denilugito Posted August 26, 2013 Share Posted August 26, 2013 Dear ImgBurn Support Team, I was trying to extract iso from a xbox360 game disc. The progress went fine up until 98% when it suddenly stops and keeps retrying and finally gives me an error messages: I 10:39:09 ImgBurn Version 2.5.7.0 started! I 10:39:09 Microsoft Windows 7 Enterprise x64 Edition (6.1, Build 7601 : Service Pack 1) I 10:39:09 Total Physical Memory: 3,987,300 KB - Available: 596,840 KB I 10:39:09 Initialising SPTI... I 10:39:09 Searching for SCSI / ATAPI devices... I 10:39:09 -> Drive 1 - Info: DTSOFT BDROM 1.05 (F:) (Virtual) I 10:39:10 -> Drive 2 - Info: PLDS DVD-ROM DS-8D3SH HD11 (D:) (ATAPI) I 10:39:15 -> Drive 3 - Info: TSSTcorp CDDVDW SE-S084C TU00 (E:) (USB) I 10:39:15 Found 1 DVD-ROM, 1 DVD±RW/RAM and 1 BD-ROM! I 10:39:36 Searching for SCSI / ATAPI devices... I 10:39:36 -> Drive 1 - Info: DTSOFT BDROM 1.05 (F:) (Virtual) I 10:39:36 -> Drive 2 - Info: PLDS DVD-ROM DS-8D3SH HD11 (D:) (ATAPI) I 10:39:36 -> Drive 3 - Info: TSSTcorp CDDVDW SE-S084C TU00 (E:) (USB) I 10:39:36 Found 1 DVD-ROM, 1 DVD±RW/RAM and 1 BD-ROM! I 10:41:34 Operation Started! I 10:41:34 Source Device: [0:0:0] TSSTcorp CDDVDW SE-S084C TU00 (E:) (USB) I 10:41:34 Source Media Type: DVD+R DL (Book Type: DVD-ROM) (Disc ID: RICOHJPN-D01-67) I 10:41:34 Source Media Supported Write Speeds: 3x, 4x I 10:41:34 Source Media Sectors: 4,173,824 (Track Path: OTP - L0: 2,086,912 - L1: 2,086,912) I 10:41:34 Source Media Size: 8,547,991,552 bytes I 10:41:34 Source Media Volume Identifier: DVD_ROM I 10:41:34 Source Media Volume Set Identifier: ef764000MS UDFBridge I 10:41:34 Source Media Application Identifier: CDIMAGE 2.45 (12/06/2000 TM) I 10:41:34 Source Media Implementation Identifier: Microsoft CDIMAGE UDF I 10:41:34 Source Media File System(s): ISO9660, UDF (1.50) I 10:41:34 Read Speed (Data/Audio): 16x / 8x I 10:41:34 Destination File: C:\Games\Xbox360 Games\ISO\Saints_Row_IV.iso I 10:41:34 Destination Free Space: 34,974,404,608 Bytes (34,154,692.00 KB) (33,354.19 MB) (32.57 GB) I 10:41:34 Destination File System: NTFS I 10:41:34 File Splitting: Auto I 10:41:40 Reading Session 1 of 1... (1 Track, LBA: 0 - 4173823) I 10:41:40 Reading Track 1 of 1... (MODE1/2048, LBA: 0 - 4173823) I 10:41:40 Reading Layer 0... (LBA: 0 - 2086911) I 10:50:28 Reading Layer 1... (LBA: 2086912 - 4173823) W 10:58:58 Failed to Read Sectors 4108928 - 4108959 - Reason: Timeout on Logical Unit W 10:59:09 Failed to Read Sector 4108946 - Reason: Timeout on Logical Unit W 10:59:09 Retrying (1 of 20)... W 10:59:18 Retry Failed - Reason: Timeout on Logical Unit W 10:59:18 Retrying (2 of 20)... W 10:59:27 Retry Failed - Reason: Timeout on Logical Unit W 10:59:27 Retrying (3 of 20)... W 10:59:36 Retry Failed - Reason: Timeout on Logical Unit W 10:59:36 Retrying (4 of 20)... W 10:59:46 Retry Failed - Reason: Timeout on Logical Unit W 10:59:46 Retrying (5 of 20)... W 10:59:54 Retry Failed - Reason: Timeout on Logical Unit W 10:59:54 Retrying (6 of 20)... W 11:00:04 Retry Failed - Reason: Timeout on Logical Unit W 11:00:04 Retrying (7 of 20)... W 11:00:14 Retry Failed - Reason: Timeout on Logical Unit W 11:00:14 Retrying (8 of 20)... W 11:00:23 Retry Failed - Reason: Timeout on Logical Unit W 11:00:23 Retrying (9 of 20)... W 11:00:32 Retry Failed - Reason: Timeout on Logical Unit W 11:00:32 Retrying (10 of 20)... W 11:00:41 Retry Failed - Reason: Timeout on Logical Unit W 11:00:41 Retrying (11 of 20)... W 11:00:50 Retry Failed - Reason: Timeout on Logical Unit W 11:00:50 Retrying (12 of 20)... W 11:00:59 Retry Failed - Reason: Timeout on Logical Unit W 11:01:00 Retrying (13 of 20)... W 11:01:09 Retry Failed - Reason: Timeout on Logical Unit W 11:01:09 Retrying (14 of 20)... W 11:01:18 Retry Failed - Reason: Timeout on Logical Unit W 11:01:18 Retrying (15 of 20)... W 11:01:26 Retry Failed - Reason: Timeout on Logical Unit W 11:01:26 Retrying (16 of 20)... W 11:01:36 Retry Failed - Reason: Timeout on Logical Unit W 11:01:36 Retrying (17 of 20)... W 11:01:45 Retry Failed - Reason: Timeout on Logical Unit W 11:01:45 Retrying (18 of 20)... W 11:01:53 Retry Failed - Reason: Timeout on Logical Unit W 11:01:53 Retrying (19 of 20)... W 11:02:02 Retry Failed - Reason: Timeout on Logical Unit W 11:02:02 Retrying (20 of 20)... W 11:02:12 Retry Failed - Reason: Timeout on Logical Unit I'm using external burner (samsung se-s084c) and I have tried to update my burner with no avail. The firmware update setup always gives me error message "Can't find suitable drive for F/W". Could somebody please help me regarding this problem? Thanks in advance.. Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted August 26, 2013 Share Posted August 26, 2013 Your drive can't read that disc. Try it in another drive or give up trying (assuming the disc isn't obviously dirty / scratched ). Link to comment Share on other sites More sharing options...
denilugito Posted August 26, 2013 Author Share Posted August 26, 2013 (edited) Thnx Mr. Lightning.. i have tried 2 drives for this disc (both of them are unsuccessful (the other one is using the laptop internal drive).. I will give up and find another disc.. Edited August 26, 2013 by denilugito Link to comment Share on other sites More sharing options...
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