dimpey Posted December 1, 2013 Posted December 1, 2013 Hi, I accidentally installed ImgBurn without unchecking the options to install all the lovely additional rubbish applications that come bundled with it but one of them - Linkury - won't actually uninstall through Add/Remove Programs. How do I go about uninstalling it? I am using Windows 7. I would hate to have to do a System Restore (especially as a restore point wasn't automatically created when I installed ImgBurn!). I know that including extra applications is pretty standard these days and gives you some revenue which you totally deserve as ImgBurn is such a great product, but you might want to pick programs that allow the end user to actually remove them if they don't want them! Kind regards David
LIGHTNING UK! Posted December 1, 2013 Posted December 1, 2013 Is there nothing in the normal 'programs and features' section within control panel? Beyond that, I have no idea, sorry. The opencandy team are supposed to vet the programs for that kind of thing.
dimpey Posted December 1, 2013 Author Posted December 1, 2013 Yes there is. The program appears in Add/Remove programs as normal but when you try and uninstall it a special window pops up and tries to make you just hide it rather than uninstalling it. If you choose to uninstall nothing happens. Can you ask the opencandy team to provide steps to remove this software?
LIGHTNING UK! Posted December 1, 2013 Posted December 1, 2013 It would be quicker to just google it. I'm sure something will come up or another program will support removing it.
dimpey Posted December 1, 2013 Author Posted December 1, 2013 So basically you don't care that you're shipping your software with crapware that end users can't uninstall? Why don't you install it on your PC and let me know how you get on with removing the software afterwards?
LIGHTNING UK! Posted December 1, 2013 Posted December 1, 2013 I'm not 'shipping' it with anything. The installer just uses OpenCandy to provide program offers, I don't have the ability, time or desire to go through everything in their library. If you have a problem with something OpenCandy is offering, you need to talk to them about it - or better still, go direct to whoever made what you've installed. I'm too far removed from the equation to have anything to do with any of it.
dimpey Posted December 1, 2013 Author Posted December 1, 2013 Ok thanks, I didn't know that's how the installer worked. Apologies for my previous post but you really could have just told me that in the first place, I would have understood. Sorry for wasting your time Cheers
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