afarlie Posted September 9, 2011 Posted September 9, 2011 As indicated in the notes here's the log: I 20:28:06 ImgBurn Version 2.5.5.0 started! I 20:28:06 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 3) I 20:28:06 Total Physical Memory: 3,406,224 KB - Available: 2,892,328 KB I 20:28:06 Initialising SPTI... I 20:28:06 Searching for SCSI / ATAPI devices... I 20:28:06 -> Drive 1 - Info: ATAPI iHAS122 ZL0A (D:) (ATA) I 20:28:06 Found 1 DVD±RW/RAM! I 20:28:21 Operation Started! I 20:28:21 Source Device: [1:0:0] ATAPI iHAS122 ZL0A (D:) (ATA) I 20:28:21 Source Media Type: DVD+RW (Book Type: DVD+RW) (Disc ID: MBIPG101-W04-00) (Speeds: 4x) I 20:28:21 Source Media Sectors: 2,295,104 I 20:28:21 Source Media Size: 4,700,372,992 bytes I 20:28:21 Verify Against Image File: No I 20:28:21 Read Speed (Data/Audio): MAX / MAX I 20:28:21 Verifying Session 1 of 1... (1 Track, LBA: 0 - 2295103) I 20:28:21 Verifying Track 1 of 1... (MODE1/2048, LBA: 0 - 2295103) I 20:33:26 Exporting Graph Data... I 20:33:26 Graph Data File: C:\Documents and Settings\ALEX\Application Data\ImgBurn\Graph Data Files\ATAPI_iHAS122_ZL0A_09-SEPTEMBER-2011_20-28_MBIPG101-W04-00.ibg I 20:33:27 Export Successfully Completed! I 20:33:27 Operation Successfully Completed! - Duration: 00:05:05 I 20:33:27 Average Verify Rate: 15,049 KB/s (10.9x) - Maximum Verify Rate: 17,014 KB/s (12.3x) I 20:36:06 Operation Started! I 20:36:06 Device: [1:0:0] ATAPI iHAS122 ZL0A (D:) (ATA) I 20:36:06 Media Type: DVD+RW (Disc ID: MBIPG101-W04-00) (Speeds: 4x) I 20:36:06 Quick Erase: No I 20:36:06 Format Properly: Yes I 20:36:06 Format Size: Preferred I 20:36:06 Erasing Disc... This was with a brand new from packet TDK brand media DVD+RW 4x |120 min | 4.7 GB on a first time install of ImgBurn downloaded directly from the download on your site.. Everything appears to work normally until the status count reaches 96%, at which point Imgburn appears to freeze up. Would you concur that the jamming of ImgBurn at 96% is down to a hardware fault which is not being reported in the log, or a physical media fault? I am asking this because I don't see how ImgBurn could be failing at this point from a software perspective.
LIGHTNING UK! Posted September 9, 2011 Posted September 9, 2011 If you haven't already terminated ImgBurn, press the F8 key to enable I/O debug mode and see if I/O commands are still be issued - you should see them being logged in the log window. The drive itself performs the format, ImgBurn simply polls for progress updates. If it's stuck, yes, there's some issue with your drive/firmware/media combo. To be honest, I don't know where that ZL0A firmware came from in the first place! The latest one LiteOn have available is ZL03
afarlie Posted September 10, 2011 Author Posted September 10, 2011 If you haven't already terminated ImgBurn, press the F8 key to enable I/O debug mode and see if I/O commands are still be issued - you should see them being logged in the log window. The drive itself performs the format, ImgBurn simply polls for progress updates. If it's stuck, yes, there's some issue with your drive/firmware/media combo. To be honest, I don't know where that ZL0A firmware came from in the first place! The latest one LiteOn have available is ZL03 Thanks for the F8 tip... That's the next thing I will check. i) F8 debug log ii) Upgrade the firmware iii) Ask Lite-on if they keep a list of 'confirmed' media that works
afarlie Posted September 10, 2011 Author Posted September 10, 2011 And heres's the debug log if it helps...
afarlie Posted September 10, 2011 Author Posted September 10, 2011 Debug log for attempted format... IMGBURNLOG.txt
LIGHTNING UK! Posted September 10, 2011 Posted September 10, 2011 The drive seems to be going forwards and backwards a lot with the % complete bit at the end of the format. I'd say it's just having problems with the disc. Try a Verbatim DVD+RW (probably 8x) disc instead.
afarlie Posted September 10, 2011 Author Posted September 10, 2011 The drive seems to be going forwards and backwards a lot with the % complete bit at the end of the format. I'd say it's just having problems with the disc. Try a Verbatim DVD+RW (probably 8x) disc instead. I will do so, after I've had a response from LiteOn (the drive seems to be an OEM type they supply to system builders) about 'confirmed' media. The online tool LiteOn provide in respect of firmware update checking claimed I already had the latest firmware for the drive, but that's obviously not fool-proof:) It's a shame but it's looking like i'm going to have to write a letter to TDK expressing concerns about media quality. Have other forum users here experienced difficulty or degraded performance with TDK branded media? (as I don't exactly have hi-end pro level test equipment to do in depth diagnostics on optical media)
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