Kcastro Posted March 3, 2011 Posted March 3, 2011 (edited) Okay so I've looked around already. I've tried the solutions I've found and they don't work. I use Verbatims DVD-Rs hp DVD A DH16ABLH 3HD9 Firmware: 3HD9 I also looked around for a firmware update but couldn't find anything Edited March 3, 2011 by Kcastro
Cynthia Posted March 3, 2011 Posted March 3, 2011 What happens if you switch to read mode, Can it read the disc and present the disc info in the right panel then?
Kcastro Posted March 3, 2011 Author Posted March 3, 2011 Nope still does the medium not present error
Cynthia Posted March 3, 2011 Posted March 3, 2011 Can you post the filter driver list? Main Menu -> Tools -> Filter Driver Load Order... Press the button copy to clipboard and just paste the text into here. Has the burner worked before?
Kcastro Posted March 3, 2011 Author Posted March 3, 2011 Can you post the filter driver list? Main Menu -> Tools -> Filter Driver Load Order... Press the button copy to clipboard and just paste the text into here. Has the burner worked before? =============================================== Filter Driver Load Order - ImgBurn v2.5.5.0 =============================================== Upper Device Filter: [None Found] Upper Class Filter: GEARAspiWDM Device: CD/DVD-ROM Device Lower Class Filter: [None Found] Lower Device Filter: [None Found] Filter Name: GEARAspiWDM File Name: C:\Windows\system32\DRIVERS\GEARAspiWDM.sys File Version: 2.02.00.01 [2.2.0.1] File Description: CD DVD Filter Product Name: CD DVD Filter Product Version: 2.02.00.01 [2.2.0.1] Company Name: GEAR Software Inc. Copyright: Copyright © GEAR Software Inc. 1997-2009 And yes it has worked before.
Kcastro Posted March 3, 2011 Author Posted March 3, 2011 Yea I just restarted and I'm still stuck with the "device Not Ready (Medium Not Present)"
LIGHTNING UK! Posted March 3, 2011 Posted March 3, 2011 That message should change when you first insert a disc. Does it? (Even if it then settles back on medium not present) Can your drive read regular original/pressed CDs and DVDs? You could try cleaning the drive with a cleaning disc. Otherwise, buy yourself a new one.
Kcastro Posted March 4, 2011 Author Posted March 4, 2011 Alright thank you Lighting. Turns out I need the cleaning disc.
Kcastro Posted March 12, 2011 Author Posted March 12, 2011 (edited) Yea I'm back and I've used the cleaning disc but it still won't burn DVDs so do I have to get a new one? It can read DVDs and CDs but can't burn them. I still get the medium not present Edited March 12, 2011 by Kcastro
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