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I/O Error


Maersk

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Hi, i tried to make a security copy of my windows 7 disc and then burn it, but i keep getting the error:

 

"I/O Error!

 

Device [0:0:0] MATSHITA BD-CMB UJ-120 1.00 (E:) (ATA)

 

ScsiStatus: 0x02

Interpretation: Check Condition

 

CDB: 2A 00 00 00 0E 80 00 00 20 00

Interpretation: Write (10) - Sectors: 3712 - 3743

 

Sense Area: F1 00 04 00 00 00 00 0A 00 00 06 31 09 90 00 00 00 00

Interpretation: Unknown (ASC: 0x09, ASCQ: 0x90)"

 

Here are my log:

 

I 19:04:21 ImgBurn Version 2.5.6.0 started!

I 19:04:21 Microsoft Windows 7 Ultimate Edition (6.1, Build 7601 : Service Pack 1)

I 19:04:21 Total Physical Memory: 3.144.952 KB - Available: 2.214.680 KB

I 19:04:21 Initialising SPTI...

I 19:04:21 Searching for SCSI / ATAPI devices...

I 19:04:21 -> Drive 1 - Info: DTSOFT BDROM 1.05 (F:) (Virtual)

I 19:04:21 -> Drive 2 - Info: DTSOFT BDROM 1.05 (G:) (Virtual)

I 19:04:21 -> Drive 3 - Info: DTSOFT BDROM 1.05 (H:) (Virtual)

I 19:04:21 -> Drive 4 - Info: MATSHITA BD-CMB UJ-120 1.00 (E:) (ATA)

I 19:04:21 Found 3 BD-ROMs and 1 BD-ROM/DVD±RW!

I 19:04:46 Operation Started!

I 19:04:46 Source File: D:\Windows 7 Home Premium (64 Bit)\Windows 7 Home Premium (64 Bit).iso

I 19:04:46 Source File Sectors: 1.646.394 (MODE1/2048)

I 19:04:46 Source File Size: 3.371.814.912 bytes

I 19:04:46 Source File Volume Identifier: Windows_7_Home_Premium

I 19:04:46 Source File Volume Set Identifier: c7b38000MS UDFBridge

I 19:04:46 Source File Application Identifier: OSCDIMG 2.55 (01/01/2005 TM)

I 19:04:46 Source File Implementation Identifier: Microsoft CDIMAGE UDF

I 19:04:46 Source File File System(s): ISO9660 (Bootable); UDF (1.50)

I 19:04:46 Destination Device: [0:0:0] MATSHITA BD-CMB UJ-120 1.00 (E:) (ATA)

I 19:04:46 Destination Media Type: DVD+R (Disc ID: RITEK-F16-01)

I 19:04:46 Destination Media Supported Write Speeds: 2,4x; 4x; 6x; 8x

I 19:04:46 Destination Media Sectors: 2.295.104

I 19:04:46 Write Mode: DVD

I 19:04:46 Write Type: DAO

I 19:04:46 Write Speed: 12x

I 19:04:46 DVD+R Reserve Track: No

I 19:04:46 Link Size: Auto

I 19:04:46 Lock Volume: Yes

I 19:04:46 Test Mode: No

I 19:04:46 OPC: No

I 19:04:46 BURN-Proof: Enabled

W 19:04:46 Write Speed Miscompare! - Wanted: 16.620 KB/s (12x), Got: 11.080 KB/s (8x)

W 19:04:46 The drive only supports writing these discs at 2,4x; 4x; 6x; 8x.

I 19:04:47 Filling Buffer... (40 MB)

I 19:04:48 Writing LeadIn...

W 19:04:51 Failed to Write Sectors 3712 - 3743 - Reason: Unknown (ASC: 0x09, ASCQ: 0x90)

W 19:04:51 Retrying (1 of 20)...

W 19:04:51 Retry Failed - Reason: Unable to Recover TOC

W 19:04:51 Retrying (2 of 20)...

W 19:04:51 Retry Failed - Reason: Unable to Recover TOC

W 19:04:51 Retrying (3 of 20)...

W 19:04:51 Retry Failed - Reason: Unable to Recover TOC

W 19:04:51 Retrying (4 of 20)...

W 19:04:51 Retry Failed - Reason: Unable to Recover TOC

W 19:04:51 Retrying (5 of 20)...

W 19:04:51 Retry Failed - Reason: Unable to Recover TOC

W 19:04:51 Retrying (6 of 20)...

W 19:04:51 Retry Failed - Reason: Unable to Recover TOC

W 19:04:51 Retrying (7 of 20)...

W 19:04:51 Retry Failed - Reason: Unable to Recover TOC

W 19:04:51 Retrying (8 of 20)...

W 19:04:51 Retry Failed - Reason: Unable to Recover TOC

W 19:04:51 Retrying (9 of 20)...

W 19:04:51 Retry Failed - Reason: Unable to Recover TOC

W 19:04:51 Retrying (10 of 20)...

W 19:04:51 Retry Failed - Reason: Unable to Recover TOC

W 19:04:51 Retrying (11 of 20)...

W 19:04:51 Retry Failed - Reason: Unable to Recover TOC

W 19:04:51 Retrying (12 of 20)...

W 19:04:52 Retry Failed - Reason: Unable to Recover TOC

W 19:04:52 Retrying (13 of 20)...

W 19:04:52 Retry Failed - Reason: Unable to Recover TOC

W 19:04:52 Retrying (14 of 20)...

W 19:04:52 Retry Failed - Reason: Unable to Recover TOC

W 19:04:52 Retrying (15 of 20)...

W 19:04:52 Retry Failed - Reason: Unable to Recover TOC

W 19:04:52 Retrying (16 of 20)...

W 19:04:52 Retry Failed - Reason: Unable to Recover TOC

W 19:04:52 Retrying (17 of 20)...

W 19:04:52 Retry Failed - Reason: Unable to Recover TOC

W 19:04:52 Retrying (18 of 20)...

W 19:04:52 Retry Failed - Reason: Unable to Recover TOC

W 19:04:52 Retrying (19 of 20)...

W 19:04:52 Retry Failed - Reason: Unable to Recover TOC

W 19:04:52 Retrying (20 of 20)...

W 19:04:52 Retry Failed - Reason: Unable to Recover TOC

E 19:04:54 Failed to Write Sectors 3712 - 3743 - Reason: Unknown (ASC: 0x09, ASCQ: 0x90)

I 19:04:54 Synchronising Cache...

W 19:04:56 User opted to skip the 'Close Track/Session/Disc' functions.

E 19:04:56 Failed to Write Image!

E 19:04:56 Operation Failed! - Duration: 00:00:09

I 19:04:56 Average Write Rate: 0 KB/s (0.0x) - Maximum Write Rate: 0 KB/s (0.0x)

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The initial error - ASC: 0x09, ASCQ: 0x90 isn't documented anywhere, but here are some other errors from the ASC 0x09 series...

 

09 00 TRACK FOLLOWING ERROR

09 01 TRACKING SERVO FAILURE

09 02 FOCUS SERVO FAILURE

09 03 SPINDLE SERVO FAILURE

09 04 HEAD SELECT FAULT

 

It all adds up to your drive not liking the discs you're using.

 

Give it another go at 4x or something. Notice the speed you requested (12x) isn't supported so the drive used 8x instead.

 

If it doesn't work at 4x, get yourself some better discs - Verbatim or Taiyo Yuden (Victor JVC).

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Do you have the logs from the others?

 

Brand names don't mean much (except with Verbatim and Taiyo Yuden), they could all be using rubbish MID codes/dyes like the 'RITEK-F16-01' shown there.

 

That said, if the drive is failing with everything you throw at it, it's probably dirty (clean it with a cleaning disc) or faulty.

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  • 2 weeks later...

Well you said you had burnt various discs from both formats (+ and -) and so far I've just seen logs from you trying to burn 'RITEK-F16-01' discs.

 

As I said in post #4, if the drive is failing with everything you throw at it, it's probably dirty (clean it with a cleaning disc) or faulty.

 

The problem is not with what you're burning file wise, it's with what you're burning to - or at least some combination of your drive/firmware/media.

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I bought a disc cleaner disc and i can now write on normal cd's but still not on dvd.

Havent submitted other logs with other discs since the error code is the exact same, so i dont see any point in doing so.

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That's fine but you should at least have told me that!

 

All I knew before your last post was that I'd asked for the other logs and you provided a log of you burning the same sort of disc in Nero - not at all what I wanted.

 

At this point I'd just give up with that drive and get yourself another one.

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