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Unable to Recover TOC


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17 replies to this topic

#1 DJ Foo

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Posted 14 January 2009 - 10:09 AM

Have been using imgburn to burn some images (ISO)

Bought some discs a few months (3 different brands) to see which if any worked best.

Woolworths DVD's didnt work (maybe that was a message from god)
Kodak Discs - Worked perfecrtly
Tesco DVD's - Worked perfectly

all -R

so couple of days ago decide to purchase the Kodak discs but on every single disc i burnt (4) i got the 'Unable to recover TOC' error message.

not to worry i thought, so i took them back to the shop and explained they didnt work for what i purchased them for and got a refund.

so to be sure i bought the Tesco discs again knowing that the 24 discs ive burnt previously worked great.

1st 3 discs i burnt from the new batch i got the same message!!!

hmm, now baffled i wasnt sure what to do other google the issue.

in the process of surfing for a solution i found the very last disc in my old pack of Tesco discs, popped that into my machine and burnt the image perfectly veryfied the disc and all is working great.

so try a 4th disc of the same brand from the new pack again after getting success but no luck, i still get the 'Unable to recover TOC'

knowing my drive is fine and burnt images perfectly before it cant be a driver issue with the drive.

having a full pack of 25 discs that all burnt and now cant get a single disc to burn.

strange one! :(

heres my log anyway so if you got any ideas please let me know.

Thanks.

I 01:10:15 ImgBurn Version 2.4.2.0 started!
I 01:10:15 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 2)
I 01:10:15 Total Physical Memory: 1,048,048 KB - Available: 546,960 KB
I 01:10:15 Initialising SPTI...
I 01:10:15 Searching for SCSI / ATAPI devices...
I 01:10:15 Found 1 DVD-ROM and 1 DVD-RW!
I 01:15:57 Operation Started!
I 01:15:57 Source File: G:\wii games\Ninjabread(compress).iso
I 01:15:57 Source File Sectors: 2,294,912 (MODE1/2048)
I 01:15:57 Source File Size: 4,699,979,776 bytes
I 01:15:57 Source File Volume Identifier: NinjaBread Man
I 01:15:57 Source File File System(s): None
I 01:15:57 Destination Device: [0:0:0] TOSHIBA DVD-ROM SD-R5112 1031 (D:) (ATA)
I 01:15:57 Destination Media Type: DVD-R (Disc ID: UME01) (Speeds: 1x, 2x, 4x)
I 01:15:57 Destination Media Sectors: 2,298,496
I 01:15:57 Write Mode: DVD
I 01:15:57 Write Type: DAO
I 01:15:57 Write Speed: 4x
I 01:15:57 Link Size: Auto
I 01:15:57 Test Mode: No
I 01:15:57 OPC: No
I 01:15:57 BURN-Proof: Enabled
I 01:15:57 Filling Buffer... (40 MB)
I 01:15:59 Writing LeadIn...
I 01:17:18 Writing Session 1 of 1... (1 Track, LBA: 0 - 2294911)
I 01:17:18 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 2294911)
I 02:13:40 Synchronising Cache...
I 02:14:52 Exporting Graph Data...
I 02:14:52 Graph Data File: C:\Documents and Settings\Foo\Application Data\ImgBurn\Graph Data Files\TOSHIBA_DVD-ROM_SD-R5112_1031_14-JANUARY-2009_01-15_UME01_4x.ibg
I 02:14:52 Export Successfully Completed!
I 02:14:52 Operation Successfully Completed! - Duration: 00:58:55
I 02:14:52 Average Write Rate: 1,357 KB/s (1.0x) - Maximum Write Rate: 1,421 KB/s (1.0x)
I 02:14:52 Cycling Tray before Verify...
W 02:15:00 Waiting for device to become ready...
W 02:15:39 Device Not Ready - Unable to Recover TOC
W 02:15:39 Retrying (1 of 3)...
I 02:15:39 Cycling Tray before Verify...
W 02:15:46 Waiting for device to become ready...
W 02:16:26 Retry Failed - Reason: Unable to Recover TOC
W 02:16:26 Retrying (2 of 3)...
I 02:16:26 Cycling Tray before Verify...
W 02:16:32 Waiting for device to become ready...
W 02:16:45 Retry Failed - Reason: Unable to Recover TOC
W 02:16:45 Retrying (3 of 3)...
I 02:16:45 Cycling Tray before Verify...
W 02:16:51 Waiting for device to become ready...
W 02:17:06 Retry Failed - Reason: Unable to Recover TOC
E 02:17:09 Device Not Ready - Unable to Recover TOC
E 02:17:09 Operation Aborted!


Thanks.

Edited by DJ Foo, 14 January 2009 - 10:10 AM.


#2 LIGHTNING UK!

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Posted 14 January 2009 - 11:08 AM

Go back to a disc that you've burnt and verified ok in the past and see what dye it was, then go online and find somewhere selling discs that use that dye.

I 01:15:57 Destination Media Type: DVD-R (Disc ID: UME01) (Speeds: 1x, 2x, 4x)


The dye 'UME01' obvioulsy doesn't work in your drive.

To be fair though it's about time you got yourself a new drive, your one isn't even capable of burning onto the DVD+ format discs.
Please don't PM me with questions that should be posted in the forum. I won't reply - Especially if you have post count of 0!!!

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#3 DJ Foo

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Posted 14 January 2009 - 09:24 PM

Go back to a disc that you've burnt and verified ok in the past and see what dye it was, then go online and find somewhere selling discs that use that dye.

I 01:15:57 Destination Media Type: DVD-R (Disc ID: UME01) (Speeds: 1x, 2x, 4x)


The dye 'UME01' obvioulsy doesn't work in your drive.

To be fair though it's about time you got yourself a new drive, your one isn't even capable of burning onto the DVD+ format discs.



Thanks for reply, have inserted a burnt disc of the same brand from diff batch and heres the report:

TOSHIBA DVD-ROM SD-R5112 1031 (ATA)
Current Profile: DVD-ROM

Disc Information:
Status: Complete
Erasable: No
Sessions: 1
Sectors: 2,294,912
Size: 4,699,979,776 bytes
Time: 510:00:62 (MM:SS:FF)
Supported Write Speeds: 1x, 2x, 4x

TOC Information:
Session 1... (LBA: 0)
-> Track 01 (Mode 1, LBA: 0 - 2294911)
-> LeadOut (LBA: 2294912)

Pre-recorded Information:
Manufacturer ID: UME01

Physical Format Information (Last Recorded):
Book Type: DVD-R
Part Version: 5
Disc Size: 120mm
Maximum Read Rate: 10.08Mbps
Number of Layers: 1
Track Path: Parallel Track Path (PTP)
Linear Density: 0.267 um/bit
Track Density: 0.74 um/track
First Physical Sector of Data Area: 196,608
Last Physical Sector of Data Area: 2,491,519
Last Physical Sector in Layer 0: 0

---------------------------------

As you can see the good/burnt disc is the same DYE as the non-working DVD.

so a batch of 25 (and i mean all 25) burnt and veryfied and work perfectly.

same brand, diff batch, same DYE. Do not work.

:(

if i thought my drive couldnt do the job id upgrade but knowing its all good id rather sort the issue out rather than avoid it by purchasing equipment that could well give me the same problem.

Any other ideas relative to the 'TOC' issue?

thanks

#4 LIGHTNING UK!

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Posted 14 January 2009 - 09:28 PM

If you can't find a firmware update for it and you aren't willing to try some (or show us a log if you already have?) decent media (Verbatim / Taiyo Yuden) then you're out of luck.
Please don't PM me with questions that should be posted in the forum. I won't reply - Especially if you have post count of 0!!!

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#5 DJ Foo

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Posted 14 January 2009 - 09:53 PM

If you can't find a firmware update for it and you aren't willing to try some (or show us a log if you already have?) decent media (Verbatim / Taiyo Yuden) then you're out of luck.



i thought that was a log in my original post no?

if not how do get to the log?

and do you want the log from an errored burn?

thanks.

#6 DJ Foo

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Posted 14 January 2009 - 10:08 PM

or possibly a link to updated drivers for 'Toshiba SD R5112'

#7 mmalves

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Posted 14 January 2009 - 10:46 PM

I 01:15:57 Destination Device: [0:0:0] TOSHIBA DVD-ROM SD-R5112 1031 (D:) (ATA)

Took a whole minute to find the latest firmware for that burner :whistling:

Anyway, if you buy a new burner you'll get much better quality burns, even on that :& media you're using...

#8 DJ Foo

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Posted 14 January 2009 - 11:05 PM

I 01:15:57 Destination Device: [0:0:0] TOSHIBA DVD-ROM SD-R5112 1031 (D:) (ATA)

Took a whole minute to find the latest firmware for that burner :whistling:

Anyway, if you buy a new burner you'll get much better quality burns, even on that :& media you're using...



well well hey, a whole minute of your life wasted trying to help someone. :rolleyes:

while ive been waiting for a reply ive already sourced 1033firmware and installed which only took me 5 minutes.

so thats now a whole six minutes we've wasted between us at least.

anyway back on topic, upgraded firmware to 1033 and am burning a disc as we speak.

mmalves, thanks for the link, sometimes a whole forum can be quicker than a single searcher but in this instance it wasnt. :teehee:

Edited by DJ Foo, 14 January 2009 - 11:06 PM.


#9 LIGHTNING UK!

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Posted 14 January 2009 - 11:36 PM

I was asking for a log from the burn of a decent disc rather than just a log in general... yes the thing in your first post was a log :)

Hopefully the firmware update will help you this time but your drive is still old and these things don't last forever.

Not only that, the world of technology changes at a very fast pace. You've got a Model T Ford there where most people are now driving BMW M3's ;)
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#10 DJ Foo

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Posted 15 January 2009 - 12:47 AM

I 22:54:30 ImgBurn Version 2.4.2.0 started!
I 22:54:30 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 2)
I 22:54:30 Total Physical Memory: 1,048,048 KB - Available: 652,072 KB
I 22:54:30 Initialising SPTI...
I 22:54:30 Searching for SCSI / ATAPI devices...
I 22:54:49 Found 1 DVD-ROM and 1 DVD-RW!
I 22:58:24 Operation Started!
I 22:58:24 Source File: G:\wii games\ford of road.iso.iso
I 22:58:24 Source File Sectors: 2,294,912 (MODE1/2048)
I 22:58:24 Source File Size: 4,699,979,776 bytes
I 22:58:24 Source File Volume Identifier: OFF ROAD
I 22:58:24 Source File File System(s): None
I 22:58:24 Destination Device: [0:0:0] TOSHIBA DVD-ROM SD-R5112 1033 (D:) (ATA)
I 22:58:24 Destination Media Type: DVD-R (Disc ID: UME01) (Speeds: 1x, 2x, 4x)
I 22:58:24 Destination Media Sectors: 2,297,888
I 22:58:24 Write Mode: DVD
I 22:58:24 Write Type: DAO
I 22:58:24 Write Speed: 4x
I 22:58:24 Link Size: Auto
I 22:58:25 Test Mode: No
I 22:58:25 OPC: No
I 22:58:25 BURN-Proof: Enabled
I 22:58:25 Filling Buffer... (40 MB)
I 22:58:27 Writing LeadIn...
I 22:59:46 Writing Session 1 of 1... (1 Track, LBA: 0 - 2294911)
I 22:59:46 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 2294911)
I 23:56:08 Synchronising Cache...
I 23:57:20 Exporting Graph Data...
I 23:57:21 Graph Data File: C:\Documents and Settings\Foo\Application Data\ImgBurn\Graph Data Files\TOSHIBA_DVD-ROM_SD-R5112_1033_14-JANUARY-2009_22-58_UME01_4x.ibg
I 23:57:21 Export Successfully Completed!
I 23:57:21 Operation Successfully Completed! - Duration: 00:58:56
I 23:57:21 Average Write Rate: 1,357 KB/s (1.0x) - Maximum Write Rate: 1,443 KB/s (1.0x)
I 23:57:21 Cycling Tray before Verify...
W 23:57:28 Waiting for device to become ready...
W 23:57:42 Device Not Ready - Unable to Recover TOC
W 23:57:42 Retrying (1 of 3)...
I 23:57:42 Cycling Tray before Verify...
W 23:57:49 Waiting for device to become ready...
W 23:58:17 Retry Failed - Reason: Unable to Recover TOC
W 23:58:17 Retrying (2 of 3)...
I 23:58:17 Cycling Tray before Verify...
W 23:58:24 Waiting for device to become ready...
W 23:58:35 Retry Failed - Reason: Unable to Recover TOC
W 23:58:35 Retrying (3 of 3)...
I 23:58:35 Cycling Tray before Verify...
W 23:58:42 Waiting for device to become ready...
W 23:58:53 Retry Failed - Reason: Unable to Recover TOC
W 23:59:03 Retrying (4)...
I 23:59:03 Cycling Tray before Verify...
W 23:59:10 Waiting for device to become ready...
W 23:59:24 Retry Failed - Reason: Unable to Recover TOC
E 23:59:25 Device Not Ready - Unable to Recover TOC
E 23:59:25 Operation Aborted!




No luck unfortunately. oh well no worries guys. thanks for your help anyway.

#11 mmalves

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Posted 15 January 2009 - 01:23 AM

I 22:58:24 Destination Device: [0:0:0] TOSHIBA DVD-ROM SD-R5112 1033 (D:) (ATA)
I 22:58:24 Destination Media Type: DVD-R (Disc ID: UME01) (Speeds: 1x, 2x, 4x)
I 22:58:24 Write Speed: 4x
I 23:57:21 Average Write Rate: 1,357 KB/s (1.0x) - Maximum Write Rate: 1,443 KB/s (1.0x)

The link I've posted has firmware 1034, did it not work for you? By the way, I didn't mean to say I've wasted time searching for the firmware for you. I simply tried to point out that searching might get you a faster answer than waiting for our replies.

Anyway, I think it's time for a new burner for you, but don't worry, they're pretty cheap nowadays :thumbup:

#12 DJ Foo

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Posted 15 January 2009 - 12:38 PM

I 22:58:24 Destination Device: [0:0:0] TOSHIBA DVD-ROM SD-R5112 1033 (D:) (ATA)
I 22:58:24 Destination Media Type: DVD-R (Disc ID: UME01) (Speeds: 1x, 2x, 4x)
I 22:58:24 Write Speed: 4x
I 23:57:21 Average Write Rate: 1,357 KB/s (1.0x) - Maximum Write Rate: 1,443 KB/s (1.0x)

The link I've posted has firmware 1034, did it not work for you? By the way, I didn't mean to say I've wasted time searching for the firmware for you. I simply tried to point out that searching might get you a faster answer than waiting for our replies.

Anyway, I think it's time for a new burner for you, but don't worry, they're pretty cheap nowadays :thumbup:



1033 is for XP machines etc, from what i read the 1034 driver would possibly be for a diff operating system to mine.

#13 LIGHTNING UK!

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Posted 15 January 2009 - 01:11 PM

Firmware is for the drive and the OS has nothing to do with anything.

Stick 1034 on.
Please don't PM me with questions that should be posted in the forum. I won't reply - Especially if you have post count of 0!!!

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#14 DJ Foo

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Posted 15 January 2009 - 07:11 PM

Same with 1034

I 17:26:01 ImgBurn Version 2.4.2.0 started!
I 17:26:01 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 2)
I 17:26:01 Total Physical Memory: 1,048,048 KB - Available: 657,868 KB
I 17:26:01 Initialising SPTI...
I 17:26:01 Searching for SCSI / ATAPI devices...
I 17:26:20 Found 1 DVD-ROM and 1 DVD-RW!
I 17:31:55 Operation Started!
I 17:31:55 Source File: G:\wii games\sonic unleashed.iso.iso
I 17:31:55 Source File Sectors: 2,294,912 (MODE1/2048)
I 17:31:55 Source File Size: 4,699,979,776 bytes
I 17:31:55 Source File Volume Identifier: Sonic Unleashed
I 17:31:55 Source File File System(s): None
I 17:31:55 Destination Device: [0:0:0] TOSHIBA DVD-ROM SD-R5112 1034 (D:) (ATA)
I 17:31:55 Destination Media Type: DVD-R (Disc ID: UME01) (Speeds: 1x, 2x, 4x)
I 17:31:55 Destination Media Sectors: 2,297,888
I 17:31:55 Write Mode: DVD
I 17:31:55 Write Type: DAO
I 17:31:55 Write Speed: 4x
I 17:31:55 Link Size: Auto
I 17:31:55 Test Mode: No
I 17:31:55 OPC: No
I 17:31:55 BURN-Proof: Enabled
I 17:31:56 Filling Buffer... (40 MB)
I 17:31:57 Writing LeadIn...
I 17:33:16 Writing Session 1 of 1... (1 Track, LBA: 0 - 2294911)
I 17:33:16 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 2294911)
I 18:29:38 Synchronising Cache...
I 18:30:50 Exporting Graph Data...
I 18:30:51 Graph Data File: C:\Documents and Settings\Foo\Application Data\ImgBurn\Graph Data Files\TOSHIBA_DVD-ROM_SD-R5112_1034_15-JANUARY-2009_17-31_UME01_4x.ibg
I 18:30:51 Export Successfully Completed!
I 18:30:51 Operation Successfully Completed! - Duration: 00:58:55
I 18:30:51 Average Write Rate: 1,357 KB/s (1.0x) - Maximum Write Rate: 1,417 KB/s (1.0x)
I 18:30:51 Cycling Tray before Verify...
W 18:30:58 Waiting for device to become ready...
W 18:31:24 Device Not Ready - Unable to Recover TOC
W 18:31:24 Retrying (1 of 3)...
I 18:31:24 Cycling Tray before Verify...
W 18:31:31 Waiting for device to become ready...
W 18:31:57 Retry Failed - Reason: Unable to Recover TOC
W 18:31:57 Retrying (2 of 3)...
I 18:31:57 Cycling Tray before Verify...
W 18:32:03 Waiting for device to become ready...
W 18:32:18 Retry Failed - Reason: Unable to Recover TOC
W 18:32:18 Retrying (3 of 3)...
I 18:32:18 Cycling Tray before Verify...
W 18:32:25 Waiting for device to become ready...
W 18:32:39 Retry Failed - Reason: Unable to Recover TOC
E 19:10:26 Device Not Ready - Unable to Recover TOC
E 19:10:26 Operation Aborted!



#15 LIGHTNING UK!

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Posted 15 January 2009 - 07:44 PM

Oh well, it was worth a shot.
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#16 DJ Foo

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Posted 16 January 2009 - 10:16 PM

Managed to grab a spare DVD-R from my mum. ran it on imgburn and heres the report.

I 18:01:19 ImgBurn Version 2.4.2.0 started!
I 18:01:19 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 2)
I 18:01:19 Total Physical Memory: 1,048,048 KB - Available: 542,044 KB
I 18:01:19 Initialising SPTI...
I 18:01:19 Searching for SCSI / ATAPI devices...
I 18:01:38 Found 1 DVD-ROM and 1 DVD-RW!
I 18:33:09 Operation Started!
I 18:33:09 Source File: G:\wii games\telly Addicts.iso
I 18:33:09 Source File Sectors: 2,294,912 (MODE1/2048)
I 18:33:09 Source File Size: 4,699,979,776 bytes
I 18:33:09 Source File File System(s): None
I 18:33:09 Destination Device: [0:0:0] TOSHIBA DVD-ROM SD-R5112 1034 (D:) (ATA)
I 18:33:09 Destination Media Type: DVD-R (Disc ID: INFOSMART01) (Speeds: 1x, 2x, 4x)
I 18:33:09 Destination Media Sectors: 2,298,496
I 18:33:09 Write Mode: DVD
I 18:33:09 Write Type: DAO
I 18:33:09 Write Speed: 4x
I 18:33:10 Link Size: Auto
I 18:33:10 Test Mode: No
I 18:33:10 OPC: No
I 18:33:10 BURN-Proof: Enabled
I 18:33:10 Filling Buffer... (40 MB)
I 18:33:12 Writing LeadIn...
I 18:34:36 Writing Session 1 of 1... (1 Track, LBA: 0 - 2294911)
I 18:34:36 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 2294911)
I 19:30:59 Synchronising Cache...
I 19:32:11 Exporting Graph Data...
I 19:32:11 Graph Data File: C:\Documents and Settings\Foo\Application Data\ImgBurn\Graph Data Files\TOSHIBA_DVD-ROM_SD-R5112_1034_16-JANUARY-2009_18-33_INFOSMART01_4x.ibg
I 19:32:11 Export Successfully Completed!
I 19:32:11 Operation Successfully Completed! - Duration: 00:59:01
I 19:32:11 Average Write Rate: 1,357 KB/s (1.0x) - Maximum Write Rate: 1,417 KB/s (1.0x)
I 19:32:11 Cycling Tray before Verify...
W 19:32:18 Waiting for device to become ready...
I 19:32:44 Device Ready!
I 19:32:44 Operation Started!
I 19:32:44 Source Device: [0:0:0] TOSHIBA DVD-ROM SD-R5112 1034 (D:) (ATA)
I 19:32:44 Source Media Type: DVD-R (Book Type: DVD-R) (Disc ID: INFOSMART01) (Speeds: 1x, 2x, 4x)
I 19:32:44 Image File: G:\wii games\telly Addicts.iso
I 19:32:44 Image File Sectors: 2,294,912 (MODE1/2048)
I 19:32:44 Image File Size: 4,699,979,776 bytes
I 19:32:44 Image File File System(s): None
I 19:32:44 Read Speed (Data/Audio): MAX / MAX
I 19:32:44 Verifying Session 1 of 1... (1 Track, LBA: 0 - 2294911)
I 19:32:44 Verifying Track 1 of 1... (MODE1/2048, LBA: 0 - 2294911)
I 19:48:27 Exporting Graph Data...
I 19:48:28 Graph Data File: C:\Documents and Settings\Foo\Application Data\ImgBurn\Graph Data Files\TOSHIBA_DVD-ROM_SD-R5112_1034_16-JANUARY-2009_18-33_INFOSMART01_4x.ibg
I 19:48:28 Export Successfully Completed!
I 19:48:28 Operation Successfully Completed! - Duration: 00:15:43
I 19:48:28 Average Verify Rate: 4,867 KB/s (3.5x) - Maximum Verify Rate: 7,062 KB/s (5.1x)


Success. but im still non the wiser as im not able to ID a dvd until purchased it.

Dont spose there is a website for UK that tell what makers/products are and who they make them for etc ??

no worries if not, itll be either hit n miss on the discs or a new drive if i seem to miss more than hit.

#17 LIGHTNING UK!

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Posted 16 January 2009 - 10:40 PM

www.svp.co.uk
Please don't PM me with questions that should be posted in the forum. I won't reply - Especially if you have post count of 0!!!

Replies to posts belong in the forum where everyone can read them. Please don't PM them.

In fact, don't PM me at all unless it's something I've asked to be told about!

Before asking questions, search the forum to see if someone else already has.

Use the FAQ and Guides forums to your advantage. I don't want to have to tell you to read them!

#18 DJ Foo

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Posted 17 January 2009 - 02:37 AM

www.svp.co.uk



Found this link too...

http://www.videohelp.com/dvdmedia/

Pretty good for the UK market, even has the Tesco home brand on there.




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