N!mRoD Posted February 5, 2010 Posted February 5, 2010 Hi I recently installed windows 7 ultimate x64. A few days later i wanted to burn a DVD so i downloaded the latest ImgBurn. Installation went fine, went on to burning my dvd. ImgBurn did all that until at the very end it gets stuck at the end with Synchronising cache, totally non responsive but i can close it down with the task manager. However I cant open up the drive so i have to reboot my machine. I started to google for some solutions and i have tried reinstalling ImgBurn, updating my raid drivers, my firmware of the burner, tried some other settings but none have helped so far ... I have noticed a few weird things. I can burn a DVD with windows explorer which made me wonder what the problem could be, if that works why wont ImgBurn work as well? I have tried writing a rewritable CD with ImgBurn. It did that just fine. However getting it to burn a dvd is something that i cannot get to work. I'll attach a log because you'll probably ask me for one anyway. If you can point me to my solution or some work around then i would be most gratefull. ImgBurn2.log
LIGHTNING UK! Posted February 5, 2010 Posted February 5, 2010 I 22:38:19 [3:1:0] HL-DT-ST DVD-RAM GH22NS30 2.00 (H:) (RAID)I 22:38:19 CDB: 25 00 00 00 00 00 00 00 00 00 I 22:38:19 CDB Interpretation: Read Capacity E 22:38:19 SENSE: 70 00 02 00 00 00 00 0A 00 00 00 00 04 08 00 00 00 00 E 22:38:19 SENSE Interpretation: Logical Unit not ready, Long Write in progress Your drive says it's still doing stuff so ImgBurn just has to keep waiting. Does your controller need to be in RAID mode? Drives work best when the controller is in ATA mode. Have you tried burning at 8x, 12x, 16x etc? What controller is your drive actually attached to? What chipset does your motherboard use? Is it an Intel board or NVIDIA etc?
N!mRoD Posted February 6, 2010 Author Posted February 6, 2010 Yes i know, it keeps ImgBurn waiting rather long, i got bored after 30 mins. No idea why its doing it, it only does it when i try to burn a dvd on ImgBurn. It is frustrating. Also tried burning at low speeds, not sure what speed I took but it was among the lowest range of speeds i could take. I wasted already quite a few disk trying things out to identify the problem. My drive has always functioned fine on vista, i rather solve the problem then work around it. I'm working on an ASus M3A79-T Deluxe. The chipset is an AMD 790FX/ SD750. I think its on SATA port 3 but i'll check later to be sure.
LIGHTNING UK! Posted February 6, 2010 Posted February 6, 2010 Any chance you could get another I/O debug enabled log, but this time make sure you start to capture I/O debug stuff *BEFORE* the sync cache part actually starts. ImgBurn tests that certain functions really have finished via a few commands, the 'Read Capacity' command it's just one of them. Perhaps other commands are correctly identifying that the function has completed but a bug in the drivers or whatever messes up the reponses to that one command making ImgBurn think it's still in progress. Technically, ImgBurn isn't doing anything wrong here.
N!mRoD Posted February 7, 2010 Author Posted February 7, 2010 ImgBurn3.log Here another log, if it helps you figure it out then i dont mind making a few more. And noticed a bit late that i forgot to put on the debug stuff previous log. Hope this one suffices
LIGHTNING UK! Posted February 7, 2010 Posted February 7, 2010 Thanks for the log, it just shows that one command being issued really. I don't really know what to suggest now. All I'd do is double check the drivers from the AMD site (it's and AMD chipset yeah?), try the drive again on another PC with a different OS. Try the drive on a 3rd party controller - i.e. via a Silicon Image 3512 chipset PCI card. (£10 off ebay) You could also try disabling 'Immediate I/O' in ImgBurn's settings. Then the sync cache command wouldn't return control to the program until it had finished (no more 'polling' to see if it's done via that 'Read Capacity' command).
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