Not detecting drives - log attached

[sqzdog]

Hi- just installed this and it won't detect the drives. I have run the log and have pasted it below. Please note that I did have Roxio products on my computer but have since removed them. This didn't resolve the problem.

 

Thanks

I 13:30:52 ImgBurn Version 2.4.4.0 started!

I 13:30:52 Microsoft Windows XP Home Edition (5.1, Build 2600 : Service Pack 3)

I 13:30:52 Total Physical Memory: 784,384 KB - Available: 256,840 KB

W 13:30:52 I/O Interface 'Debug Mode' Enabled!

I 13:30:52 Initialising SPTI...

I 13:30:52 Searching for SCSI / ATAPI devices...

I 13:30:52 Initialising Device (\\.\CdRom0)...

I 13:30:52 Device Address: [1:0:0]

I 13:30:52 Drive Letter: (E:)

I 13:30:52 Device Maximum Transfer Length: 131,072

I 13:30:52 Device Maximum Physical Pages: 4,294,967,295

I 13:30:52 Device Alignment Mask: 1

I 13:30:52 Device Bus Type (Adapter/Device): ATA / ATAPI

I 13:30:52 [1:0:0] (E:) (ATA)

I 13:30:52 CDB: 12 00 00 00 60 00

I 13:30:52 CDB Interpretation: Inquiry

I 13:30:52 BUFFER: 05 80 00 33 5B 00 00 00 50 4C 45 58 54 4F 52 20 44 56 44 52 20 20 20 50 58 2D 37 34 30 41 20 20 31 2E 30 31 30 36 2F 31 35 2F 30 35 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20

I 13:30:52 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)

I 13:30:52 CDB: 5A 00 2A 00 00 00 00 00 FC 00

I 13:30:52 CDB Interpretation: Mode Sense (10) - Page Code (0x2A) - CD/DVD Capabilities and Mechanical Status

I 13:30:52 BUFFER: 00 3E 70 00 00 00 00 00 2A 36 1F 17 F5 67 29 20 21 13 00 02 08 00 21 13 00 00 21 13 21 13 00 01 00 00 00 00 21 13 00 06 00 00 21 13 00 00 1B 90 00 00 16 0D 00 00 10 8A 00 00 0B 06 00 00 08 45

I 13:30:52 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)

I 13:30:52 CDB: 46 02 01 08 00 00 00 00 F8 00

I 13:30:52 CDB Interpretation: Get Configuration - Drive Serial Number

I 13:30:52 BUFFER: 00 00 00 1C 00 00 00 00 01 08 03 14 35 30 38 30 38 34 32 30 34 33 36 37 20 20 20 20 20 20 20 20 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

I 13:30:52 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)

I 13:30:52 CDB: 46 02 00 03 00 00 00 00 10 00

I 13:30:52 CDB Interpretation: Get Configuration - Removable Medium

I 13:30:52 BUFFER: 00 00 00 0C 00 00 00 00 00 03 03 04 29 00 00 00

I 13:30:52 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)

I 13:30:52 CDB: 46 02 01 02 00 00 00 00 10 00

I 13:30:52 CDB Interpretation: Get Configuration - Embedded Changer

I 13:30:52 BUFFER: 00 00 00 04 00 00 00 00 00 00 00 00 00 00 00 00

I 13:30:52 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)

I 13:30:52 CDB: 46 02 00 1D 00 00 00 00 0C 00

I 13:30:52 CDB Interpretation: Get Configuration - Multi-Read

I 13:30:52 BUFFER: 00 00 00 08 00 00 00 00 00 1D 00 00

I 13:30:52 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)

I 13:30:52 CDB: 46 02 00 1E 00 00 00 00 10 00

I 13:30:52 CDB Interpretation: Get Configuration - CD Read

I 13:30:52 BUFFER: 00 00 00 0C 00 00 00 00 00 1E 04 04 81 00 00 00

I 13:30:53 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)

I 13:30:53 CDB: 46 02 00 1F 00 00 00 00 10 00

I 13:30:53 CDB Interpretation: Get Configuration - DVD Read

I 13:30:53 BUFFER: 00 00 00 0C 00 00 00 00 00 1F 00 04 00 00 01 00

I 13:30:53 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)

I 13:30:53 CDB: 46 02 00 27 00 00 00 00 10 00

I 13:30:53 CDB Interpretation: Get Configuration - CD-RW CAV Write

I 13:30:53 BUFFER: 00 00 00 04 00 00 00 00 00 00 00 00 00 00 00 00

I 13:30:53 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)

I 13:30:53 CDB: 46 02 00 2A 00 00 00 00 10 00

I 13:30:53 CDB Interpretation: Get Configuration - DVD+RW

I 13:30:53 BUFFER: 00 00 00 0C 00 00 00 00 00 2A 00 04 01 00 00 00

I 13:30:53 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)

I 13:30:53 CDB: 46 02 00 2B 00 00 00 00 10 00

I 13:30:53 CDB Interpretation: Get Configuration - DVD+R

I 13:30:53 BUFFER: 00 00 00 0C 00 00 00 00 00 2B 00 04 01 00 00 00

I 13:30:53 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)

I 13:30:53 CDB: 46 02 00 2D 00 00 00 00 10 00

I 13:30:53 CDB Interpretation: Get Configuration - CD Track at Once

I 13:30:53 BUFFER: 00 00 00 0C 00 00 00 00 00 2D 08 04 57 00 3F 0B

I 13:30:53 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)

I 13:30:53 CDB: 46 02 00 2E 00 00 00 00 10 00

I 13:30:53 CDB Interpretation: Get Configuration - CD Mastering

I 13:30:53 BUFFER: 00 00 00 0C 00 00 00 00 00 2E 04 04 7F 00 08 00

I 13:30:53 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)

I 13:30:53 CDB: 46 02 00 2F 00 00 00 00 10 00

I 13:30:53 CDB Interpretation: Get Configuration - DVD-R/-RW Write

I 13:30:53 BUFFER: 00 00 00 0C 00 00 00 00 00 2F 04 04 46 00 00 00

I 13:30:53 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)

I 13:30:53 CDB: 46 02 00 33 00 00 00 00 F8 00

I 13:30:53 CDB Interpretation: Get Configuration - Layer Jump Recording

I 13:30:53 BUFFER: 00 00 00 10 00 00 00 00 00 33 00 08 00 00 00 01 10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

I 13:30:53 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)

I 13:30:53 CDB: 46 02 00 3A 00 00 00 00 10 00

I 13:30:53 CDB Interpretation: Get Configuration - DVD+RW Dual Layer

I 13:30:53 BUFFER: 00 00 00 04 00 00 00 00 00 00 00 00 00 00 00 00

I 13:30:53 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)

I 13:30:53 CDB: 46 02 00 3B 00 00 00 00 10 00

I 13:30:53 CDB Interpretation: Get Configuration - DVD+R Dual Layer

I 13:30:53 BUFFER: 00 00 00 0C 00 00 00 00 00 3B 00 04 01 00 00 00

I 13:30:53 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)

I 13:30:53 CDB: 46 02 00 40 00 00 00 00 28 00

I 13:30:53 CDB Interpretation: Get Configuration - BD Read Feature

I 13:30:53 BUFFER: 00 00 00 04 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

I 13:30:53 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)

I 13:30:53 CDB: 46 02 00 41 00 00 00 00 20 00

I 13:30:53 CDB Interpretation: Get Configuration - BD Write Feature

I 13:30:53 BUFFER: 00 00 00 04 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

I 13:30:53 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)

I 13:30:53 CDB: 46 02 00 50 00 00 00 00 10 00

I 13:30:53 CDB Interpretation: Get Configuration - HD DVD Read

I 13:30:53 BUFFER: 00 00 00 04 00 00 00 00 00 00 00 00 00 00 00 00

I 13:30:53 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)

I 13:30:53 CDB: 46 02 00 51 00 00 00 00 10 00

I 13:30:53 CDB Interpretation: Get Configuration - HD DVD Write

I 13:30:53 BUFFER: 00 00 00 04 00 00 00 00 00 00 00 00 00 00 00 00

I 13:30:53 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)

I 13:30:53 CDB: 46 02 00 00 00 00 00 00 F8 00

I 13:30:53 CDB Interpretation: Get Configuration - Profile List

I 13:30:53 BUFFER: 00 00 00 38 00 00 00 00 00 00 03 30 00 2B 00 00 00 1B 00 00 00 1A 00 00 00 16 00 00 00 15 00 00 00 14 00 00 00 13 00 00 00 11 00 00 00 10 00 00 00 0A 00 00 00 09 00 00 00 08 00 00 00 00 00 00

I 13:30:53 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)

I 13:30:53 CDB: 5A 00 3F 00 00 00 00 08 00 00

I 13:30:53 CDB Interpretation: Mode Sense (10) - Page Code (0x3F) - All Mode Pages

I 13:30:53 BUFFER: 00 AC 70 00 00 00 00 00 01 0A 00 11 00 00 00 00 00 00 00 00 05 32 41 C4 08 00 00 00 00 00 00 00 00 20 00 96 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

I 13:30:53 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)

I 13:30:53 CDB: 46 02 FF 33 00 00 00 00 10 00

I 13:30:53 CDB Interpretation: Get Configuration - LightScribe

I 13:30:53 BUFFER: 00 00 00 04 00 00 00 00 00 00 00 00 00 00 00 00

I 13:30:53 [1:0:0] PLEXTOR DVDR PX-740A 1.01 (E:) (ATA)

I 13:30:53 CDB: A4 00 00 00 00 00 00 00 00 08 08 00

I 13:30:53 CDB Interpretation: Report Key - RPC State

I 13:30:53 BUFFER: 00 06 00 00 64 FE 01 00

I 13:30:53 Initialising Device (\\.\CdRom1)...

I 13:30:53 Device Address: [1:1:0]

I 13:30:53 Drive Letter: (F:)

I 13:30:53 Device Maximum Transfer Length: 131,072

I 13:30:53 Device Maximum Physical Pages: 4,294,967,295

I 13:30:53 Device Alignment Mask: 1

I 13:30:53 Device Bus Type (Adapter/Device): ATA / ATAPI

I 13:30:53 [1:1:0] (F:) (ATA)

I 13:30:53 CDB: 12 00 00 00 60 00

I 13:30:53 CDB Interpretation: Inquiry

[LIGHTNING UK!]

What other drives do you have besides the 'PLEXTOR DVDR PX-740A' one?

 

Look in device manager and disable it, there's something wrong with it (the non plextor one).

[sqzdog]

Well, I disabled it and now it works. Not sure what's up with that drive, but I never use it anyway so no big loss. Thanks for your quick solution.

 

 

What other drives do you have besides the 'PLEXTOR DVDR PX-740A' one?

 

Look in device manager and disable it, there's something wrong with it (the non plextor one).