Kcastro Posted March 3, 2011 Share Posted March 3, 2011 (edited) Okay so I've looked around already. I've tried the solutions I've found and they don't work. I use Verbatims DVD-Rs hp DVD A DH16ABLH 3HD9 Firmware: 3HD9 I also looked around for a firmware update but couldn't find anything Edited March 3, 2011 by Kcastro Link to comment Share on other sites More sharing options...
Cynthia Posted March 3, 2011 Share Posted March 3, 2011 What happens if you switch to read mode, Can it read the disc and present the disc info in the right panel then? Link to comment Share on other sites More sharing options...
Kcastro Posted March 3, 2011 Author Share Posted March 3, 2011 Nope still does the medium not present error Link to comment Share on other sites More sharing options...
Cynthia Posted March 3, 2011 Share Posted March 3, 2011 Can you post the filter driver list? Main Menu -> Tools -> Filter Driver Load Order... Press the button copy to clipboard and just paste the text into here. Has the burner worked before? Link to comment Share on other sites More sharing options...
Kcastro Posted March 3, 2011 Author Share Posted March 3, 2011 Can you post the filter driver list? Main Menu -> Tools -> Filter Driver Load Order... Press the button copy to clipboard and just paste the text into here. Has the burner worked before? =============================================== Filter Driver Load Order - ImgBurn v2.5.5.0 =============================================== Upper Device Filter: [None Found] Upper Class Filter: GEARAspiWDM Device: CD/DVD-ROM Device Lower Class Filter: [None Found] Lower Device Filter: [None Found] Filter Name: GEARAspiWDM File Name: C:\Windows\system32\DRIVERS\GEARAspiWDM.sys File Version: 2.02.00.01 [2.2.0.1] File Description: CD DVD Filter Product Name: CD DVD Filter Product Version: 2.02.00.01 [2.2.0.1] Company Name: GEAR Software Inc. Copyright: Copyright © GEAR Software Inc. 1997-2009 And yes it has worked before. Link to comment Share on other sites More sharing options...
Cynthia Posted March 3, 2011 Share Posted March 3, 2011 Have you tried to restart the computer? Link to comment Share on other sites More sharing options...
Kcastro Posted March 3, 2011 Author Share Posted March 3, 2011 Yea I just restarted and I'm still stuck with the "device Not Ready (Medium Not Present)" Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted March 3, 2011 Share Posted March 3, 2011 That message should change when you first insert a disc. Does it? (Even if it then settles back on medium not present) Can your drive read regular original/pressed CDs and DVDs? You could try cleaning the drive with a cleaning disc. Otherwise, buy yourself a new one. Link to comment Share on other sites More sharing options...
Kcastro Posted March 4, 2011 Author Share Posted March 4, 2011 Alright thank you Lighting. Turns out I need the cleaning disc. Link to comment Share on other sites More sharing options...
Kcastro Posted March 12, 2011 Author Share Posted March 12, 2011 (edited) Yea I'm back and I've used the cleaning disc but it still won't burn DVDs so do I have to get a new one? It can read DVDs and CDs but can't burn them. I still get the medium not present Edited March 12, 2011 by Kcastro Link to comment Share on other sites More sharing options...
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