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Posted

Have installed 2.5.0.0 and are now unable to cut Verbatim 8x DVD+R DL discs

 

when I load them I get either

disk not empty

or disc drive just keeps on going

 

with 2.4.4.0 I had no problems at all

 

using HT-DT-DT DVD+-RW GSA H31N

 

works on all types of single layer.

 

Have I missed a trick on any settings

 

Be grateful for any advice

 

Regards

Phil

Posted
philbilldick;

 

Post a log from your failed burn please.

 

Sorry, should have done that before.

Log is

I 15:16:37 ImgBurn Version 2.5.0.0 started!

I 15:16:37 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 3)

I 15:16:37 Total Physical Memory: 3,143,520 KB - Available: 2,493,748 KB

I 15:16:37 Initialising SPTI...

I 15:16:37 Searching for SCSI / ATAPI devices...

I 15:16:38 Found 1 DVD-ROM and 1 DVD

Posted

Have just noticed a msg flashes on screen then disappears.

Have ImbBurn running for a BUILD, no disc inserted

Here is full msg response

 

Device Not Ready(Medium Not Present)

(insert disc)

Device Not Ready(Logical Unit Is In Process of Becoming Ready)

(flash msg)

Device Not Ready(Not Ready to Ready Change - Medium May Have Changed)

(then get)

Didk Not Empty

 

Don't know if this helps

Regards Phil

Posted

With the disc in the drive, please post the text shown in the Device tab of ImgBurn's Build mode.

Posted
With the disc in the drive, please post the text shown in the Device tab of ImgBurn's Build mode.

 

Device text

 

HL-DT-ST DVD+-RW GSA-H31N B106 (ATAPI)

Current Profile: DVD+RW

 

Disc Information:

Status: Unknown

Erasable: Unknown

Formatted: Unknown

Sessions: Unknown

Sectors: 2,295,104

Size: 4,700,372,992 bytes

Time: 510:03:29 (MM:SS:FF)

Supported Write Speeds: 2.4x

 

TOC Information:

Session 1... (LBA: 0)

-> Track 01 (Mode 1, LBA: 0 - 2295103)

-> LeadOut (LBA: 2295104)

 

Physical Format Information (Last Recorded):

Disc ID: MCC-004-00

Book Type: DVD+R

Part Version: 1

Disc Size: 120mm

Maximum Read Rate: Not Specified

Number of Layers: 1

Track Path: Parallel Track Path (PTP)

Linear Density: 0.267 um/bit

Track Density: 0.74 um/track

First Physical Sector of Data Area: 196,608

Last Physical Sector of Data Area: 2,491,711

Last Physical Sector in Layer 0: 0

 

Performance (Write Speeds):

Descriptor 1...

-> B0: 0x00, B1: 0x00, B2: 0x00, B3: 0x00

-> EL: 2295103 (0x0023053F)

-> RS: 11,080 KB/s (8x) - WS: 3,324 KB/s (2.4x)

 

Regards Phil

Posted

If that Disc ID is correct, it's not a DL disc.

 

Either way, your drive is returning bogus info for the media. It's saying 'Unknown' for stuff it should easily support and reporting the wrong 'Current Profile' for it too.

Posted
HL-DT-ST DVD+-RW GSA-H31N B106 (ATAPI)

Update your burner's firmware (remove any disc and close the tray before updating then reboot after it's finished). Does it help with your problem? If you can please post the Information again :)

Posted
If that Disc ID is correct, it's not a DL disc.

 

Either way, your drive is returning bogus info for the media. It's saying 'Unknown' for stuff it should easily support and reporting the wrong 'Current Profile' for it too.

I have gone thru the remaning discs on my tub.

2 were OK now 1 shows Disc Not Empty & 1 shows Device Not Ready(Medium Not Present)

1 showed Device Not Ready(Logical Unit becoming ready) - but never did anything else

8 showed Disc Not Empty

4 showed Device Not Ready(Medium Not Present)

 

Do I assume all these are duff? or does the drive need a clean?

Posted
HL-DT-ST DVD+-RW GSA-H31N B106 (ATAPI)

Update your burner's firmware (remove any disc and close the tray before updating then reboot after it's finished). Does it help with your problem? If you can please post the Information again :)

 

OK have updated firmware and rebooted.

 

First disc in showed Disc Not Empty

Second disc showed Ready - Device Tab text below

All others so far are either Disc Not Empty or Device Not Ready(Medium Not Present)

 

HL-DT-ST DVD+-RW GSA-H31N B110 (ATAPI)

Current Profile: DVD+R DL

 

Disc Information:

Status: Empty

Erasable: No

Free Sectors: 4,173,824

Free Space: 8,547,991,552 bytes

Free Time: 927:32:74 (MM:SS:FF)

Supported Write Speeds: 4x, 6x, 8x

 

DVD

Posted
HL-DT-ST DVD+-RW GSA-H31N B106 (ATAPI)

Update your burner's firmware (remove any disc and close the tray before updating then reboot after it's finished). Does it help with your problem? If you can please post the Information again :)

Below is Device Tab text for Disc Not Empty

HL-DT-ST DVD+-RW GSA-H31N B110 (ATAPI)

Current Profile: DVD+RW

 

Disc Information:

Status: Unknown

Erasable: Unknown

Formatted: Unknown

Sessions: Unknown

Sectors: 16,384,000

Size: 33,554,432,000 bytes

Time: 3640:55:25 (MM:SS:FF)

Supported Write Speeds: 2.4x

 

TOC Information:

Session 1... (LBA: 0)

-> Track 01 (Mode 1, LBA: 0 - 16383999)

-> LeadOut (LBA: 16384000)

 

Physical Format Information (Last Recorded):

Disc ID: MKM-003-00

Book Type: DVD+R DL

Part Version: 1

Disc Size: 120mm

Maximum Read Rate: Not Specified

Number of Layers: 2

Track Path: Opposite Track Path (OTP)

Linear Density: 0.293 um/bit

Track Density: 0.74 um/track

First Physical Sector of Data Area: 196,608

Last Physical Sector of Data Area: 16,580,607

Last Physical Sector in Layer 0: 2,283,519

 

Performance (Write Speeds):

Descriptor 1...

-> B0: 0x00, B1: 0x00, B2: 0x00, B3: 0x00

-> EL: 16383999 (0x00F9FFFF)

-> RS: 11,080 KB/s (8x) - WS: 3,324 KB/s (2.4x)

Posted

You could try a lens cleaning disc just for kicks, but I think your burner is defective and needs replacement :unsure:

Posted
You could try a lens cleaning disc just for kicks, but I think your burner is defective and needs replacement :unsure:

Will get a lens cleaning kit and see what happens.

 

Can I get a copy of 2.4.4.0 from you and see if the writer is still giving same problems.

(It all seemed to be working fine until I installed 2.5.0.0)

 

Regards Phil

Posted

We don't support versions before 2.5.0.0 :huh:

 

ImgBurn shows what the burner reports and this hasn't changed in the new version.

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