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Not detecting drives - log attached


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#1 sqzdog

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Posted 19 July 2009 - 05:43 PM

Hi- just installed this and it won't detect the drives. I have run the log and have pasted it below. Please note that I did have Roxio products on my computer but have since removed them. This didn't resolve the problem.

Thanks

I 13:30:52 ImgBurn Version 2.4.4.0 started!
I 13:30:52 Microsoft Windows XP Home Edition (5.1, Build 2600 : Service Pack 3)
I 13:30:52 Total Physical Memory: 784,384 KB - Available: 256,840 KB
W 13:30:52 I/O Interface 'Debug Mode' Enabled!
I 13:30:52 Initialising SPTI...
I 13:30:52 Searching for SCSI / ATAPI devices...
I 13:30:52 Initialising Device (\\.\CdRom0)...
I 13:30:52 Device Address: [1:0:0]
I 13:30:52 Drive Letter: (E:)
I 13:30:52 Device Maximum Transfer Length: 131,072
I 13:30:52 Device Maximum Physical Pages: 4,294,967,295
I 13:30:52 Device Alignment Mask: 1
I 13:30:52 Device Bus Type (Adapter/Device): ATA / ATAPI
I 13:30:52 [1:0:0] (E:) (ATA)
I 13:30:52 CDB: 12 00 00 00 60 00
I 13:30:52 CDB Interpretation: Inquiry
I 13:30:52 BUFFER: 05 80 00 33 5B 00 00 00 50 4C 45 58 54 4F 52 20 44 56 44 52 20 20 20 50 58 2D 37 34 30 41 20 20 31 2E 30 31 30 36 2F 31 35 2F 30 35 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20
I 13:30:52 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)
I 13:30:52 CDB: 5A 00 2A 00 00 00 00 00 FC 00
I 13:30:52 CDB Interpretation: Mode Sense (10) - Page Code (0x2A) - CD/DVD Capabilities and Mechanical Status
I 13:30:52 BUFFER: 00 3E 70 00 00 00 00 00 2A 36 1F 17 F5 67 29 20 21 13 00 02 08 00 21 13 00 00 21 13 21 13 00 01 00 00 00 00 21 13 00 06 00 00 21 13 00 00 1B 90 00 00 16 0D 00 00 10 8A 00 00 0B 06 00 00 08 45
I 13:30:52 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)
I 13:30:52 CDB: 46 02 01 08 00 00 00 00 F8 00
I 13:30:52 CDB Interpretation: Get Configuration - Drive Serial Number
I 13:30:52 BUFFER: 00 00 00 1C 00 00 00 00 01 08 03 14 35 30 38 30 38 34 32 30 34 33 36 37 20 20 20 20 20 20 20 20 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
I 13:30:52 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)
I 13:30:52 CDB: 46 02 00 03 00 00 00 00 10 00
I 13:30:52 CDB Interpretation: Get Configuration - Removable Medium
I 13:30:52 BUFFER: 00 00 00 0C 00 00 00 00 00 03 03 04 29 00 00 00
I 13:30:52 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)
I 13:30:52 CDB: 46 02 01 02 00 00 00 00 10 00
I 13:30:52 CDB Interpretation: Get Configuration - Embedded Changer
I 13:30:52 BUFFER: 00 00 00 04 00 00 00 00 00 00 00 00 00 00 00 00
I 13:30:52 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)
I 13:30:52 CDB: 46 02 00 1D 00 00 00 00 0C 00
I 13:30:52 CDB Interpretation: Get Configuration - Multi-Read
I 13:30:52 BUFFER: 00 00 00 08 00 00 00 00 00 1D 00 00
I 13:30:52 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)
I 13:30:52 CDB: 46 02 00 1E 00 00 00 00 10 00
I 13:30:52 CDB Interpretation: Get Configuration - CD Read
I 13:30:52 BUFFER: 00 00 00 0C 00 00 00 00 00 1E 04 04 81 00 00 00
I 13:30:53 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)
I 13:30:53 CDB: 46 02 00 1F 00 00 00 00 10 00
I 13:30:53 CDB Interpretation: Get Configuration - DVD Read
I 13:30:53 BUFFER: 00 00 00 0C 00 00 00 00 00 1F 00 04 00 00 01 00
I 13:30:53 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)
I 13:30:53 CDB: 46 02 00 27 00 00 00 00 10 00
I 13:30:53 CDB Interpretation: Get Configuration - CD-RW CAV Write
I 13:30:53 BUFFER: 00 00 00 04 00 00 00 00 00 00 00 00 00 00 00 00
I 13:30:53 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)
I 13:30:53 CDB: 46 02 00 2A 00 00 00 00 10 00
I 13:30:53 CDB Interpretation: Get Configuration - DVD+RW
I 13:30:53 BUFFER: 00 00 00 0C 00 00 00 00 00 2A 00 04 01 00 00 00
I 13:30:53 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)
I 13:30:53 CDB: 46 02 00 2B 00 00 00 00 10 00
I 13:30:53 CDB Interpretation: Get Configuration - DVD+R
I 13:30:53 BUFFER: 00 00 00 0C 00 00 00 00 00 2B 00 04 01 00 00 00
I 13:30:53 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)
I 13:30:53 CDB: 46 02 00 2D 00 00 00 00 10 00
I 13:30:53 CDB Interpretation: Get Configuration - CD Track at Once
I 13:30:53 BUFFER: 00 00 00 0C 00 00 00 00 00 2D 08 04 57 00 3F 0B
I 13:30:53 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)
I 13:30:53 CDB: 46 02 00 2E 00 00 00 00 10 00
I 13:30:53 CDB Interpretation: Get Configuration - CD Mastering
I 13:30:53 BUFFER: 00 00 00 0C 00 00 00 00 00 2E 04 04 7F 00 08 00
I 13:30:53 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)
I 13:30:53 CDB: 46 02 00 2F 00 00 00 00 10 00
I 13:30:53 CDB Interpretation: Get Configuration - DVD-R/-RW Write
I 13:30:53 BUFFER: 00 00 00 0C 00 00 00 00 00 2F 04 04 46 00 00 00
I 13:30:53 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)
I 13:30:53 CDB: 46 02 00 33 00 00 00 00 F8 00
I 13:30:53 CDB Interpretation: Get Configuration - Layer Jump Recording
I 13:30:53 BUFFER: 00 00 00 10 00 00 00 00 00 33 00 08 00 00 00 01 10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
I 13:30:53 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)
I 13:30:53 CDB: 46 02 00 3A 00 00 00 00 10 00
I 13:30:53 CDB Interpretation: Get Configuration - DVD+RW Dual Layer
I 13:30:53 BUFFER: 00 00 00 04 00 00 00 00 00 00 00 00 00 00 00 00
I 13:30:53 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)
I 13:30:53 CDB: 46 02 00 3B 00 00 00 00 10 00
I 13:30:53 CDB Interpretation: Get Configuration - DVD+R Dual Layer
I 13:30:53 BUFFER: 00 00 00 0C 00 00 00 00 00 3B 00 04 01 00 00 00
I 13:30:53 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)
I 13:30:53 CDB: 46 02 00 40 00 00 00 00 28 00
I 13:30:53 CDB Interpretation: Get Configuration - BD Read Feature
I 13:30:53 BUFFER: 00 00 00 04 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
I 13:30:53 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)
I 13:30:53 CDB: 46 02 00 41 00 00 00 00 20 00
I 13:30:53 CDB Interpretation: Get Configuration - BD Write Feature
I 13:30:53 BUFFER: 00 00 00 04 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
I 13:30:53 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)
I 13:30:53 CDB: 46 02 00 50 00 00 00 00 10 00
I 13:30:53 CDB Interpretation: Get Configuration - HD DVD Read
I 13:30:53 BUFFER: 00 00 00 04 00 00 00 00 00 00 00 00 00 00 00 00
I 13:30:53 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)
I 13:30:53 CDB: 46 02 00 51 00 00 00 00 10 00
I 13:30:53 CDB Interpretation: Get Configuration - HD DVD Write
I 13:30:53 BUFFER: 00 00 00 04 00 00 00 00 00 00 00 00 00 00 00 00
I 13:30:53 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)
I 13:30:53 CDB: 46 02 00 00 00 00 00 00 F8 00
I 13:30:53 CDB Interpretation: Get Configuration - Profile List
I 13:30:53 BUFFER: 00 00 00 38 00 00 00 00 00 00 03 30 00 2B 00 00 00 1B 00 00 00 1A 00 00 00 16 00 00 00 15 00 00 00 14 00 00 00 13 00 00 00 11 00 00 00 10 00 00 00 0A 00 00 00 09 00 00 00 08 00 00 00 00 00 00
I 13:30:53 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)
I 13:30:53 CDB: 5A 00 3F 00 00 00 00 08 00 00
I 13:30:53 CDB Interpretation: Mode Sense (10) - Page Code (0x3F) - All Mode Pages
I 13:30:53 BUFFER: 00 AC 70 00 00 00 00 00 01 0A 00 11 00 00 00 00 00 00 00 00 05 32 41 C4 08 00 00 00 00 00 00 00 00 20 00 96 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
I 13:30:53 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)
I 13:30:53 CDB: 46 02 FF 33 00 00 00 00 10 00
I 13:30:53 CDB Interpretation: Get Configuration - LightScribe
I 13:30:53 BUFFER: 00 00 00 04 00 00 00 00 00 00 00 00 00 00 00 00
I 13:30:53 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)
I 13:30:53 CDB: A4 00 00 00 00 00 00 00 00 08 08 00
I 13:30:53 CDB Interpretation: Report Key - RPC State
I 13:30:53 BUFFER: 00 06 00 00 64 FE 01 00
I 13:30:53 Initialising Device (\\.\CdRom1)...
I 13:30:53 Device Address: [1:1:0]
I 13:30:53 Drive Letter: (F:)
I 13:30:53 Device Maximum Transfer Length: 131,072
I 13:30:53 Device Maximum Physical Pages: 4,294,967,295
I 13:30:53 Device Alignment Mask: 1
I 13:30:53 Device Bus Type (Adapter/Device): ATA / ATAPI
I 13:30:53 [1:1:0] (F:) (ATA)
I 13:30:53 CDB: 12 00 00 00 60 00
I 13:30:53 CDB Interpretation: Inquiry



#2 LIGHTNING UK!

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Posted 19 July 2009 - 05:45 PM

What other drives do you have besides the 'PLEXTOR DVDR PX-740A' one?

Look in device manager and disable it, there's something wrong with it (the non plextor one).
Please don't PM me with questions that should be posted in the forum. I won't reply - Especially if you have post count of 0!!!

Replies to posts belong in the forum where everyone can read them. Please don't PM them.

In fact, don't PM me at all unless it's something I've asked to be told about!

Before asking questions, search the forum to see if someone else already has.

Use the FAQ and Guides forums to your advantage. I don't want to have to tell you to read them!

#3 sqzdog

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Posted 19 July 2009 - 06:39 PM

Well, I disabled it and now it works. Not sure what's up with that drive, but I never use it anyway so no big loss. Thanks for your quick solution.


What other drives do you have besides the 'PLEXTOR DVDR PX-740A' one?

Look in device manager and disable it, there's something wrong with it (the non plextor one).






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