Failed to reserve track

[mere]

Very new to backing up my DVD's and to forums so if I am not doing something correctly please let me know. I am burning on to Memorex 16x4.7GB DVD-R's and get the below error. I have tried several different disks with the same results.

Please advise and educate me. Thank you.

 

 

I 17:01:36 ImgBurn Version 2.5.0.0 started!

I 17:01:36 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 3)

I 17:01:36 Total Physical Memory: 1,048,048 KB - Available: 356,200 KB

I 17:01:36 Initialising SPTI...

I 17:01:36 Searching for SCSI / ATAPI devices...

I 17:01:36 Found 1 DVD-ROM/CD-RW and 1 DVD±RW!

I 17:01:36 Operation Started!

I 17:01:36 Building Image Tree...

I 17:01:36 Checking Directory Depth...

I 17:01:36 Calculating Totals...

I 17:01:36 Preparing Image...

I 17:01:36 Checking Path Length...

I 17:01:36 Contents: 20 Files, 2 Folders

I 17:01:37 Content Type: DVD Video

I 17:01:37 Data Type: MODE1/2048

I 17:01:37 File System(s): ISO9660, UDF (1.02)

I 17:01:37 Volume Label: BUFYDSC1

I 17:01:37 IFO/BUP 32K Padding: Enabled

I 17:01:37 Region Code: 1, 2, 3, 4, 5, 6, 7, 8

I 17:01:37 TV System: NTSC

I 17:01:37 Size: 4,509,020,160 bytes

I 17:01:37 Sectors: 2,201,670

I 17:01:37 Image Size: 4,509,663,232 bytes

I 17:01:37 Image Sectors: 2,201,984

I 17:04:13 Operation Successfully Completed! - Duration: 00:02:36

I 17:04:13 Operation Started!

I 17:04:13 Source File: -==/\/[bUILD IMAGE]\/\==-

I 17:04:13 Source File Sectors: 2,201,984 (MODE1/2048)

I 17:04:13 Source File Size: 4,509,663,232 bytes

I 17:04:13 Source File Volume Identifier: BUFYDSC1

I 17:04:13 Source File Application Identifier: IMGBURN V2.5.0.0 - THE ULTIMATE IMAGE BURNER!

I 17:04:13 Source File Implementation Identifier: ImgBurn

I 17:04:13 Source File File System(s): ISO9660, UDF (1.02)

I 17:04:13 Destination Device: [0:0:0] _NEC DVD_RW ND-3500AG 2.16 (D:) (ATA)

I 17:04:13 Destination Media Type: DVD-R (Disc ID: CMC MAG. AM3)

I 17:04:13 Destination Media Sectors: 2,298,496

I 17:04:13 Write Mode: DVD

I 17:04:13 Write Type: DAO

I 17:04:13 Write Speed: 8x

I 17:04:13 Link Size: Auto

I 17:04:13 Lock Volume: Yes

I 17:04:13 Test Mode: No

I 17:04:13 OPC: No

I 17:04:13 BURN-Proof: Enabled

W 17:04:13 Write Speed Miscompare! - Wanted: 11,080 KB/s (8x), Got: 1,385 KB/s (1x)

E 17:04:19 Failed to Reserve Track! - Reason: Cannot Write Medium - Incompatible Format

E 17:04:22 Operation Failed! - Duration: 00:00:07

I 17:04:22 Average Write Rate: N/A - Maximum Write Rate: N/A

[LIGHTNING UK!]

Update your firmware.

 

http://www.firmwarehq.com/NEC/ND-3500AG/files.html

 

The one you're currently using doesn't appear to support the 'CMC MAG. AM3' MID.

[mere]

Update your firmware.

 

http://www.firmwarehq.com/NEC/ND-3500AG/files.html

 

The one you're currently using doesn't appear to support the 'CMC MAG. AM3' MID.

 

 

I went to the above link,and downloaded the file.I am still getting the same error. Do I need to do anything additionally with the updated firmware,besides download it.

[mmalves]

Have you run the NECND350_v21B.exe executable that's inside the ZIP archive you've downloaded? That's the firmware updater you need to run in order to update your burner's firmware (remove any disc from the drive and close the tray before updating then reboot the computer after the update is finished).