kxkvi Posted May 27, 2012 Share Posted May 27, 2012 Hi guys. Last night, I ran into a really strange issue in the course of using ImgBurn to write a file archive project to some DVDs. I don't think this is really an ImgBurn issue or bug, yet I seek to understand what is going on. I have been using Verbatim DVDs for a long time. Generally, they turn out to be Ritek products, and I've had great success with them Last night, I attempted to burn a set of files to DVD+R. I wanted 2 copies, so I selected that option in ImgBurn. The project consists of 858 files, and totals just under 4.4 GB. In this case, ImgBurn reported that there would be about 5 MB of unused space on the DVD, so I was just sneaking in under the wire. I only had one Verbatim (Ritek) disk left, so I had to open a new Verbatim spindle of 100. The first DVD, the Ritek, burned and verfied just fine, and no issues were observed. At that point, ImgBurn prompted me to insert the 2nd DVD. When I tried to burn the second DVD, the burn process seemed to run just fine. However, when it came time to verify, ImgBurn couldn't read the disk. I thought it was just a fluke, and started the process again with another DVD. The results were the same. Imgburn could not read the disk after burning it. After much frustration and trial-and-error, I finally found out that if I reduced the total size of the project by about 20 MB, this issue no longer occurred, and the disk verified just fine. This is repeatable. Come to find out, the new Verbatim DVDs are not Riteks. Instead they are made by Mitsubishi Chemical Company. I have no past experience with their products. After all of this fiddling around and coaster-burning, I'm left wondering what exactly is occurring here, and would like to hear from someone more experienced with these types of issues. Why would a change in disk manufacturer cause this type of symptom? My burner is a Lite-On. The DVDs are 16x, but I usually burn at 8x or 4x to get a solid burn. I'm using ImgBurn 2.5.7.0 under Windows XP. Does this behavior sound familiar to anyone? Kind regards, Thomas Eifert Wisconsin, USA Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted May 27, 2012 Share Posted May 27, 2012 Verbatim don't normally use anything other than Mitsubishi dyes on their discs. If you've ended up with Ritek dye then you probably have fakes or some 'value' ones. The Mitsubishi dye is the one to go for. If you read the pink box up the top you'll see that we want you to post a log (showing the problem) It tells us everything (for the most part) we need to know and it saves you writing loads of stuff. Link to comment Share on other sites More sharing options...
kxkvi Posted May 27, 2012 Author Share Posted May 27, 2012 If you've ended up with Ritek dye then you probably have fakes or some 'value' ones. I believe I got them from Newegg. They were not in the normal "retail" packaging. Still, they've served me well.. never a single coaster. If you read the pink box up the top you'll see that we want you to post a log (showing the problem). Fair enough. When I get home this evening, I'll see if the log exists. If not, I'll burn another coaster to produce one, and will post it here. Regards, Thomas Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted May 27, 2012 Share Posted May 27, 2012 The program saves the log automatically. Maybe this will help... http://forum.imgburn.com/index.php?showtopic=14632 Link to comment Share on other sites More sharing options...
kxkvi Posted May 27, 2012 Author Share Posted May 27, 2012 The program saves the log automatically. Hi lightning. Yes, I know where the log is.. I've seen it before. I wasn't sure if I'd disabled that function, so I had to check. I've attached the rather lengthy log as a file. As you will see, the burn with the Ritek went fine. After ImgBurn started the verify operation on the Mitsubishi disk, the log window just hung at "waiting for device to become ready". The burner entered an endless seek cycle, during which I could hear mechanical activity at regular intervals from within the drive. After about two minutes of that activity, I hit the Abort button. The same scenario applies to subsequent burn/verify attempts with the Mitsubishi disks. See what you make of it. Regards, Thomas Imgburn.log Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted May 27, 2012 Share Posted May 27, 2012 There's a newer firmware available that you might like to try. http://www.firmwarehq.com/Lite-On/SHW-160P6S/files.html After that, it's probably just a case of trying to clean the drive with a cleaning disc - it is getting on a bit now and really shouldn't be having problems with 'MCC-004-00' media. That said, if you don't already have a cleaning disc, don't bother buying one. You can pretty much buy new drives for the same cost! (Depending in where you shop for said items) Link to comment Share on other sites More sharing options...
kxkvi Posted May 28, 2012 Author Share Posted May 28, 2012 Thanks. I did the firmware update. Interestingly, it didn't seem to be available from Lite-On's web site. I did some further testing. As of now, I have 3 usable burns and 4 Mitsubishi coasters. For what it's worth, I ran Nero's CD/DVD Speed quality test on the usable burns. I ran it from both of the DVD drives in my system, and they both report roughly the same number of errors occurring in the same places on the disks. None of them got a very good score. I don't know what's happening at Verbatim, but the news never seems to be very good. I just had to return two of three Verbatim USB flash drives that I ordered through Newegg. One was unusable right out of the package, and the other failed within a week. Thanks for the help. Regards, Thomas Link to comment Share on other sites More sharing options...
kxkvi Posted June 2, 2012 Author Share Posted June 2, 2012 Just a follow-up post to the above. I've been seeing about a 75% success rate with the Mitsubishi DVDs. For whatever reasons, my Lite-On burners really like the Ritek media, and I've had such great success with them that I'm tempted to order some more. On the flip side, the Lite-Ons don't like Mitsubishi, nor do they seem to like Moser-Baer India. I guess the best advice is to stick with what works best. I'm hoping that the Riteks will hold their data over a span of at least a few years. Enjoy the day. Thomas Link to comment Share on other sites More sharing options...
kxkvi Posted June 12, 2012 Author Share Posted June 12, 2012 I purchased two of these online today. I don't know much about them, but they were cheap, and I've pretty much had it with the Lite-On products. I have three of their drives sitting in a pile, and they all had the same failure mode; failure to eject due to stretched tray ejection drive belts. I looked the new burner up on the Samsung web site. One of the recommended media is Mitsubishi. The drives will probably arrive on Thursday. I'll burn some more of the Mitsubishis with them and report back with the results. Regards, Thomas SAMSUNG 22X DVD Burner SATA Model SH-222BB/BEBE - OEM Type: DVD Burner DVD+R: 22X DVD-R: 22X CD-R: 48X Model #: SH-222BB/BEBE Item #: N82E16827151244 Return Policy: Standard Return Policy Now: $13.99 Free Shipping Link to comment Share on other sites More sharing options...
Cynthia Posted June 12, 2012 Share Posted June 12, 2012 I looked the new burner up on the Samsung web site. One of the recommended media is Mitsubishi. Verbatim Americas, LLC is a US company that markets storage media and flash memory products. It is a subsidiary of Mitsubishi Chemical Holdings Corporation of Japan and is based in Charlotte, North Carolina. Go with the ones that have the AZO labelled on the packages. Others can be "cheap" ones. (Not the genuine Verbatim dye). Link to comment Share on other sites More sharing options...
kxkvi Posted June 12, 2012 Author Share Posted June 12, 2012 Go with the ones that have the AZO labelled on the packages. Others can be "cheap" ones. (Not the genuine Verbatim dye). Hi Cynthia. Thanks for the tip. I'll remember to do that whenever I purchase them in person. Generally, I order them online, so there's no way for me to inspect the package. However, going forward, I will look for a reference to this in the item's description. Regards, Thomas Link to comment Share on other sites More sharing options...
kxkvi Posted June 14, 2012 Author Share Posted June 14, 2012 SAMSUNG 22X DVD Burner SATA Model SH-222BB/BEBE - OEM Type: DVD Burner DVD+R: 22X DVD-R: 22X CD-R: 48X Model #: SH-222BB/BEBE Item #: N82E16827151244 Return Policy: Standard Return Policy Now: $13.99 Free Shipping The drives arrived a day early! I installed one in my primary machine immediately. I managed to produce four successful burns in a row with the Verbatim (Mitsubishi) DVD+R media. I hope this isn't beginners luck, because I'm starting to become more hopeful. I'll say this for the new drive; it certainly is quiet. That old Lite-On sounded like a freight train roaring down the high sierras. I'll post back if anything changes. Thanks for all of the help. Regards, Thomas Link to comment Share on other sites More sharing options...
kxkvi Posted June 17, 2012 Author Share Posted June 17, 2012 The Samsungs are working out great! Not a single coaster yet. Glad I made the jump from Lite-On. Since you-know-who had another special this weekend, I ordered a couple of these drives as well. I just can't resist a decent price plus free shipping to boot. I'll let you know how they work out. Sony Optiarc 24X DVD Burner, Bulk Package Black SATA Model AD-7280S-0B - OEM Type: DVD Burner DVD+R: 24X DVD-R: 24X CD-R: 48X Model #: AD-7280S-0B Item #: N82E16827118067 Return Policy: Standard Return Policy Now: $17.99 Free Shipping Link to comment Share on other sites More sharing options...
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