IMGBurn won't see Dual Layer DVDs

[paulsbkk]

I have been unable to burn a dual layer DVD for a while constantly getting "power calibration errors'. The IMGBURN help section suggested using 4x DVDs instead of 8x and re-flashing the drive firmware. I only use Verbatims. Where I shop I found no 4x discs of any brand (all 8x). So I tried re-flashing the drive software and now I have a bigger problem. After re-flashing the drive I lost Dual Layer DVD read support.

 

IMGburn does not 'see' any dual layer DVD but has no problem with any other disc type (see outputs, below). Single layer DVDs, BDs work fine. Only nonblank Dual Layer DVDs are a problem.Dual layers won't read in Explorere either (please issert a disk ... ).

 

Cananyone please help me get this problem fixed?

 

________________________________________________

If I set IMGBurn to read mode and insert a single layer DVD ...

 

MATSHITA BD-RE UJ235A 1.11 (ATAPI)
Current Profile: DVD+R

Disc Information:
Status: Complete
State of Last Session: Complete
Erasable: No
Sessions: 1
Sectors: 2,243,712
Size: 4,595,122,176 bytes
Time: 498:38:12 (MM:SS:FF)
Supported Read Speeds: 2.5x, 4x, 6x, 8x
Current Read Speed: 1.7x - 4x

File System Information:
Sectors: 2,243,712
Size: 4,595,122,176 bytes
Time: 498:38:12 (MM:SS:FF)

TOC Information:
Session 1... (LBA: 0)
-> Track 01 (Mode 1, LBA: 0 - 2243711)
-> LeadOut (LBA: 2243712)

Track Information:
Session 1...
-> Track 01 (LTSA: 0, LTS: 2243712, LRA: 0)

Disc Control Blocks Information:
MATSHITA 235A

Physical Format Information (ADIP):
Disc ID: MCC-004-00
Book Type: DVD+R
Part Version: 1
Disc Size: 120mm
Maximum Read Rate: Not Specified
Number of Layers: 1
Track Path: Parallel Track Path (PTP)
Linear Density: 0.267 um/bit
Track Density: 0.74 um/track
First Physical Sector of Data Area: 196,608
Last Physical Sector of Data Area: 2,491,711
Last Physical Sector in Layer 0: 0

Physical Format Information (Last Recorded):
Disc ID: MCC-004-00
Book Type: DVD-ROM
Part Version: 1
Disc Size: 120mm
Maximum Read Rate: Not Specified
Number of Layers: 1
Track Path: Parallel Track Path (PTP)
Linear Density: 0.267 um/bit
Track Density: 0.74 um/track
First Physical Sector of Data Area: 196,608
Last Physical Sector of Data Area: 2,440,319
Last Physical Sector in Layer 0: 0

__________________________________________________

BUT IF ANY (nonblank) DUAL LAYER DVD is inserted ...

 

Cannot Read Media - Incompatible format.

 

________________________________________________

I can insert a blank Dual Layer DVD ...

 

MATSHITA BD-RE UJ235A 1.11 (ATAPI)
Current Profile: DVD+R DL

Disc Information:
Status: Empty
State of Last Session: Empty
Erasable: No
Free Sectors: 4,173,824
Free Space: 8,547,991,552 bytes
Free Time: 927:32:74 (MM:SS:FF)
Next Writable Address: 0
Supported Read Speeds: 2.5x, 4x, 6x
Current Read Speed: 1.7x - 4x, 4x - 1.7x

Physical Format Information (ADIP - L0):
Disc ID: MKM-003-00
Book Type: DVD+R DL
Part Version: 1
Disc Size: 120mm
Maximum Read Rate: Not Specified
Number of Layers: 2
Track Path: Opposite Track Path (OTP)
Linear Density: 0.293 um/bit
Track Density: 0.74 um/track
First Physical Sector of Data Area: 196,608
Last Physical Sector of Data Area: 16,580,607
Last Physical Sector in Layer 0: 2,283,519

Physical Format Information (ADIP - L1):
Disc ID: MKM-003-00
Book Type: DVD+R DL
Part Version: 1
Disc Size: 120mm
Maximum Read Rate: Not Specified
Number of Layers: 2
Track Path: Opposite Track Path (OTP)
Linear Density: 0.293 um/bit
Track Density: 0.74 um/track
First Physical Sector of Data Area: 196,608
Last Physical Sector of Data Area: 16,580,607
Last Physical Sector in Layer 0: 2,283,519

Physical Format Information (Last Recorded - L0):
Disc ID: MKM-003-00
Book Type: DVD+R DL
Part Version: 1
Disc Size: 120mm
Maximum Read Rate: Not Specified
Number of Layers: 2
Track Path: Opposite Track Path (OTP)
Linear Density: 0.293 um/bit
Track Density: 0.74 um/track
First Physical Sector of Data Area: 196,608
Last Physical Sector of Data Area: 16,580,607
Last Physical Sector in Layer 0: 2,283,519

Physical Format Information (Last Recorded - L1):
Disc ID: MKM-003-00
Book Type: DVD+R DL
Part Version: 1
Disc Size: 120mm
Maximum Read Rate: Not Specified
Number of Layers: 2
Track Path: Opposite Track Path (OTP)
Linear Density: 0.293 um/bit
Track Density: 0.74 um/track
First Physical Sector of Data Area: 196,608
Last Physical Sector of Data Area: 16,580,607
Last Physical Sector in Layer 0: 2,283,519

 

(But if I try to now burn to the Dual Layer DVD I get the same  as I was getting before I strated re-flashing the drive, during which apparently I caused the 'cannot see dual layer DVDs' problem.)

__________________________________________

 

 

 

 

 

 

[LIGHTNING UK!]

This is nothing to do with ImgBurn. Your drive is having a problem with non-blank DL discs and just reporting the error you see there - "Cannot Read Media - Incompatible format.".

[paulsbkk]

OK, I gotta agree with that. It's not IMGBurn. But since IMGBurn is the only thing giving me useful clues to the problem, I'm hoping someone here can propose solutions. 

 

I've tried a few registry hacks found google search, etc. No help yet.

 

I suspect maybe I went too far in device manager removing/reinstall. It was working well except for the power calib errors before that.

[LIGHTNING UK!]

It's purely a drive thing...as in, internal to the drive.

 

Try cleaning it with a cleaning disc.

 

Do original double layer discs work ok? i.e. a movie DVD

 

You may have to replace the drive.

[paulsbkk]

It's purely a drive thing...as in, internal to the drive.

 

Try cleaning it with a cleaning disc.

 

Do original double layer discs work ok? i.e. a movie DVD

 

You may have to replace the drive.

 

Thanks for asking that question. In case it's a clue: my one and only retail DVD9 (DL) disc I happen to have with me IS READABLE.

 

(The rest of my retails are in a box in a basement halfway 'round the world as backups are on a drive in ISO format (my Oppo will never get it's firmware updated again) or on verbatims.)

 

So that's hope.

 

I finally remembered that Dell Quikset fixes the drive eject button doesn't work problem. It didn't fix the DL read problem.

 

I'm contemplating cleaning the drive. Is it a good idea to put a drive cleaning disk into a slimline? Should I spray the inside with spray duster?

 

I'll also try resetting the drive region (never done before) to see if something kicks in. 

 

Other ideas???  :-)))))

[spinningwheel]

 

Is it a good idea to put a drive cleaning disk into a slimline? Should I spray the inside with spray duster?

 

 

Yes...No.

 

If cleaning doesn't work, replace the drive.

[paulsbkk]

OK.

 

No one in this land of no Amazon knew much about CD cleaner disks but I found one. The drive is now seeing all discs. But it reads DVD-DL and more and others like shit. It IS toasted.