I/O Device Error and Cannot Format Medium

[FuturePrimitive]

I'm working on backup archives for my physical Sega CD collection. Burned an absolutely perfect disc on my first try. I'm using Verbatim DataLifePlus Azo CD-Rs. This was before I installed new Windows 8 updates and made CUE files default to ImgBurn.

 

 

I 17:49:19 ImgBurn Version 2.5.7.0 started!

I 17:49:19 Microsoft Windows 8 Unknown x64 Edition (0x00000065) (6.2, Build 9200)

I 17:49:19 Total Physical Memory: 6,180,524 KB  -  Available: 4,789,480 KB

I 17:49:19 Initialising SPTI...

I 17:49:19 Searching for SCSI / ATAPI devices...

I 17:49:20 -> Drive 1 - Info: TSSTcorp CDDVDW SN-208BB SC01 (D:) (SATA)

I 17:49:20 -> Drive 2 - Info: DTSOFT BDROM 1.05 (E:) (Virtual)

I 17:49:20 Found 1 DVD±RW/RAM and 1 BD-ROM!

I 17:51:26 Operation Started!

I 17:51:26 Source File: C:\Users\Brandon\Desktop\Kega Fusion Genesis\Fusion364\Fusion364\Popful Mail BIN CUE\Popful Mail (U).cue

I 17:51:26 Source File Sectors: 218,500 (MODE1/2352)

I 17:51:26 Source File Size: 513,912,000 bytes

I 17:51:26 Source File Volume Identifier: POPFUL_MAIL

I 17:51:26 Source File Application Identifier: POPFUL_MAIL

I 17:51:26 Source File File System(s): ISO9660

I 17:51:26 Destination Device: [0:0:0] TSSTcorp CDDVDW SN-208BB SC01 (D:) (SATA)

I 17:51:26 Destination Media Type: CD-R (Disc ID: 97m34s23f, Mitsubishi Chemical Corp.)

I 17:51:26 Destination Media Supported Write Speeds: 10x, 16x, 20x, 24x

I 17:51:26 Destination Media Sectors: 359,846

I 17:51:26 Write Mode: CD

I 17:51:26 Write Type: SAO

I 17:51:26 Write Speed: 10x

I 17:51:26 Lock Volume: Yes

I 17:51:26 Test Mode: No

I 17:51:26 OPC: No

I 17:51:26 BURN-Proof: Enabled

I 17:51:26 Write Speed Successfully Set! - Effective: 1,764 KB/s (10x)

I 17:51:26 Filling Buffer... (80 MB)

I 17:51:27 Writing LeadIn...

I 17:51:53 Writing Session 1 of 1... (4 Tracks, LBA: 0 - 218499)

I 17:51:53 Writing Track 1 of 4... (MODE1/2352, LBA: 0 - 179051)

I 17:55:50 Writing Track 2 of 4... (AUDIO/2352, LBA: 179052 - 189731)

I 17:56:04 Writing Track 3 of 4... (AUDIO/2352, LBA: 189732 - 200653)

I 17:56:19 Writing Track 4 of 4... (AUDIO/2352, LBA: 200654 - 218499)

I 17:56:43 Synchronising Cache...

I 17:56:56 Exporting Graph Data...

I 17:56:56 Graph Data File: C:\Users\Brandon\AppData\Roaming\ImgBurn\Graph Data Files\TSSTcorp_CDDVDW_SN-208BB_SC01_THURSDAY-MAY-16-2013_5-51_PM_97m34s23f_10x.ibg

I 17:56:56 Export Successfully Completed!

I 17:56:56 Operation Successfully Completed! - Duration: 00:05:30

I 17:56:56 Average Write Rate: 1,736 KB/s (10.1x) - Maximum Write Rate: 1,760 KB/s (10.2x)

I 17:56:56 Cycling Tray before Verify...

I 17:57:21 Device Ready!

I 17:57:24 Operation Started!

I 17:57:24 Source Device: [0:0:0] TSSTcorp CDDVDW SN-208BB SC01 (D:) (SATA)

I 17:57:24 Source Media Type: CD-R (Disc ID: 97m34s23f, Mitsubishi Chemical Corp.)

I 17:57:24 Source Media Supported Read Speeds: 10x, 16x

I 17:57:25 Source Media Supported Write Speeds: 10x, 16x, 20x, 24x

I 17:57:25 Image File: C:\Users\Brandon\Desktop\Kega Fusion Genesis\Fusion364\Fusion364\Popful Mail BIN CUE\Popful Mail (U).cue

I 17:57:25 Image File Sectors: 218,500 (MODE1/2352)

I 17:57:25 Image File Size: 513,912,000 bytes

I 17:57:25 Image File Volume Identifier: POPFUL_MAIL

I 17:57:25 Image File Application Identifier: POPFUL_MAIL

I 17:57:25 Image File File System(s): ISO9660

I 17:57:25 Read Speed (Data/Audio): MAX / MAX

I 17:57:47 Verifying Session 1 of 1... (4 Tracks, LBA: 0 - 218499)

I 17:57:47 Verifying Track 1 of 4... (MODE1/2352, LBA: 0 - 179051)

I 18:10:23 Verifying Track 2 of 4... (AUDIO/2352, LBA: 179052 - 189731)

I 18:10:59 Verifying Track 3 of 4... (AUDIO/2352, LBA: 189732 - 200653)

I 18:11:33 Verifying Track 4 of 4... (AUDIO/2352, LBA: 200654 - 218499)

I 18:12:30 Exporting Graph Data...

I 18:12:30 Graph Data File: C:\Users\Brandon\AppData\Roaming\ImgBurn\Graph Data Files\TSSTcorp_CDDVDW_SN-208BB_SC01_THURSDAY-MAY-16-2013_5-51_PM_97m34s23f_10x.ibg

I 18:12:30 Export Successfully Completed!

I 18:12:30 Operation Successfully Completed! - Duration: 00:15:04

I 18:12:30 Average Verify Rate: 569 KB/s (3.8x) - Maximum Verify Rate: 770 KB/s (5.1x)

I 18:13:22 Close Request Acknowledged

I 18:13:22 Closing Down...

I 18:13:22 Shutting down SPTI...

I 18:13:22 ImgBurn closed!

 

After Windows 8 updates and making CUE files default to ImgBurn, now I make nothing, but coasters! What's going wrong here?? I'd really like to be pointed in the right direction here! Please tell me what I can do to improve results. Thanks.

 

I 22:45:46 ImgBurn Version 2.5.7.0 started!

I 22:45:46 Microsoft Windows 8 Unknown x64 Edition (0x00000065) (6.2, Build 9200)

I 22:45:46 Total Physical Memory: 6,180,524 KB  -  Available: 5,091,380 KB

I 22:45:46 Initialising SPTI...

I 22:45:46 Searching for SCSI / ATAPI devices...

I 22:45:47 -> Drive 1 - Info: TSSTcorp CDDVDW SN-208BB SC01 (D:) (SATA)

I 22:45:47 -> Drive 2 - Info: DTSOFT BDROM 1.05 (E:) (Virtual)

I 22:45:47 Found 1 DVD±RW/RAM and 1 BD-ROM!

I 22:47:39 Operation Started!

I 22:47:39 Source File: C:\Users\Brandon\Desktop\Kega Fusion Genesis\Fusion364\Fusion364\Keio Flying Squadron BIN CUE\Keio Flying Squadron (U)\Keio Flying Squadron (U).cue

I 22:47:39 Source File Sectors: 237,207 (MODE1/2352)

I 22:47:39 Source File Size: 557,910,864 bytes

I 22:47:39 Source File Volume Identifier: KEIO

I 22:47:39 Source File Volume Set Identifier: KEIO

I 22:47:39 Source File Application Identifier: VICTOR ENTERTAINMENT, INC.

I 22:47:39 Source File File System(s): ISO9660

I 22:47:39 Destination Device: [0:0:0] TSSTcorp CDDVDW SN-208BB SC01 (D:) (SATA)

I 22:47:39 Destination Media Type: CD-R (Disc ID: 97m34s23f, Mitsubishi Chemical Corp.)

I 22:47:39 Destination Media Supported Write Speeds: 10x, 16x, 20x, 24x

I 22:47:39 Destination Media Sectors: 359,846

I 22:47:39 Write Mode: CD

I 22:47:39 Write Type: SAO

I 22:47:39 Write Speed: 10x

I 22:47:39 Lock Volume: Yes

I 22:47:39 Test Mode: No

I 22:47:39 OPC: No

I 22:47:39 BURN-Proof: Enabled

I 22:47:39 Write Speed Successfully Set! - Effective: 1,764 KB/s (10x)

I 22:47:40 Filling Buffer... (80 MB)

I 22:47:40 Writing LeadIn...

I 22:48:06 Writing Session 1 of 1... (26 Tracks, LBA: 0 - 237206)

I 22:48:06 Writing Track 1 of 26... (MODE1/2352, LBA: 0 - 33100)

W 22:48:12 Failed to Write Sectors 5346 - 5372 - Reason: The request could not be performed because of an I/O device error.

W 22:48:12 Retrying (1 of 20)...

W 22:48:13 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium

W 22:48:13 Retrying (2 of 20)...

W 22:48:13 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium

W 22:48:13 Retrying (3 of 20)...

W 22:48:13 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium

W 22:48:13 Retrying (4 of 20)...

W 22:48:13 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium

W 22:48:13 Retrying (5 of 20)...

W 22:48:13 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium

W 22:48:13 Retrying (6 of 20)...

W 22:48:13 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium

W 22:48:13 Retrying (7 of 20)...

W 22:48:13 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium

W 22:48:13 Retrying (8 of 20)...

W 22:48:13 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium

W 22:48:13 Retrying (9 of 20)...

W 22:48:13 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium

W 22:48:13 Retrying (10 of 20)...

W 22:48:13 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium

W 22:48:13 Retrying (11 of 20)...

W 22:48:13 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium

W 22:48:13 Retrying (12 of 20)...

W 22:48:13 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium

W 22:48:13 Retrying (13 of 20)...

W 22:48:13 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium

W 22:48:13 Retrying (14 of 20)...

W 22:48:13 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium

W 22:48:13 Retrying (15 of 20)...

W 22:48:13 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium

W 22:48:13 Retrying (16 of 20)...

W 22:48:13 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium

W 22:48:13 Retrying (17 of 20)...

W 22:48:13 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium

W 22:48:13 Retrying (18 of 20)...

W 22:48:13 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium

W 22:48:13 Retrying (19 of 20)...

W 22:48:13 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium

W 22:48:13 Retrying (20 of 20)...

W 22:48:13 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium

W 22:48:21 Retrying (21)...

W 22:48:21 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium

W 22:48:22 Retrying (22)...

W 22:48:22 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium

W 22:48:23 Retrying (23)...

W 22:48:23 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium

W 22:48:26 Retrying (24)...

W 22:48:27 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium

E 22:48:27 Failed to Write Sectors 5346 - 5372 - Reason: The request could not be performed because of an I/O device error.

I 22:48:28 Synchronising Cache...

W 22:48:30 User opted to skip the 'Close Track/Session/Disc' functions.

E 22:48:30 Failed to Write Image!

I 22:48:30 Exporting Graph Data...

I 22:48:30 Graph Data File: C:\Users\Brandon\AppData\Roaming\ImgBurn\Graph Data Files\TSSTcorp_CDDVDW_SN-208BB_SC01_THURSDAY-MAY-16-2013_10-47_PM_97m34s23f_10x.ibg

I 22:48:30 Export Successfully Completed!

E 22:48:30 Operation Failed! - Duration: 00:00:50

I 22:48:30 Average Write Rate: 584 KB/s (3.4x) - Maximum Write Rate: 1,739 KB/s (10.1x)

I 22:48:58 Close Request Acknowledged

I 22:48:58 Closing Down...

I 22:48:58 Shutting down SPTI...

I 22:48:58 ImgBurn closed!

[LIGHTNING UK!]

You're getting a windows error there and not one from the drive itself. Maybe it's due to an updated motherboard chipset or controller driver that's been installed?

 

Right click the drive selection box, click 'family tree', close the prompt and then copy + paste everything from the log window please.

[FuturePrimitive]

I think this is what you wanted...

 

 

I 00:48:21 -> Drive 1 - Info: TSSTcorp CDDVDW SN-208BB SC01 (D:) (SATA)

I 00:48:21 -> Drive 2 - Info: DTSOFT BDROM 1.05 (E:) (Virtual)

I 00:48:21 Found 1 DVD±RW/RAM and 1 BD-ROM!

I 00:48:29 Device: [0:0:0] TSSTcorp CDDVDW SN-208BB SC01 (D:) (SATA)

I 00:48:29 Family Tree:

I 00:48:29 -> ACPI x64-based PC

I 00:48:29 -> Microsoft ACPI-Compliant System

I 00:48:29 -> PCI Express Root Complex

I 00:48:29 -> Intel® 7 Series Chipset Family SATA AHCI Controller (VEN_8086&DEV_1E03 - Intel - iaStorA - v11.6.0.1030)

I 00:48:29 -> CD-ROM Drive (TSSTcorp CDDVDW SN-208BB) (Bus Number 4, Target Id 0, LUN 0)

[LIGHTNING UK!]

Try the newer IRST driver.

 

https://downloadcenter.intel.com/Detail_Desc.aspx?ProductID=2101&DwnldID=22787&lang=eng&iid=dc_rss

 

Failng that, see if you can roll back to a previous version.

[FuturePrimitive]

Try the newer IRST driver.

 

https://downloadcenter.intel.com/Detail_Desc.aspx?ProductID=2101&DwnldID=22787&lang=eng&iid=dc_rss

 

Failng that, see if you can roll back to a previous version.

This driver made my disc drive stop working. I was forced to uninstall it.

[LIGHTNING UK!]

There's a 12.5 out there too.

[FuturePrimitive]

Do you have any other ideas of what could be wrong? I installed a number of updates just the other day.

[LIGHTNING UK!]

Without seeing if the error you're getting is bogus or masking a real error from the drive, I can't say.

 

Did you try the 12.5 driver? You can get 12.5, 11.7, 11.6, 11.2 etc. via these search results - https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&keyword=%22rapid%22&sort=Date&sortDir=descending

 

You could try at the other supported write speeds and also with Taiyo Yuden CDs (they're better).

 

It might even be worth trying to burn one with 'Test Mode' enabled and see if your machine still errors out when you do that.

[FuturePrimitive]

I tried at 16X. Still the same.

 

I could try the Taiyo Yuden JVC discs. However, I doubt there's anything wrong with Verbatim Azo discs from Mitsubishi. I haven't heard of anyone else having issues with them.

 

What would the test mode do in this case?

[LIGHTNING UK!]

It stops the drive from writing to the disc (turns the laser off or whatever), so it's more of a system test.

 

If you still get errors with Test Mode enabled, chances are it's the drivers or something similar.

 

If you don't, your drive is just complaining about the media you're using.

[FuturePrimitive]

After installing that Intel 12.6 driver, my disc drive is unresponsive. Won't even read discs. Disc drive won't show up in device manager.

[FuturePrimitive]

Looks like my drive is pining for the fjords. We'll see if it can be repaired. Maybe the drive for this laptop is too cheaply made to burn consistently.