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Posted

ok so I have been using image burn 2.5.0 with the verbatims for awhile now and its been perfect each time. No coasters ever!!! Just today I tried to burn an xbox 360 iso and I got burn errors on 2 dvd+dl. Then my dvd drive starts to dissapear off "my computer" window. It comes back if I restart the computer. Also when I restart, the dvd drive is there but after a bit when I load up image burn, it disappears. See below:

 

I 04:22:58 ImgBurn Version 2.5.1.0 started!

I 04:22:58 Microsoft Windows 7 Home Premium x64 Edition (6.1, Build 7600)

I 04:22:58 Total Physical Memory: 8,387,704 KB - Available: 7,083,452 KB

W 04:22:58 Duplex Secure's SPTD driver can have a detrimental effect on drive performance.

I 04:22:58 Initialising SPTI...

I 04:22:58 Searching for SCSI / ATAPI devices...

I 04:22:58 -> Drive 1 - Info: ATAPI DVD A DH20A6S 7P56 (E:) (ATA)

I 04:22:58 Found 1 DVD±RW/RAM!

W 04:26:16 Device Removal Detected!

I 04:26:16 Searching for SCSI / ATAPI devices...

W 04:26:16 No devices detected!

 

I don't know what has happened? I am on Win 7 x64 and have even tried the upgraded image burn 2.5.1 with no luck. The only thing that has changed is the night prior, I did install MS Office 2010. Could the MS Office programs be causing the problem? TIA.

Posted

Have you tried unplugging the drive and plugging it back in? Check the cable at the motherboard end too.

 

Check for updated motherboard chipset / controller drivers too (on the website of whoever makes the chipset).

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