No Devices Detected

[buildabear]

Hi

 

I've been using Imageburn for years now and I believed it's the best DVD burning software out there. However, last week I've experienced this issue. Here's the log :

 

I 05:58:59 ImgBurn Version 2.5.5.0 started!

I 05:58:59 Microsoft Windows Vista Home Premium Edition (6.0, Build 6002 : Service Pack 2)

I 05:58:59 Total Physical Memory: 3,274,316 KB - Available: 1,923,096 KB

I 05:58:59 Initialising SPTI...

I 05:58:59 Searching for SCSI / ATAPI devices...

E 05:59:01 CreateFile Failed! - Device: '\\?\ide#cdrompioneer_dvd-rw__dvr-118l________________1.02____#5&dd0d548&1&0.0.0#{53f56308-b6bf-11d0-94f2-00a0c91efb8b}' (E:)

E 05:59:01 Reason: Access is denied.

E 05:59:03 CreateFile Failed! - Device: '\\?\ide#cdrompioneer_dvd-rw__dvr-118l________________1.02____#5&dd0d548&1&0.1.0#{53f56308-b6bf-11d0-94f2-00a0c91efb8b}' (F:)

E 05:59:03 Reason: Access is denied.

W 05:59:03 Errors were encountered when trying to access 2 drives.

W 05:59:03 These drives will not be visible in the program.

E 05:59:03 You need Administrative privileges to use SPTI.

 

It didn't even recognized the drives on WMPlayer. Any support is much appreciated.

Thanks.

[Rincewind]

E 05:59:01 Reason: Access is denied.

 

Perhaps you did not install imgburn with SPTI for all users? Also try reloading the drivers for your controllers.

 

Thats the only thing that comes to mind at the moment.

[buildabear]

E 05:59:01 Reason: Access is denied.

 

Perhaps you did not install imgburn with SPTI for all users? Also try reloading the drivers for your controllers.

 

Thats the only thing that comes to mind at the moment.

 

 

I tried uninstalling , still the same issue. Any more ideas ??

[ianymaty]

Did you reinstalled ImgBurn with the option "Enable SPTI for All Users" enabled?

[LIGHTNING UK!]

Post your filter driver list please. (Look in the Tools menu)

 

You might want to just try following the DMA post in the FAQ and uninstall the controller from within Device Manager and reboot so it finds the drives again.

[buildabear]

Here's the filter driver :

 

 

===============================================

Filter Driver Load Order - ImgBurn v2.5.5.0

===============================================

 

Upper Device Filter: [None Found]

Upper Class Filter: GEARAspiWDM

Device: CD/DVD-ROM Device

Lower Class Filter: [None Found]

Lower Device Filter: [None Found]

 

Filter Name: GEARAspiWDM

File Name: C:\Windows\system32\DRIVERS\GEARAspiWDM.sys

File Version: 2.02.00.01 [2.2.0.1]

File Description: CD DVD Filter

Product Name: CD DVD Filter

Product Version: 2.02.00.01 [2.2.0.1]

Company Name: GEAR Software Inc.

Copyright: Copyright © GEAR Software Inc. 1997-2009