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Posted

I looked this up in the FAQ, ran the debug mode like it instructed, and here are the results of my log:

 

 

 

I 17:30:47 ImgBurn Version 2.5.5.0 started!

I 17:30:47 Microsoft Windows 7 Home Premium Edition (6.1, Build 7600)

I 17:30:47 Total Physical Memory: 1,961,988 KB - Available: 733,920 KB

W 17:30:47 Duplex Secure's SPTD driver can have a detrimental effect on drive performance.

W 17:30:47 I/O Interface 'Debug Mode' Enabled!

I 17:30:47 Initialising SPTI...

I 17:30:47 Searching for SCSI / ATAPI devices...

I 17:30:48 Initialising Device (\\?\ide#cdrommatshita_dvd-ram_uj880as________________1.50____#4&3637fc5f&0&0.1.0#{53f56308-b6bf-11d0-94f2-00a0c91efb8b})...

 

 

Can someone help me figure out how to fix this?

Posted

What does the message in the status bar say?

 

It doesn't really look like the program is doing anything... so maybe the OS is dealing with a request - and not doing a very good job of it!

 

Does it work if you boot up in safe mode?

Posted

What does the message in the status bar say?

 

It doesn't really look like the program is doing anything... so maybe the OS is dealing with a request - and not doing a very good job of it!

 

Does it work if you boot up in safe mode?

It says "Getting device address..."

 

I haven't tried in safe mode, but I'll give it a shot

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