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Posted

Hi,

 

I'm running Windows Vista SP2 and until recently (actually, until I installed SP2) I didn't have any problem wirh burning CD / DVDs.

 

Yesterday I tried burning an Image file and got the following log message:

 

I 19:49:57 ImgBurn Version 2.4.4.0 started!
I 19:49:57 Microsoft Windows Vista Home Premium x64 Edition (6.0, Build 6002 : Service Pack 2)
I 19:49:57 Total Physical Memory: 4.191.812 KB  -  Available: 2.181.120 KB
I 19:49:57 Initialising SPTI...
I 19:49:57 Searching for SCSI / ATAPI devices...
E 19:49:59 CreateFile Failed! - Device: '\\.\CdRom0' (F:)
E 19:49:59 Reason: Zugriff verweigert
W 19:49:59 Errors were encountered when trying to access a drive.
W 19:49:59 This drive will not be visible in the program.
E 19:49:59 You need Administrative privileges to use SPTI.
W 19:49:59 No devices detected!

 

This occurs even when I run ImgBurn with adminstrator privileges!!

 

What can I do?

 

I've also installed NERO on my computer which produces a similar error message. Even when using NERO BurnRights and allowing everyone to burn it doesn't work :-(

 

Anybody got an Idea??

 

Sascha

Posted

What else have you installed on your PC recently?

 

Read the FAQ and look at the post about not being able to lock the drive / volume. It explains how to use Process Explorer or 'Unlocker' to find out if something else is using the drive.

 

Can you also please post your filter drivers list - you can get at that via the Tools menu in ImgBurn.

Posted
What else have you installed on your PC recently?

AVG Identity Protection

 

Read the FAQ and look at the post about not being able to lock the drive / volume. It explains how to use Process Explorer or 'Unlocker' to find out if something else is using the drive.

Both methods reveal nothing :-(

 

Can you also please post your filter drivers list - you can get at that via the Tools menu in ImgBurn.

 

Here it comes:

===============================================
Filter Driver Load Order - ImgBurn v2.4.4.0
===============================================

Upper Device Filter:  [None Found]
Upper Class Filter:  [None Found]
		 Device:  CD/DVD-ROM Device
Lower Class Filter:  AnyDVD
Lower Device Filter:  [None Found]

	Filter Name:  AnyDVD
	  File Name:  C:\Windows\System32\Drivers\AnyDVD.sys
   File Version:  6.5.5.9
  File Description:  AnyDVD Filter Driver
   Product Name:  AnyDVD
Product Version:  6.5.5.9
   Company Name:  SlySoft, Inc.
	  Copyright:  Copyright 2002 - 2009 SlySoft, Inc.

 

Sascha

Posted

Try uninstalling the ide/atapi controller entry within Device Manager (i.e. the DMA fix in the FAQ) and see if that fixes the issue.

 

You could also try in safe mode.

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