bigjohnno Posted March 2, 2012 Posted March 2, 2012 Hello. After updating to the latest version of Imgburn, it wasn't long before I too got the message "Duplex Secure's SPTD can have a detrimental effect on Drive performance", so I browsed this Forum, and tried the advice given to others. I firstly changed the Registry Start DWORD as was suggested here, but still cannot burn DL media, so I decided to try the other option, went to Duplex Secure's site and downloaded the set-up files in order to install and uninstall as suggested. On initiating the set-up I got an error message that "This Platform is not supported", I'm running Win 7 yet I managed to find two instances of sptd-srv in my registry. So I can't use the second advice option either that has been suggested to others, I am assuming that uninstalling ImgBurn will not uninstall the SPTD, so would be grateful if you have any ideas as to how I deal with the issue I have please? The DVD+R DL's I am using are a well known brand here and I have not had any problems with them over the 18 months that I have been using them, and the old ImgBurn didn't mind them either. At the moment, I can't burn a D/L disc with Nero either, all is well until the layer break and then I get errors listed on verifying from then onwards. Hope you can point me in the right direction, Thanks John
LIGHTNING UK! Posted March 2, 2012 Posted March 2, 2012 If you've changed the sptd service's 'start' value to 'disabled' (4?) and rebooted, you won't get the message from ImgBurn. It's a little odd that their installer says your platform isn't supported. In any case, SPTD is unlikely to be the cause of your problems. Why don't you post a copy of the burn log - as per the pink box up the top We'll then take a look and see if we can get you burning again.
bigjohnno Posted March 2, 2012 Author Posted March 2, 2012 If you've changed the sptd service's 'start' value to 'disabled' (4?) and rebooted, you won't get the message from ImgBurn. It's a little odd that their installer says your platform isn't supported. In any case, SPTD is unlikely to be the cause of your problems. Why don't you post a copy of the burn log - as per the pink box up the top We'll then take a look and see if we can get you burning again. Thanks for getting back to me so quickly, After my initial post I went to Duplex Secure's Forum, and their suggestion was via Regedit, to allow all permissions and then simply delete the key, which I did. I then uninstalled ImgBurn, rebooted, and installed DVDFlick, which uses an earlier version (pre SPTD), and did a test burn, but on verification it still got stuck at the layer break. I only had one option (white star) at the layer break config stage, and ran the preview before deciding that it should be okay. Anyway, another 'coaster' for my collection, I hope you can work out how I can get back to burning from the log cheers John and here's the log: I 22:25:28 ImgBurn Version 2.4.4.0 started! I 22:25:28 Microsoft Windows 7 Home Premium x64 Edition (6.1, Build 7601 : Service Pack 1) I 22:25:28 Total Physical Memory: 4,192,568 KB - Available: 2,413,620 KB I 22:25:28 Initialising SPTI... I 22:25:28 Searching for SCSI / ATAPI devices... I 22:25:28 Found 1 DVD±RW/RAM! I 22:27:24 Operation Started! I 22:27:24 Corrected conflicting settings for DVD Video disc. I 22:27:24 Building Image Tree... I 22:27:24 Checking Directory Depth... I 22:27:24 Calculating Totals... I 22:27:24 Preparing Image... I 22:29:11 Using Layer Break LBA: 2033267 -> 2058432 (VTS_01, PGC: 1, Chapter: 6, Cell: 6, Vob/Cell ID: 1/6, Time: 01:15:00, SPLIP: Yes -> No) I 22:29:11 Checking Path Length... I 22:29:11 Contents: 12 Files, 2 Folders I 22:29:11 Content Type: DVD Video I 22:29:11 File System(s): ISO9660, UDF (1.02) I 22:29:11 Volume Label: Verdi-Simon Boccanegra, Domingo I 22:29:11 IFO/BUP 32K Padding: Enabled I 22:29:11 Region Code: 1, 2, 3, 4, 5, 6, 7, 8 I 22:29:11 TV System: PAL I 22:29:12 Size: 8,379,162,624 bytes I 22:29:12 Sectors: 4,091,388 I 22:29:12 Image Size: 8,431,337,472 bytes I 22:29:12 Image Sectors: 4,116,864 I 22:29:12 Operation Successfully Completed! - Duration: 00:01:47 I 22:29:12 Operation Started! I 22:29:12 Source File: -==/\/[bUILD IMAGE]\/\==- I 22:29:12 Source File Sectors: 4,116,864 (MODE1/2048) I 22:29:12 Source File Size: 8,431,337,472 bytes I 22:29:12 Source File Volume Identifier: Verdi-Simon Boccanegra, Domingo I 22:29:12 Source File Application Identifier: IMGBURN V2.4.4.0 - THE ULTIMATE IMAGE BURNER! I 22:29:12 Source File Implementation Identifier: ImgBurn I 22:29:12 Source File File System(s): ISO9660, UDF (1.02) I 22:29:12 Destination Device: [5:0:0] ATAPI iHAS324 B AL1A (W:) (SATA) I 22:29:12 Destination Media Type: DVD+R DL (Disc ID: RITEK-S04-66) (Speeds: 4x, 6x, 8x) I 22:29:12 Destination Media Sectors: 4,173,824 I 22:29:12 Write Mode: DVD I 22:29:12 Write Type: DAO I 22:29:12 Write Speed: 1x I 22:29:12 Link Size: Auto I 22:29:12 Lock Volume: Yes I 22:29:12 Test Mode: No I 22:29:12 OPC: No I 22:29:12 BURN-Proof: Enabled I 22:29:12 Book Type Setting: DVD-ROM I 22:29:12 Advanced Settings - Force HT: No, Online HT: No, OverSpeed: No, SmartBurn: Yes I 22:29:12 Optimal L0 Data Zone Capacity: 2,058,432 I 22:29:12 Optimal L0 Data Zone Method: IFO Cell Boundary I 22:30:07 Set L0 Data Zone Capacity Succeeded! I 22:30:08 Filling Buffer... (40 MB) I 22:30:08 Writing LeadIn... I 22:30:10 Writing Session 1 of 1... (1 Track, LBA: 0 - 4116863) I 22:30:10 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 4116863) I 22:30:10 Writing Layer 0... (LBA: 0 - 2058431) I 22:42:58 Writing Layer 1... (LBA: 2058432 - 4116863) I 22:55:53 Synchronising Cache... I 22:56:00 Closing Track... I 22:56:01 Finalising Disc... I 22:56:34 Operation Successfully Completed! - Duration: 00:27:22 I 22:56:34 Average Write Rate: 5,339 KB/s (3.9x) - Maximum Write Rate: 5,634 KB/s (4.1x) I 22:56:34 Cycling Tray before Verify... W 22:56:41 Waiting for device to become ready... I 22:56:57 Device Ready! I 22:56:57 Operation Started! I 22:56:57 Source Device: [5:0:0] ATAPI iHAS324 B AL1A (W:) (SATA) I 22:56:57 Source Media Type: DVD+R DL (Book Type: DVD-ROM) (Disc ID: RITEK-S04-66) (Speeds: 4x, 6x, 8x) I 22:56:57 Image File: -==/\/[bUILD IMAGE]\/\==- I 22:56:57 Image File Sectors: 4,116,864 (MODE1/2048) I 22:56:57 Image File Size: 8,431,337,472 bytes I 22:56:57 Image File Volume Identifier: Verdi-Simon Boccanegra, Domingo I 22:56:57 Image File Application Identifier: IMGBURN V2.4.4.0 - THE ULTIMATE IMAGE BURNER! I 22:56:57 Image File Implementation Identifier: ImgBurn I 22:56:57 Image File File System(s): ISO9660, UDF (1.02) I 22:56:57 Read Speed (Data/Audio): MAX / MAX I 22:56:57 Verifying Session 1 of 1... (1 Track, LBA: 0 - 4116863) I 22:56:57 Verifying Track 1 of 1... (MODE1/2048, LBA: 0 - 4116863) I 22:56:57 Verifying Layer 0... (LBA: 0 - 2058431) I 23:03:07 Verifying Layer 1... (LBA: 2058432 - 4116863) W 23:03:29 Failed to Read Sector 2058432 - Reason: L-EC Uncorrectable Error W 23:03:29 Sector 2058432 maps to File: \VIDEO_TS\VTS_01_4.VOB W 23:03:34 Failed to Read Sector 2058432 - Reason: L-EC Uncorrectable Error W 23:03:34 Sector 2058432 maps to File: \VIDEO_TS\VTS_01_4.VOB W 23:03:42 Failed to Read Sector 2058433 - Reason: L-EC Uncorrectable Error W 23:03:42 Sector 2058433 maps to File: \VIDEO_TS\VTS_01_4.VOB W 23:03:47 Failed to Read Sector 2058433 - Reason: L-EC Uncorrectable Error W 23:03:47 Sector 2058433 maps to File: \VIDEO_TS\VTS_01_4.VOB W 23:03:56 Failed to Read Sector 2058434 - Reason: L-EC Uncorrectable Error W 23:03:56 Sector 2058434 maps to File: \VIDEO_TS\VTS_01_4.VOB W 23:03:58 Failed to Read Sector 2058434 - Reason: L-EC Uncorrectable Error W 23:03:58 Sector 2058434 maps to File: \VIDEO_TS\VTS_01_4.VOB W 23:04:07 Failed to Read Sector 2058435 - Reason: L-EC Uncorrectable Error W 23:04:07 Sector 2058435 maps to File: \VIDEO_TS\VTS_01_4.VOB W 23:04:09 Failed to Read Sector 2058435 - Reason: L-EC Uncorrectable Error W 23:04:09 Sector 2058435 maps to File: \VIDEO_TS\VTS_01_4.VOB W 23:04:17 Failed to Read Sector 2058436 - Reason: L-EC Uncorrectable Error W 23:04:17 Sector 2058436 maps to File: \VIDEO_TS\VTS_01_4.VOB W 23:04:19 Failed to Read Sector 2058436 - Reason: L-EC Uncorrectable Error W 23:04:19 Sector 2058436 maps to File: \VIDEO_TS\VTS_01_4.VOB W 23:04:30 Failed to Read Sector 2058437 - Reason: L-EC Uncorrectable Error W 23:04:30 Sector 2058437 maps to File: \VIDEO_TS\VTS_01_4.VOB W 23:04:30 Failed to Read Sector 2058437 - Reason: L-EC Uncorrectable Error W 23:04:30 Sector 2058437 maps to File: \VIDEO_TS\VTS_01_4.VOB W 23:04:39 Failed to Read Sector 2058438 - Reason: L-EC Uncorrectable Error W 23:04:39 Sector 2058438 maps to File: \VIDEO_TS\VTS_01_4.VOB W 23:04:39 Failed to Read Sector 2058438 - Reason: L-EC Uncorrectable Error W 23:04:39 Sector 2058438 maps to File: \VIDEO_TS\VTS_01_4.VOB W 23:04:49 Failed to Read Sector 2058439 - Reason: L-EC Uncorrectable Error W 23:04:49 Sector 2058439 maps to File: \VIDEO_TS\VTS_01_4.VOB W 23:04:49 Failed to Read Sector 2058439 - Reason: L-EC Uncorrectable Error W 23:04:49 Sector 2058439 maps to File: \VIDEO_TS\VTS_01_4.VOB W 23:04:58 Failed to Read Sector 2058440 - Reason: L-EC Uncorrectable Error W 23:04:58 Sector 2058440 maps to File: \VIDEO_TS\VTS_01_4.VOB W 23:04:58 Failed to Read Sector 2058440 - Reason: L-EC Uncorrectable Error W 23:04:58 Sector 2058440 maps to File: \VIDEO_TS\VTS_01_4.VOB W 23:05:07 Failed to Read Sector 2058441 - Reason: L-EC Uncorrectable Error W 23:05:07 Sector 2058441 maps to File: \VIDEO_TS\VTS_01_4.VOB W 23:05:07 Failed to Read Sector 2058441 - Reason: L-EC Uncorrectable Error W 23:05:07 Sector 2058441 maps to File: \VIDEO_TS\VTS_01_4.VOB W 23:05:17 Failed to Read Sector 2058442 - Reason: L-EC Uncorrectable Error W 23:05:17 Sector 2058442 maps to File: \VIDEO_TS\VTS_01_4.VOB W 23:05:17 Failed to Read Sector 2058442 - Reason: L-EC Uncorrectable Error W 23:05:17 Sector 2058442 maps to File: \VIDEO_TS\VTS_01_4.VOB W 23:05:26 Failed to Read Sector 2058443 - Reason: L-EC Uncorrectable Error W 23:05:26 Sector 2058443 maps to File: \VIDEO_TS\VTS_01_4.VOB W 23:05:26 Failed to Read Sector 2058443 - Reason: L-EC Uncorrectable Error W 23:05:26 Sector 2058443 maps to File: \VIDEO_TS\VTS_01_4.VOB W 23:05:35 Failed to Read Sector 2058444 - Reason: L-EC Uncorrectable Error W 23:05:35 Sector 2058444 maps to File: \VIDEO_TS\VTS_01_4.VOB W 23:05:35 Failed to Read Sector 2058444 - Reason: L-EC Uncorrectable Error W 23:05:35 Sector 2058444 maps to File: \VIDEO_TS\VTS_01_4.VOB I 23:05:37 Abort Request Acknowledged E 23:05:37 Failed to Verify Sectors! E 23:05:37 Operation Failed! - Duration: 00:08:40 I 23:05:37 Average Verify Rate: 7,932 KB/s (5.7x) - Maximum Verify Rate: 16,561 KB/s (12.0x)
ianymaty Posted March 2, 2012 Posted March 2, 2012 Try with the latest firmware installed on your drive http://www.firmwarehq.com/download_1909-file_AL1B.EXE.html Replace the imgburn.exe from DVDFlick\imgburn folder with the new version from ImgBurn folder. Destination Media Type: DVD+R DL (Disc ID: RITEK-S04-66) (Speeds: 4x, 6x, 8x)Write Speed: 1x Try 6x and 8x since 4x was used when you selected 1x. You can't burn slower than what is available in your current drive/firmware/media combo. Try some decent Verbatim media.
bigjohnno Posted March 2, 2012 Author Posted March 2, 2012 Try with the latest firmware installed on your drive http://www.firmwarehq.com/download_1909-file_AL1B.EXE.html Replace the imgburn.exe from DVDFlick\imgburn folder with the new version from ImgBurn folder. Destination Media Type: DVD+R DL (Disc ID: RITEK-S04-66) (Speeds: 4x, 6x, 8x)Write Speed: 1x Try 6x and 8x since 4x was used when you selected 1x. You can't burn slower than what is available in your current drive/firmware/media combo. Try some decent Verbatim media. Thanks, I have updated Firmware (had looked for that but could not find it recently as the drive is new. I have already tried replacing the ImgBurn in DVDFlick with the most current last week, and that is when the problems started and I started to notice the yellow message in ImgBurn stating" Duplex Secure's SPTD can have a detrimental effect on Drive performance, which is when I started to educate myself about SPTD, found it in my Registry, and wrote to you. I can try again if you think things will be different now. Unfortunately I am disabled, and can only get to one store which sells DL Media, I can try looking to buy some Verbatim online, but am limited very much in getting around these days so shopping around isn't an option anymore I'm afraid. I'll wait to hear from you regarding the change in DVDFlick before I do it again, as I don't want to compound the problem. Thanks for the speedy assistance John
LIGHTNING UK! Posted March 2, 2012 Posted March 2, 2012 It's just occurred to me that the SPTD installer's message about your platform not being supported could be due to you downloading the 32bit version of the installer rather than the 64bit one. That aside, I'm sure your problems are covered by this thread - http://forum.imgburn.com/index.php?showtopic=8000
Recommended Posts