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Ambimom

Intel Matrix Storage Manager Incompatibility

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Twice while burning a disk with ImgBurn, my brand new Windows 7, 64 bit crashed. The blue screen of death indicated that the problem was the Intel Matrix Storage Manager (iaStor.sys). I also noticed that prior to the crashes, the CPU was running at almost full capacity. I've attached the relevant information dumps on one of the crashes FYI

011511-20077-01.zip

BSOD011511.zip

Windows_NT6_BSOD_jcgriff2.zip

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If iaStor.sys is crashing, talk to Intel!

 

Have you tried the latest driver from them? It's not Intel MSM now, it's Intel RST - http://downloadcenter.intel.com/Detail_Desc.aspx?ProductID=2101&DwnldID=19607&lang=eng&iid=dc_rss

 

During the burn, only 2 commands are being sent to the drive (over and over again) so it's nothing I'm doing.

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If iaStor.sys is crashing, talk to Intel!

 

Have you tried the latest driver from them? It's not Intel MSM now, it's Intel RST - http://downloadcenter.intel.com/Detail_Desc.aspx?ProductID=2101&DwnldID=19607&lang=eng&iid=dc_rss

 

During the burn, only 2 commands are being sent to the drive (over and over again) so it's nothing I'm doing.

 

Just wanted to say a belated thanks! I knew there was something wrong with the driver, but you were the only person who indicated that the name of that driver had changed....I know a simple thing...but it was vital information. I downloaded the correct driver (thanks for the correct link) and Imgburn has been working like a charm ever since. I am thrilled!

 

Thanks!

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