R DL discs. Unfortunately, my first 2 burn failed and I'm afraid to try another (don't want to waste anymore discs). Also, before the disc began to burn, the writer made an awfully loud clunking sound as if the disc was spinning out of control and hit some of the hardware inside the burner. Can someone tell me what I did wrong? Thanks again. Below is the log:

 

I 20:57:37 ImgBurn Version 1.2.0.0 started!

I 20:57:37 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 2)

I 20:57:37 Initialising SPTI...

I 20:57:37 Searching for SCSI / ATAPI devices...

I 20:57:37 Found 2 DVD-ROMs and 1 DVD?RW/RAM!

I 20:58:40 Operation Started!

I 20:58:40 Source File: C:\temp\temp.ISO

I 20:58:40 Source File Sectors: 3,833,803 (MODE1/2048)

I 20:58:40 Source File Size: 7,851,628,544 bytes

I 20:58:40 Source File Implementation Identifier: Daikin U.S. Comtec Lab

I 20:58:40 Destination Device: [1:0:0] HL-DT-ST DVDRAM GSA-4167B DL12 (D:) (ATA)

I 20:58:40 Destination Media Type: DVD+R DL (Disc ID: MKM-001-00) (Speeds: 2.4x, 4x, 6x)

I 20:58:40 Destination Media Sectors: 4,173,824

I 20:58:40 Write Mode: DVD

I 20:58:40 Write Type: DAO

I 20:58:40 Write Speed: 1x

I 20:58:40 Link Size: Auto

I 20:58:40 Test Mode: No

I 20:58:40 BURN-Proof: Enabled

I 20:58:41 Optimal L1 Data Zone Start LBA: 2023072 (VTS_01, PGC: 1, Cell: 13)

I 20:58:41 Optimal L0 Data Zone Capacity: 2,023,072

I 20:58:41 Optimal L0 Data Zone Method: IFO Cell Boundary, 'SPLIP' Flag Not Set

I 20:59:28 Filling Buffer...

I 20:59:28 Writing LeadIn...

I 20:59:31 Writing Image...

I 20:59:31 Writing Layer 0... (LBA: 0 - 2023071)

W 21:05:00 Failed to Write Sectors 518112 - 518143 - Unknown (Internal Target Failure) (0x44, 0x86)

W 21:05:00 Retrying (1 of 20)...

W 21:05:00 Retry Failed - Invalid Address For Write

W 21:05:00 Retrying (2 of 20)...

W 21:05:00 Retry Failed - Invalid Address For Write

W 21:05:00 Retrying (3 of 20)...

W 21:05:00 Retry Failed - Invalid Address For Write

W 21:05:00 Retrying (4 of 20)...

W 21:05:01 Retry Failed - Invalid Address For Write

W 21:05:01 Retrying (5 of 20)...

W 21:05:01 Retry Failed - Invalid Address For Write

W 21:05:01 Retrying (6 of 20)...

W 21:05:01 Retry Failed - Invalid Address For Write

W 21:05:01 Retrying (7 of 20)...

W 21:05:01 Retry Failed - Invalid Address For Write

W 21:05:01 Retrying (8 of 20)...

W 21:05:01 Retry Failed - Invalid Address For Write

W 21:05:01 Retrying (9 of 20)...

W 21:05:01 Retry Failed - Invalid Address For Write

W 21:05:01 Retrying (10 of 20)...

W 21:05:01 Retry Failed - Invalid Address For Write

W 21:05:01 Retrying (11 of 20)...

W 21:05:01 Retry Failed - Invalid Address For Write

W 21:05:01 Retrying (12 of 20)...

W 21:05:01 Retry Failed - Invalid Address For Write

W 21:05:01 Retrying (13 of 20)...

W 21:05:01 Retry Failed - Invalid Address For Write

W 21:05:01 Retrying (14 of 20)...

W 21:05:01 Retry Failed - Invalid Address For Write

W 21:05:01 Retrying (15 of 20)...

W 21:05:01 Retry Failed - Invalid Address For Write

W 21:05:01 Retrying (16 of 20)...

W 21:05:01 Retry Failed - Invalid Address For Write

W 21:05:01 Retrying (17 of 20)...

W 21:05:01 Retry Failed - Invalid Address For Write

W 21:05:01 Retrying (18 of 20)...

W 21:05:01 Retry Failed - Invalid Address For Write

W 21:05:01 Retrying (19 of 20)...

W 21:05:01 Retry Failed - Invalid Address For Write

W 21:05:01 Retrying (20 of 20)...

W 21:05:01 Retry Failed - Invalid Address For Write

W 21:05:26 Retrying (21)...

W 21:05:26 Retry Failed - Invalid Address For Write

W 21:05:28 Retrying (22)...

W 21:05:28 Retry Failed - Invalid Address For Write

W 21:05:29 Retrying (23)...

W 21:05:29 Retry Failed - Invalid Address For Write

W 21:05:30 Retrying (24)...

W 21:05:30 Retry Failed - Invalid Address For Write

E 21:05:32 Failed to Write Sectors 518112 - 518143 - Unknown (Internal Target Failure) (0x44, 0x86)

I 21:05:32 Synchronising Cache...

I 21:05:33 Closing Track...

I 21:07:11 Finalising Disc...

E 21:08:21 Failed to Write Image!

E 21:08:21 Operation Failed! - Duration: 00:09:41

I 21:08:21 Average Write Rate: 2,870 KB/s (2.1x) - Maximum Write Rate: 3,347 KB/s (2.4x)

Edited by virtuman1980
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  • 3 weeks later...

HI,

I do have the same problem as virtuman. The burn process stops with the same error. Just to be sure Itried again but with 2.4x speed and still the software wasn't able to burn the image.

Image was created by decrypter, as an ISO on my BENQ1640 BSMB firware. To avoid problems with the disk quality, I ordered a 10 Verbatim's DL from blankmedia.ca.

here are the logs:

1.

I 14:31:30 ImgBurn Version 1.2.0.0 started!

I 14:31:30 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 2)

I 14:31:30 Initialising SPTI...

I 14:31:30 Searching for SCSI / ATAPI devices...

I 14:31:30 Found 1 DVD-ROM and 2 DVD?RWs!

I 14:33:06 Operation Started!

I 14:33:06 Source File: N:\FELLOWSHIP_EXT_D1\FELLOWSHIP_EXT_D1.MDS

I 14:33:06 Source File Sectors: 3,622,401 (MODE1/2048)

I 14:33:06 Source File Size: 7,418,677,248 bytes

I 14:33:06 Source File Implementation Identifier: Daikin U.S. Comtec Lab

I 14:33:06 Destination Device: [1:1:0] BENQ DVD DD DW1640 BSMB (F:) (ATA)

I 14:33:06 Destination Media Type: DVD+R DL (Disc ID: MKM-001-00) (Speeds: 2.4x, 4x, 8x)

I 14:33:06 Destination Media Sectors: 4,173,824

I 14:33:06 Write Mode: DVD

I 14:33:06 Write Type: DAO

I 14:33:06 Write Speed: 4x

I 14:33:06 Link Size: Auto

I 14:33:06 Test Mode: No

I 14:33:06 BURN-Proof: Enabled

I 14:33:06 Optimal L0 Data Zone Capacity: 1,845,536

I 14:33:06 Optimal L0 Data Zone Method: Copied From Original Disc

I 14:33:06 Filling Buffer...

I 14:33:07 Writing LeadIn...

I 14:33:21 Writing Image...

I 14:33:21 Writing Layer 0... (LBA: 0 - 1845535)

W 14:44:41 Failed to Write Sectors 1751936 - 1751967 - Write Error

W 14:44:41 Retrying (1 of 20)...

W 14:44:41 Retry Failed - Invalid Address For Write

W 14:44:41 Retrying (2 of 20)...

W 14:44:41 Retry Failed - Invalid Address For Write

W 14:44:41 Retrying (3 of 20)...

W 14:44:41 Retry Failed - Invalid Address For Write

W 14:44:41 Retrying (4 of 20)...

W 14:44:41 Retry Failed - Invalid Address For Write

W 14:44:41 Retrying (5 of 20)...

W 14:44:41 Retry Failed - Invalid Address For Write

W 14:44:41 Retrying (6 of 20)...

W 14:44:41 Retry Failed - Invalid Address For Write

W 14:44:41 Retrying (7 of 20)...

W 14:44:41 Retry Failed - Invalid Address For Write

W 14:44:41 Retrying (8 of 20)...

W 14:44:41 Retry Failed - Invalid Address For Write

W 14:44:41 Retrying (9 of 20)...

W 14:44:41 Retry Failed - Invalid Address For Write

W 14:44:41 Retrying (10 of 20)...

W 14:44:41 Retry Failed - Invalid Address For Write

W 14:44:41 Retrying (11 of 20)...

W 14:44:41 Retry Failed - Invalid Address For Write

W 14:44:41 Retrying (12 of 20)...

W 14:44:41 Retry Failed - Invalid Address For Write

W 14:44:41 Retrying (13 of 20)...

W 14:44:41 Retry Failed - Invalid Address For Write

W 14:44:41 Retrying (14 of 20)...

W 14:44:41 Retry Failed - Invalid Address For Write

W 14:44:41 Retrying (15 of 20)...

W 14:44:41 Retry Failed - Invalid Address For Write

W 14:44:41 Retrying (16 of 20)...

W 14:44:41 Retry Failed - Invalid Address For Write

W 14:44:41 Retrying (17 of 20)...

W 14:44:41 Retry Failed - Invalid Address For Write

W 14:44:41 Retrying (18 of 20)...

W 14:44:41 Retry Failed - Invalid Address For Write

W 14:44:41 Retrying (19 of 20)...

W 14:44:41 Retry Failed - Invalid Address For Write

W 14:44:41 Retrying (20 of 20)...

W 14:44:41 Retry Failed - Invalid Address For Write

W 14:53:53 Retrying (21)...

W 14:53:53 Retry Failed - Invalid Address For Write

W 14:53:54 Retrying (22)...

W 14:53:54 Retry Failed - Invalid Address For Write

W 14:53:55 Retrying (23)...

W 14:53:55 Retry Failed - Invalid Address For Write

W 14:53:55 Retrying (24)...

W 14:53:55 Retry Failed - Invalid Address For Write

E 14:53:56 Failed to Write Sectors 1751936 - 1751967 - Write Error

I 14:53:56 Synchronising Cache...

I 14:53:57 Closing Track...

I 14:54:08 Finalising Disc...

 

and this is the second one:

2.

I 19:05:53 ImgBurn Version 1.2.0.0 started!

I 19:05:53 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 2)

I 19:05:53 Initialising SPTI...

I 19:05:53 Searching for SCSI / ATAPI devices...

I 19:05:53 Found 1 DVD-ROM and 2 DVD?RWs!

I 19:06:47 Operation Started!

I 19:06:47 Source File: N:\FELLOWSHIP_EXT_D1\FELLOWSHIP_EXT_D1.MDS

I 19:06:47 Source File Sectors: 3,622,401 (MODE1/2048)

I 19:06:47 Source File Size: 7,418,677,248 bytes

I 19:06:47 Source File Implementation Identifier: Daikin U.S. Comtec Lab

I 19:06:47 Destination Device: [1:1:0] BENQ DVD DD DW1640 BSMB (F:) (ATA)

I 19:06:47 Destination Media Type: DVD+R DL (Disc ID: MKM-001-00) (Speeds: 2.4x, 4x, 8x)

I 19:06:47 Destination Media Sectors: 4,173,824

I 19:06:47 Write Mode: DVD

I 19:06:47 Write Type: DAO

I 19:06:47 Write Speed: 2.4x

I 19:06:47 Link Size: Auto

I 19:06:47 Test Mode: No

I 19:06:47 BURN-Proof: Enabled

I 19:06:47 Optimal L0 Data Zone Capacity: 1,845,536

I 19:06:47 Optimal L0 Data Zone Method: Copied From Original Disc

I 19:06:47 Filling Buffer...

I 19:06:48 Writing LeadIn...

I 19:06:59 Writing Image...

I 19:06:59 Writing Layer 0... (LBA: 0 - 1845535)

W 19:24:48 Failed to Write Sectors 1657312 - 1657343 - Write Error

W 19:24:48 Retrying (1 of 20)...

W 19:24:48 Retry Failed - Invalid Address For Write

W 19:24:48 Retrying (2 of 20)...

W 19:24:48 Retry Failed - Invalid Address For Write

W 19:24:48 Retrying (3 of 20)...

W 19:24:48 Retry Failed - Invalid Address For Write

W 19:24:48 Retrying (4 of 20)...

W 19:24:48 Retry Failed - Invalid Address For Write

W 19:24:48 Retrying (5 of 20)...

W 19:24:48 Retry Failed - Invalid Address For Write

W 19:24:48 Retrying (6 of 20)...

W 19:24:49 Retry Failed - Invalid Address For Write

W 19:24:49 Retrying (7 of 20)...

W 19:24:49 Retry Failed - Invalid Address For Write

W 19:24:49 Retrying (8 of 20)...

W 19:24:49 Retry Failed - Invalid Address For Write

W 19:24:49 Retrying (9 of 20)...

W 19:24:49 Retry Failed - Invalid Address For Write

W 19:24:49 Retrying (10 of 20)...

W 19:24:49 Retry Failed - Invalid Address For Write

W 19:24:49 Retrying (11 of 20)...

W 19:24:49 Retry Failed - Invalid Address For Write

W 19:24:49 Retrying (12 of 20)...

W 19:24:49 Retry Failed - Invalid Address For Write

W 19:24:49 Retrying (13 of 20)...

W 19:24:49 Retry Failed - Invalid Address For Write

W 19:24:49 Retrying (14 of 20)...

W 19:24:49 Retry Failed - Invalid Address For Write

W 19:24:49 Retrying (15 of 20)...

W 19:24:49 Retry Failed - Invalid Address For Write

W 19:24:49 Retrying (16 of 20)...

W 19:24:49 Retry Failed - Invalid Address For Write

W 19:24:49 Retrying (17 of 20)...

W 19:24:49 Retry Failed - Invalid Address For Write

W 19:24:49 Retrying (18 of 20)...

W 19:24:49 Retry Failed - Invalid Address For Write

W 19:24:49 Retrying (19 of 20)...

W 19:24:49 Retry Failed - Invalid Address For Write

W 19:24:49 Retrying (20 of 20)...

W 19:24:49 Retry Failed - Invalid Address For Write

W 19:47:23 Retrying (21)...

W 19:47:23 Retry Failed - Invalid Address For Write

W 19:47:27 Retrying (22)...

W 19:47:27 Retry Failed - Invalid Address For Write

E 22:36:06 Failed to Write Sectors 1657312 - 1657343 - Write Error

I 22:36:06 Synchronising Cache...

I 22:36:07 Closing Track...

I 22:36:19 Finalising Disc...

 

is this a bad media problem or something else? I wanted to try this way of making the backup because that is what was recommended method. So far made 2 coasters. Just to maku sure that the burner is fine, I did copy of the same movie with clonedvd - the disk is fine, plays OK.

 

Any help appreciated,

yatzek.

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don't know why, but the BSMB is the latest firmware on the benq.ca website. I do not see there BSNB or BSNB. Are those ones official firmware upgrades or the "community" ones?

I am asking because my drive is still under warranty so I would prefer to stay on the official firmware for now.

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They are official updates and are shown on the global Benq site.

 

BSNB

Release Reason:

 

1. Fixed QScan does not work properly.

2. Improved the writing quality of 4x DVD+/-R media.

3. Supported FTI 16x DVD-R media

 

BSOB

Release Reason:

 

1. Fixed DVD-DL PTP format disc cannot be played issue in BSNB

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