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Posted

I tried to write a disc on my DVD + RW disc but half way through I got an error message and couldn't carry on the process. Now I have half of the contents on the disc and when I try to erase those contents i get this:

 

I 14:46:53 Quick Erase: No

I 14:46:53 Format Properly: Yes

I 14:46:53 Format Size: Preferred

I 14:46:53 Erasing Disc...

E 14:46:53 Failed to Erase Disc! - Reason: Cannot Format Medium - Incompatible Medium

E 14:46:53 Operation Failed! - Duration: 00:00:00

 

 

Can anyone help me on how I can fix this so that I can erase the files on my disc?

Posted

Post ALL the info from the log window please, not just a bit of it.

 

If your drive doesn't want to erase the disc then there isn't much you can do about it (assuming the firmware is up to date etc).

Posted

I 14:46:30 ImgBurn Version 2.5.6.0 started!

I 14:46:30 Microsoft Windows Vista Home Premium Edition (6.0, Build 6001 : Service Pack 1)

I 14:46:30 Total Physical Memory: 3,072,880 KB - Available: 1,397,148 KB

W 14:46:30 Drive X:\ (FAT32) does not support single files > 4 GB in size.

I 14:46:30 Initialising SPTI...

I 14:46:30 Searching for SCSI / ATAPI devices...

I 14:46:33 -> Drive 1 - Info: TSSTcorp CDDVDW TS-U633A AC01 (D:) (ATAPI)

I 14:46:33 Found 1 DVD±RW/RAM!

I 14:46:44 Operation Started!

I 14:46:44 Device: [0:1:0] TSSTcorp CDDVDW TS-U633A AC01 (D:) (ATAPI)

I 14:46:44 Media Type: DVD-RW (Disc ID: MKM-003-00)

I 14:46:44 Media Supported Write Speeds: 3x, 4x, 6x

I 14:46:44 Quick Erase: No

I 14:46:44 Erasing Disc...

E 14:46:46 Failed to Erase Disc! - Reason: Cannot Write Medium - Incompatible Format

E 14:46:46 Operation Failed! - Duration: 00:00:02

I 14:46:53 Operation Started!

I 14:46:53 Device: [0:1:0] TSSTcorp CDDVDW TS-U633A AC01 (D:) (ATAPI)

I 14:46:53 Media Type: DVD+RW (Disc ID: MKM-003-00)

I 14:46:53 Media Supported Write Speeds: 3x, 4x, 6x

I 14:46:53 Quick Erase: No

I 14:46:53 Format Properly: Yes

I 14:46:53 Format Size: Preferred

I 14:46:53 Erasing Disc...

E 14:46:53 Failed to Erase Disc! - Reason: Cannot Format Medium - Incompatible Medium

E 14:46:53 Operation Failed! - Duration: 00:00:00

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