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JefUK

2.5.8.0 will not close

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2.5.8.0 will not close and has to be closed with Task Manager, reverting to 2.5.7.0 works correctly.

 

Win7 64-bit

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I've not had that happen to me.

 

Does the GUI actually close down but you're left with a dangling process?

 

If so, it's probably something outside of my code and therefore not much I can do. There must be a reason for it doing that on your machine. See if the same thing happens if you just open and close it without actually doing anything and see if it also happens in safe mode.

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After reading the reply to the same problem reported in another post I tried the version "SetupImgBurn_2.5.8.0_NoUPX.exe", but it did not work for me. My anti-virus complained about the installer, but I overrode the blocking and it appeared to install OK.

 

The GUI is left hanging and reports "saving settings" but never ends.

 

Running in Safe Mode ImgBurn works normally.

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Again, it's not 'hanging', it's just being slowed down (in a major way) by something on your PC.

 

If you run Sysinternals 'Process Monitor' and filter it to only look at ImgBurn.exe, I bet you'll see it logging that ImgBurn.exe is writing out 1 setting to the registry every second or so. I've seen this exact problem before - see here - http://forum.imgburn.com/index.php?showtopic=20050

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Problem Solved!

 

The clue was in a reply to the thread “2.5.8.0 does not close on my xp” about ImgBurn being blocked by Trend Micro Internet Security.

 

I use Trend Micro Internet Security 2013, and adding ImbBurm.exe to the TIS exception list resolved the problem. In fact ImgBurn 2.5.8.0 now closes faster than 2.5.7.0 did, it now effectively closes instantaneously, whereas before it also took a few seconds. I think this is due to having a local exception rather than a Cloud based one.

 

For Users of TIS add ImgBurn to the TIS Exception List as follows:

  1. Open TIS Main Console
  2. Click on the gear wheel icon and go to Exception Lists > Programs/folders
  3. Click on +Add, browse to C:\Program Files (x86)\ImgBurn\ImgBurn.exe and Open - ImgBurn.exe should appear in the Exception List
  4. Click Apply, OK and close TIS Main Console
  5. Test

 

NB!     For 32-bit OS’s ImgBurn will be at   C:\Program Files\ImgBurn\ImgBurn.exe

 

Thanks for your help. It would be a good idea to put a note about TIS blocking in the program Readme

Edited by JefUK

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