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Alan_B

Unable to recover TOC - before it does anything !

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I have an ISO image to burn

 

Tried to burn a 4* speed DVD-RW

"Medium not present" - then I loaded and inserted.

"Logical unit is in process of becoming ready" - status held for 27 seconds whilst dvd flashed

"Unable to Recover TOC"

 

What is a TOC ?

Is it a Table of Contents ?

Why does Imgburn expect a table of contents on a blank unused DVD ?

Am I supposed to Erase an unused blank DVD before writing ?

Does Imgburn deliberately refuse to burn a DVD when the ISO can fit on a CD ?

Does a DVD have to be mounted upside down relative to a CD ! ! !

 

After many failed attempts with a cheap Tevion DVD-RW (from ALDI),

I had perfect success with a cheap Verbatim 52* speed CD-R (from NETTO) with the same ISO.

 

I made further failed attempts with the DVD-RW.

 

After which I copied the log and pasted it below.

This log shows what happened when I burnt the CD-R,

You will also see that nothing was appended to the log by the failed attempts with the DVD-RW.

 

In my life I have burnt 3 off CD's as Boot CD's from ISO images,

and have no experience of burning any sort of DVD, nor any CD-RW,

so please be gentle as you explore my ignorance.

 

Incidentally, I have just tried a Video Music DVD.

It holds 3.63 Gb, and, and the music and live action are perfect on VLC.

 

Regards

Alan

 

I 20:17:49 ImgBurn Version 2.4.2.0 started!

I 20:17:49 Microsoft Windows XP Home Edition (5.1, Build 2600 : Service Pack 3)

I 20:17:49 Total Physical Memory: 1,292,720 KB - Available: 664,536 KB

W 20:17:49 Drive G:\ (FAT32) does not support single files > 4 GB in size.

W 20:17:49 Drive H:\ (FAT32) does not support single files > 4 GB in size.

W 20:17:49 Drive I:\ (FAT32) does not support single files > 4 GB in size.

W 20:17:49 Drive J:\ (FAT32) does not support single files > 4 GB in size.

W 20:17:49 Drive V:\ (FAT32) does not support single files > 4 GB in size.

I 20:17:50 Initialising SPTI...

I 20:17:50 Searching for SCSI / ATAPI devices...

I 20:17:50 Found 1 DVD-RAM/RW!

I 20:21:17 Operation Started!

I 20:21:17 Source File: H:\Utilits_H\DVD_Burn\ubcd411.iso

I 20:21:17 Source File Sectors: 58,922 (MODE1/2048)

I 20:21:17 Source File Size: 120,672,256 bytes

I 20:21:17 Source File Volume Identifier: UBCD410

I 20:21:17 Source File Application Identifier: MKISOFS ISO 9660/HFS FILESYSTEM BUILDER & CDRECORD CD-R/DVD CREATOR © 1993 E.YOUNGDALE © 1997 J.PEARSON/J.SCHILLING

I 20:21:17 Source File File System(s): ISO9660 (Bootable), Joliet

I 20:21:17 Destination Device: [1:0:0] MATSHITA DVD-RAM UJ-811 H100 (E:) (ATA)

I 20:21:17 Destination Media Type: CD-R (Disc ID: 97m17s06f) (Speeds: 4x, 8x)

I 20:21:17 Destination Media Sectors: 359,847

I 20:21:17 Write Mode: CD

I 20:21:17 Write Type: SAO

I 20:21:17 Write Speed: MAX

I 20:21:17 Test Mode: No

I 20:21:17 OPC: No

I 20:21:17 BURN-Proof: Enabled

I 20:21:18 Filling Buffer... (40 MB)

I 20:21:18 Writing LeadIn...

I 20:21:49 Writing Session 1 of 1... (1 Track, LBA: 0 - 58921)

I 20:21:49 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 58921)

I 20:23:26 Synchronising Cache...

I 20:23:41 Exporting Graph Data...

I 20:23:42 Graph Data File: H:\Utilits_H\DVD_Burn\Graph Data Files\MATSHITA_DVD-RAM_UJ-811_H100_31-JANUARY-2009_20-21_97m17s06f_MAX.ibg

I 20:23:42 Export Successfully Completed!

I 20:23:42 Operation Successfully Completed! - Duration: 00:02:23

I 20:23:42 Average Write Rate: 1,227 KB/s (8.2x) - Maximum Write Rate: 1,248 KB/s (8.3x)

I 20:23:42 Cycling Tray before Verify...

W 20:28:22 Waiting for device to become ready...

I 20:28:32 Device Ready!

I 20:28:33 Operation Started!

I 20:28:33 Source Device: [1:0:0] MATSHITA DVD-RAM UJ-811 H100 (E:) (ATA)

I 20:28:33 Source Media Type: CD-ROM (Speeds: 4x, 8x)

I 20:28:33 Image File: H:\Utilits_H\DVD_Burn\ubcd411.iso

I 20:28:33 Image File Sectors: 58,922 (MODE1/2048)

I 20:28:33 Image File Size: 120,672,256 bytes

I 20:28:33 Image File Volume Identifier: UBCD410

I 20:28:33 Image File Application Identifier: MKISOFS ISO 9660/HFS FILESYSTEM BUILDER & CDRECORD CD-R/DVD CREATOR © 1993 E.YOUNGDALE © 1997 J.PEARSON/J.SCHILLING

I 20:28:33 Image File File System(s): ISO9660 (Bootable), Joliet

I 20:28:33 Read Speed (Data/Audio): MAX / MAX

I 20:28:34 Verifying Session 1 of 1... (1 Track, LBA: 0 - 58921)

I 20:28:34 Verifying Track 1 of 1... (MODE1/2048, LBA: 0 - 58921)

I 20:29:36 Exporting Graph Data...

I 20:29:36 Graph Data File: H:\Utilits_H\DVD_Burn\Graph Data Files\MATSHITA_DVD-RAM_UJ-811_H100_31-JANUARY-2009_20-21_97m17s06f_MAX.ibg

I 20:29:36 Export Successfully Completed!

I 20:29:36 Operation Successfully Completed! - Duration: 00:01:02

I 20:29:36 Average Verify Rate: 1,900 KB/s (12.7x) - Maximum Verify Rate: 2,125 KB/s (14.2x)

I 20:35:13 Operation Started!

I 20:35:13 Source Device: [1:0:0] MATSHITA DVD-RAM UJ-811 H100 (E:) (ATA)

I 20:35:13 Source Media Type: CD-ROM (Speeds: 4x, 8x)

I 20:35:13 Image File: H:\Utilits_H\DVD_Burn\ubcd411.iso

I 20:35:13 Image File Sectors: 58,922 (MODE1/2048)

I 20:35:13 Image File Size: 120,672,256 bytes

I 20:35:13 Image File Volume Identifier: UBCD410

I 20:35:13 Image File Application Identifier: MKISOFS ISO 9660/HFS FILESYSTEM BUILDER & CDRECORD CD-R/DVD CREATOR © 1993 E.YOUNGDALE © 1997 J.PEARSON/J.SCHILLING

I 20:35:13 Image File File System(s): ISO9660 (Bootable), Joliet

I 20:35:13 Read Speed (Data/Audio): MAX / MAX

I 20:35:13 Verifying Session 1 of 1... (1 Track, LBA: 0 - 58921)

I 20:35:13 Verifying Track 1 of 1... (MODE1/2048, LBA: 0 - 58921)

I 20:36:16 Exporting Graph Data...

I 20:36:16 Graph Data File: H:\Utilits_H\DVD_Burn\Graph Data Files\MATSHITA_DVD-RAM_UJ-811_H100_31-JANUARY-2009_20-35_N-A.ibg

I 20:36:16 Export Successfully Completed!

I 20:36:16 Operation Successfully Completed! - Duration: 00:01:03

I 20:36:16 Average Verify Rate: 1,900 KB/s (12.7x) - Maximum Verify Rate: 2,125 KB/s (14.2x)

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Please clarify.

 

Is it just this particular brand that is disliked, or would it object to any sort of rewritable media ?

 

My computer is a 5 year old Acer Laptop Travelmate 244LM with a DVD-RW.

 

Earlier today a friend told me it might need erasing before use.

 

I tried and the log below was the result.

I never got past "Unable to Recover TOC"

I tried to write to the "erased" disc, and still failed (but nothing more added to the log).

 

I also noticed today that trying to use this DVD-RW,

the Imgburn right hand half was greyed out with only the MATSHITA device type showing

but when a commercial pre-recorded music DVD was inserted the right hand half showed a lot of information.

 

Regards

Alan

 

I 14:51:18 Device: [1:0:0] MATSHITA DVD-RAM UJ-811 H100 (E:) (ATA)

I 14:51:18 Media Type: DVD-RW (Speeds: 1x, 2x)

I 14:51:18 Quick Erase: Yes

I 14:51:18 Erasing Disc...

E 14:51:33 Failed to Erase Disc! - Reason: Unable to Recover TOC

E 14:51:33 Operation Failed! - Duration: 00:00:15

I 14:52:19 Operation Started!

I 14:52:19 Device: [1:0:0] MATSHITA DVD-RAM UJ-811 H100 (E:) (ATA)

I 14:52:19 Media Type: DVD-RW (Speeds: 1x, 2x)

I 14:52:19 Quick Erase: No

I 14:52:19 Erasing Disc...

E 14:52:27 Failed to Erase Disc! - Reason: Unable to Recover TOC

E 14:52:27 Operation Failed! - Duration: 00:00:07

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If you look at this row in your log:

 

I 14:52:19 Media Type: DVD-RW (Speeds: 1x, 2x)

There is no 'Disc ID' field. That indicates that your writer doesn't support the disc you are trying to erase. Compare it with this log and you'll see that there is a 'Disc ID' field.

 

I 22:37:57 ImgBurn Version 2.4.2.0 started!

I 22:37:57 Microsoft Windows Vista Ultimate Edition (6.0, Build 6001 : Service Pack 1)

I 22:37:57 Total Physical Memory: 2

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The TOC error in the status bar means the drive cannot initialise the disc AT ALL.

 

Until it does/can, no program can do anything with it - i.e. get info about it, read it or write to it. That's why the disc info area on the right is empty.

 

The 1x and 2x speeds are probably just being reported due to a bug in the drive's firmware. Really it should fail to report anything.

 

You're going to need to keep trying various rewritable dyes (don't go by the brand name!) until you find one that your drive supports properly.

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Thank you Cynthia.

 

I bought Verbatim CD's because I wanted a good chance that my system recovery Boot CD would work after years on a shelf.

 

The DVD-RW were for short term re-usable storage ( I was thinking of system snapshots ),

But this week I opened the pack to burn yet another Boot ISO image,

because all the CD's booted well, but did not give me the functions I wanted,

so rather than wasting a never ending sequence of single use CD's,

I decided to use a re-usable disc.

 

I had thought a cheap disc would not last so well,

and there was greater risk of data errors,

I had not realised the DVD player/recorder would immediately reject any brands.

 

Your reply encourages me not to give up, but to try different brands,

I had been wondering if the DVD laser had worn out after 5 years and all I could record was CD's

 

Is there a site that identifies suitable brands of DVD-RW for MATSHITA DVD-RAM UJ-811 H100 (E:) (ATA)

 

Many thanks for feedback so far

Regards

Alan

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Or replace the burner, as that one only supports DVD-R/DVD-RW at 2x max speed, while for many years burners support both -R and +R formats. If the laptop has USB 2.0 ports you could try and get an external burner :)

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You're going to need to keep trying various rewritable dyes (don't go by the brand name!) until you find one that your drive supports properly.

 

Hi

 

How can I know what dye is used ?

 

The only information on the failed DVD-RW is a bar code for the cash desk,

plus ""High Quality Pure Silver Rewritable Technology".

 

Would you please quote an example of the sort of information I should look at,

preferably whilst still in a sealed box before I purchase and take home ?

 

Regards

Alan

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You have to buy online to be able to see which dye is used on a given spindle of discs. That said, it's safe to assume that branded Taiyo Yuden discs will use their own dye and Verbatim will use either the Taiyo Yuden dye or the MCC one.

 

If you have any burnt discs that your drive *can* read, pop one in and you'll see the Disc ID/Manufacturer ID in the info on the right.

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Or replace the burner, as that one only supports DVD-R/DVD-RW at 2x max speed, while for many years burners support both -R and +R formats. If the laptop has USB 2.0 ports you could try and get an external burner :)

 

I have 4 off USB ports - all fully occupied,

and something important has to be disconnected to make way for the web-cam or printer.

I would prefer not to have additional juggling of USB devices.

 

This is the first time in two years that I wanted to write to any sort of DVD,

so for now I will be more careful with the media I buy.

 

Regards

Alan

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Cynthia and LIGHTNING UK!

 

Thank you. I am now better equipped to make suitable purchase decisions.

 

Regards

Alan

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