sunnyimran Posted January 1, 2014 Share Posted January 1, 2014 Hi All, Yesterday I purchased a new DVD writer Samsung SH-224DB recognized as 'TSSTcorp CDDVDW SH-224DB SB00 (SATA)' under windows 7 x64 No matter what media quality i use ( used branded/cheap all sort of media. SONY etc DVD, CD RW) and no matter what I choose to burn (ISO, data files etc...) I always get same error using imgburn ' as from log .. ( also attached) Failed to Write Sectors 64 - 95 - Reason: Program Memory Area Update Failure W 04:03:14 Retrying (1 of 20)... W 04:03:15 Retry Failed - Reason: Logical Block Address out of Range W 04:03:15 Retrying (2 of 20)... W 04:03:15 Retry Failed - Reason: Logical Block Address out of Range W 04:03:15 Retrying (3 of 20)... ............... with this windows appearing exactly same for all burns ( attached) I tried imgburn portable, imgburn 2.5.8.0 installed. I could not get even one successful burn till now. configured SATA as AHCI in BIOS tried different write speed from slowest to AWS Writer firmware as reported by manufacturer utility is 'SB00' I think there is an update available but I do'nt want to take risk until cause is confirmed. may be vendor warranty issues if I upgrade firmware no matter what I do, I get same error !!! kindly help to resolve issue soon and plz confirm whether it is Samsung Writer faulty or what? pulling hair, no single success on brand new Writer !!! all my burning work is pending. thanks ImgBurn.log Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted January 1, 2014 Share Posted January 1, 2014 Don't trim the log please, post the full thing. Install the SB01 firmware update and show us a burn log on some decent Verbatim / Taiyo Yuden discs. If it can't burn those at 8x, your drive is probably faulty. Link to comment Share on other sites More sharing options...
sunnyimran Posted January 2, 2014 Author Share Posted January 2, 2014 (edited) here is the text appearing in imgburn when i insert blank DVD ------------- TSSTcorp CDDVDW SH-224DB SB00 (SATA) Current Profile: DVD-R Disc Information: Status: Empty State of Last Session: Empty Erasable: No Free Sectors: 2,297,888 Free Space: 4,706,074,624 bytes Free Time: 510:40:38 (MM:SS:FF) Next Writable Address: 0 MID: UME01 Supported Write Speeds: 4x, 6x, 8x Pre-recorded Information: Manufacturer ID: UME01 Physical Format Information (Last Recorded): Book Type: DVD-R Part Version: 5 Disc Size: 120 mm Maximum Read Rate: Not Specified Number of Layers: 1 Track Path: Parallel Track Path (PTP) Linear Density: 0.267 um/bit Track Density: 0.74 um/track First Physical Sector of Data Area: 196,608 Last Physical Sector of Data Area: 0 Last Physical Sector in Layer 0: 0 Performance (Write Speed): Descriptor 1... -> B0: 0x00, B1: 0x00, B2: 0x00, B3: 0x00 -> EL: 2297887 (0x0023101F) -> RS: 8,310 KB/s (6x) - WS: 5,540 KB/s (4x) Descriptor 2... -> B0: 0x00, B1: 0x00, B2: 0x00, B3: 0x00 -> EL: 2297887 (0x0023101F) -> RS: 8,310 KB/s (6x) - WS: 8,310 KB/s (6x) Descriptor 3... -> B0: 0x00, B1: 0x00, B2: 0x00, B3: 0x00 -> EL: 2297887 (0x0023101F) -> RS: 8,310 KB/s (6x) - WS: 11,080 KB/s (8x) -------------------------- I am attaching the log again. didn't trimmed the last one but may be i didn't copied the scrolled up text. Here it is again attached I will search and install firmware SB01 just wanna know it would not harm my warranty (will ask the vendor). Sceondly can I revert back the firmware if unsuccesfull? can somebody post the links to get firmwares ( SB00 and SB01 or if higher required) ? I need to confirm this writer drive for any possible faults, at the moment can't get hands on a verbatim media. but believe me I tried many media and it gives exactly same error waiting for reply ImgBurn.log Edited January 2, 2014 by sunnyimran Link to comment Share on other sites More sharing options...
sunnyimran Posted January 2, 2014 Author Share Posted January 2, 2014 ---> Problem: Upgrading my firmware from SB00 to SB01 So I got the new firmware SB01 I downloaded the utility but when execute, I am getting this windows on this windows somewhere hidden 'OK' button needs to be clicked but I can't since it is not visible I tried changing my monitor resolution but still that OK button is hidden screenshots in attachments help out please Link to comment Share on other sites More sharing options...
sunnyimran Posted January 2, 2014 Author Share Posted January 2, 2014 OK I managed to resize that window to get the hidden 'OK' button by lowering the windows DPI settings for display. and so I was able to upgrade firmware to SB01 after that.... I burned a sample on Sony DVD RW (original) and.... yeah I didn't got the same error this time In verifying phase I did get some read error but that are possibly because my media is a bit old and used up many times. I will try other media and post results later so perhaps it is not my Writer faulty ImgBurn.log Link to comment Share on other sites More sharing options...
sunnyimran Posted January 3, 2014 Author Share Posted January 3, 2014 It is still give me Read errors in verify phase. may be media problem. I think I am the only one on this forum to post problems and possible solutions Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted January 3, 2014 Share Posted January 3, 2014 That's why I said in my first reply to show us a burn log once you've started using decent media. Link to comment Share on other sites More sharing options...
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