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Device removal detected and drive strange behaviour


zurst

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Hi, it was not my intention to start a new topic, I wanted to post in this one:

 

http://forum.imgburn.com/index.php?/topic/24481-asmedia-106x-sata-controller/?view=getnewpost

 

But it not was possible, I'm not allowed to post on that thread.

 

I recently upgraded RAM from 8 GB to 24 GB, activated XMP in BIOS again, and when Windows booted up 'some device was detected and installed' :whatever:  then I started to enjoy the new "memory experience", and got a BSOD. Ok,  I needed to reduce virtual memory because it nearly ate free space in my system hard disk (120 GB SSD).

 

After this it seemed that everything was ok, but not, I inserted a blu-ray in the drive to copy some things to the hd it not worked, it was possible to open/close tray pushing the button but not do any kind of transfer.

 

After booting again I started Imgburn and realised that when I insert any kind of media in the drive I got a 'device removal detected'. After booting several times and doing some fool&desperate things like changing boot priority in BIOS, I had a look in the device manager, and saw several things in the SATA Controller section that made me think about a driver reinstallation. My motherboard has 2 SATA Controllers, Intel Z87 and ASMedia 106x. First I installed what I thought it was first SATA controller, but it was 'Intel Rapìd Storage Technology Driver', and because it did not solve the problem I then installed ASMedia driver, and the problem continued, so I realised that I must try to reinstall chipset driver, I did it and now I don't have the 'device removal' problem but I think the drive is not performing right, when I burnt a Blu-ray yesterday without problems, but when I try to copy files from the Blu-ray drive to the hd, speed is not as good as before and worst of all, lot of pauses,the drives suddenly stops spinning and after some seconds it continues, very strange behaviour. As far as I know Blu-ray drive is not connected in ASMedia SATA port, I don't know the other ones, but it's easy to find out.

 

Now in the device manager it indicates SCSI drives?!!

 

And I have a second drive, maybe there's somekind of conflict.

 

 

 

EtVLYXP.jpg

 

 

 

 

vFIeTZk.jpg

 

 

 

Sorry for my bad explanation, english is not my native language as you can suppose.

 

Kind regards

 

PS: Thanks Richard for the best program of its kind and this fantastic forum :)

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If you go into Write mode (write image file to disc) and then right click on the drive selection box (with the BD active/selected), you can click on 'Family Tree' and it'll tell you which controller it's on.

 

After that it's just a case of messing around with drivers etc. to find one that makes your system stable.

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Thanks mate, first of all I've uninstalled 'Intel Rapìd Storage Technology Driver', and things seemed to go better, I tested again the drive copying some GBs from a Blu-ray to the HDD, and always the copy got stuck at same point and fails to complete, and drive disappears. After trying some non sense things like changing drive letters, and some others more interesting like testing the other drive and disabling it, I booted up in safe mode and no problem then. Normal boot again, and no problem . . . but when I press the eject button it refuses to open the tray, it opened at second try, and when I grab the disc, the tray suddenly closes and drive dissapears, I could not believe it, i tried it twice with same result.

 

Now the problem seems to be solved, but I need to do more tests. I think the matter is that the PSU is on its limits, as I told before I upgraded RAM and enabled XMP, so i think that extra amount of energy consumption is causing that 'device removal'. What I did is changing the supplying conector from the PSU to the drive, and it seems to be ok, more balanced surely. I will try disabling XMP if I got more problems.

 

Thanks a bunch for your advice, I'm going to do another donation, I think you really deserve it :)

 

Kind regards

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Hi again, I thought it was everything ok, but not :(

 

I finally disabled XMP in the BIOS, because I got a sudden reboot, so the PSU on its limits surely is right.

 

I made some file copying tests from Blu-rays to the HDD and a rewritable CD burn, no device removal, nothing strange. But then I tried to copy some DVDs to the Blu-ray (yes, I'm doing this since more than a year ago, because Blu-rays are more affordable than DVDs and I'm aware of some devices than can play VIDEO_TS folders, so there's no problem, I would like to post in the thread related to this to help others, but I'm not allowed to do it).

 

The question is that I tried to burn the same twice, the first one I got a miscompare and then cancelled verification. The second time I left to complete the verification, another miscompare, but this time in a different file, only 1 at least. I checked MD5 hash of that file in the HD and in the copied Blu-ray and it's the same ¿what's wrong? ¿can I keep that copied Blu-ray?, in the second one Imgburn said 'Operation succesfully completed', I'm getting paranoid.

 

LOG 1:

 

 

I 20:35:23 ImgBurn Version 2.5.8.0 started!
I 20:35:23 Microsoft Windows 7 Ultimate x64 Edition (6.1, Build 7601 : Service Pack 1)
I 20:35:23 Total Physical Memory: 25.104.888 KiB  -  Available: 21.042.184 KiB
I 20:35:23 Initialising SPTI...
I 20:35:23 Searching for SCSI / ATAPI devices...
I 20:35:23 -> Drive 1 - Info: HL-DT-ST BD-RE  BH16NS40 1.03-A0 (Q:) (SATA)
I 20:35:23 -> Drive 2 - Info: HL-DT-ST DVDRAM GH24NSB0 LN00-78 (J:) (SATA)
I 20:35:23 Found 1 DVD±RW/RAM and 1 BD-RE XL!
I 20:37:27 Operation Started!
I 20:37:27 Building Image Tree...
I 20:37:27 Checking Directory Depth...
I 20:37:28 Calculating Totals...
I 20:37:28 Preparing Image...
I 20:37:28 Checking Path Length...
I 20:37:28 Contents: 128 Files, 12 Folders
I 20:37:28 Content Type: Data
I 20:37:28 Data Type: MODE1/2048
I 20:37:28 File System(s): ISO9660, UDF (1.02)
I 20:37:28 Volume Label: [Not Configured]
I 20:37:28 Size: 24.256.630.784 bytes
I 20:37:28 Sectors: 11.844.058
I 20:37:28 Image Size: 24.257.560.576 bytes
I 20:37:28 Image Sectors: 11.844.512
I 20:37:28 Operation Successfully Completed! - Duration: 00:00:00
I 20:38:29 Operation Started!
I 20:38:29 Building Image Tree...
I 20:38:37 Checking Directory Depth...
I 20:38:37 Calculating Totals...
I 20:38:37 Preparing Image...
I 20:38:37 Checking Path Length...
I 20:38:37 Contents: 128 Files, 12 Folders
I 20:38:37 Content Type: Data
I 20:38:37 Data Type: MODE1/2048
I 20:38:37 File System(s): ISO9660, UDF (1.02)
I 20:38:37 Volume Label: [Not Configured]
I 20:38:37 Size: 24.256.630.784 bytes
I 20:38:37 Sectors: 11.844.058
I 20:38:37 Image Size: 24.257.560.576 bytes
I 20:38:37 Image Sectors: 11.844.512
I 20:38:45 Operation Successfully Completed! - Duration: 00:00:15
I 20:38:47 Operation Started!
I 20:38:47 Source File: -==/\/[bUILD IMAGE]\/\==-
I 20:38:47 Source File Sectors: 11.844.512 (MODE1/2048)
I 20:38:47 Source File Size: 24.257.560.576 bytes
I 20:38:47 Source File Volume Set Identifier: 4A31A4CE00B4BB89
I 20:38:47 Source File Application Identifier: IMGBURN V2.5.8.0 - THE ULTIMATE IMAGE BURNER!
I 20:38:47 Source File Implementation Identifier: ImgBurn
I 20:38:47 Source File File System(s): ISO9660; UDF (1.02)
I 20:38:47 Destination Device: [1:0:0] HL-DT-ST BD-RE  BH16NS40 1.03 (Q:) (SATA)
I 20:38:47 Destination Media Type: BD-R (Disc ID: CMCMAG-BA5-000)
I 20:38:47 Destination Media Supported Write Speeds: 4x; 6x; 8x; 10x; 12x
I 20:38:47 Destination Media Sectors: 12.219.392
I 20:38:47 Write Mode: BD
I 20:38:47 Write Type: DAO
I 20:38:47 Write Speed: 4x
I 20:38:47 Hardware Defect Management Active: No
I 20:38:47 BD-R Verify Not Required: Yes
I 20:38:47 Link Size: Auto
I 20:38:47 Lock Volume: Yes
I 20:38:47 Test Mode: No
I 20:38:47 OPC: No
I 20:38:47 BURN-Proof: Enabled
I 20:38:47 Write Speed Successfully Set! - Effective: 17.984 KB/s (4x)
I 20:38:58 Filling Buffer... (80 MiB)
I 20:38:59 Writing LeadIn...
I 20:38:59 Writing Session 1 of 1... (1 Track, LBA: 0 - 11844511)
I 20:38:59 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 11844511)
I 21:01:28 Synchronising Cache...
I 21:01:31 Closing Track...
I 21:01:32 Finalising Disc...
I 21:01:44 Operation Successfully Completed! - Duration: 00:22:56
I 21:01:44 Average Write Rate: 17.573 KiB/s (4.0x) - Maximum Write Rate: 17.690 KiB/s (4.0x)
I 21:01:44 Cycling Tray before Verify...
W 21:01:52 Waiting for device to become ready...
I 21:02:04 Device Ready!
I 21:02:08 Operation Started!
I 21:02:08 Source Device: [1:0:0] HL-DT-ST BD-RE  BH16NS40 1.03 (Q:) (SATA)
I 21:02:08 Source Media Type: BD-R (Disc ID: CMCMAG-BA5-000)
I 21:02:08 Source Media Supported Read Speeds: 2x; 4,2x; 6,2x; 8x; 9,9x; 12,1x
I 21:02:08 Source Media Supported Write Speeds: 4x; 6x; 8x; 10x; 12x
I 21:02:08 Source Media Sectors: 11.844.512
I 21:02:08 Source Media Size: 24.257.560.576 bytes
I 21:02:08 Image File: -==/\/[bUILD IMAGE]\/\==-
I 21:02:08 Image File Sectors: 11.844.512 (MODE1/2048)
I 21:02:08 Image File Size: 24.257.560.576 bytes
I 21:02:08 Image File Volume Set Identifier: 4A31A4CE00B4BB89
I 21:02:08 Image File Application Identifier: IMGBURN V2.5.8.0 - THE ULTIMATE IMAGE BURNER!
I 21:02:08 Image File Implementation Identifier: ImgBurn
I 21:02:08 Image File File System(s): ISO9660; UDF (1.02)
I 21:02:08 Read Speed (Data/Audio): MAX / MAX
I 21:02:09 Read Speed - Effective: 5x - 12,1x
I 21:02:09 Verifying Session 1 of 1... (1 Track, LBA: 0 - 11844511)
I 21:02:09 Verifying Track 1 of 1... (MODE1/2048, LBA: 0 - 11844511)
E 21:07:55 Miscompare at LBA: 4338859, Offset: 947, File: \Conspiracion (1997) DVD5full\VIDEO_TS\VTS_01_5.VOB
E 21:07:55 Device: 0x31
E 21:07:55 Image File: 0x71
E 21:07:55 Total Errors in Sector: 1
E 21:07:55 Failed to Verify Sectors!
E 21:07:56 Operation Failed! - Duration: 00:05:47
I 21:07:56 Average Verify Rate: 25.080 KiB/s (5.7x) - Maximum Verify Rate: 36.314 KiB/s (8.3x)
 

 

 

LOG 2:

 

 

I 22:58:50 ImgBurn Version 2.5.8.0 started!
I 22:58:50 Microsoft Windows 7 Ultimate x64 Edition (6.1, Build 7601 : Service Pack 1)
I 22:58:50 Total Physical Memory: 25.104.888 KiB  -  Available: 21.439.300 KiB
I 22:58:50 Initialising SPTI...
I 22:58:50 Searching for SCSI / ATAPI devices...
I 22:58:50 -> Drive 1 - Info: HL-DT-ST BD-RE  BH16NS40 1.03-A0 (Q:) (SATA)
I 22:58:50 -> Drive 2 - Info: HL-DT-ST DVDRAM GH24NSB0 LN00-78 (J:) (SATA)
I 22:58:50 Found 1 DVD±RW/RAM and 1 BD-RE XL!
I 23:00:02 Operation Started!
I 23:00:02 Building Image Tree...
I 23:00:02 Checking Directory Depth...
I 23:00:02 Calculating Totals...
I 23:00:02 Preparing Image...
I 23:00:02 Checking Path Length...
I 23:00:02 Contents: 128 Files, 12 Folders
I 23:00:02 Content Type: Data
I 23:00:02 Data Type: MODE1/2048
I 23:00:03 File System(s): ISO9660, UDF (1.02)
I 23:00:03 Volume Label: [Not Configured]
I 23:00:03 Size: 24.256.630.784 bytes
I 23:00:03 Sectors: 11.844.058
I 23:00:03 Image Size: 24.257.560.576 bytes
I 23:00:03 Image Sectors: 11.844.512
I 23:00:03 Operation Successfully Completed! - Duration: 00:00:00
I 23:00:46 Operation Started!
I 23:00:46 Building Image Tree...
I 23:00:52 Checking Directory Depth...
I 23:00:52 Calculating Totals...
I 23:00:52 Preparing Image...
I 23:00:52 Checking Path Length...
I 23:00:52 Contents: 128 Files, 12 Folders
I 23:00:52 Content Type: Data
I 23:00:52 Data Type: MODE1/2048
I 23:00:52 File System(s): ISO9660, UDF (1.02)
I 23:00:52 Volume Label: [Not Configured]
I 23:00:52 Size: 24.256.630.784 bytes
I 23:00:52 Sectors: 11.844.058
I 23:00:52 Image Size: 24.257.560.576 bytes
I 23:00:52 Image Sectors: 11.844.512
I 23:00:56 Operation Successfully Completed! - Duration: 00:00:09
I 23:00:58 Operation Started!
I 23:00:59 Source File: -==/\/[bUILD IMAGE]\/\==-
I 23:00:59 Source File Sectors: 11.844.512 (MODE1/2048)
I 23:00:59 Source File Size: 24.257.560.576 bytes
I 23:00:59 Source File Volume Set Identifier: 4A31B81700B4BB89
I 23:00:59 Source File Application Identifier: IMGBURN V2.5.8.0 - THE ULTIMATE IMAGE BURNER!
I 23:00:59 Source File Implementation Identifier: ImgBurn
I 23:00:59 Source File File System(s): ISO9660; UDF (1.02)
I 23:00:59 Destination Device: [1:0:0] HL-DT-ST BD-RE  BH16NS40 1.03 (Q:) (SATA)
I 23:00:59 Destination Media Type: BD-R (Disc ID: CMCMAG-BA5-000)
I 23:00:59 Destination Media Supported Write Speeds: 4x; 6x; 8x; 10x; 12x
I 23:00:59 Destination Media Sectors: 12.219.392
I 23:00:59 Write Mode: BD
I 23:00:59 Write Type: DAO
I 23:00:59 Write Speed: 4x
I 23:00:59 Hardware Defect Management Active: No
I 23:00:59 BD-R Verify Not Required: Yes
I 23:00:59 Link Size: Auto
I 23:00:59 Lock Volume: Yes
I 23:00:59 Test Mode: No
I 23:00:59 OPC: No
I 23:00:59 BURN-Proof: Enabled
I 23:00:59 Write Speed Successfully Set! - Effective: 17.984 KB/s (4x)
I 23:01:09 Filling Buffer... (80 MiB)
I 23:01:10 Writing LeadIn...
I 23:01:11 Writing Session 1 of 1... (1 Track, LBA: 0 - 11844511)
I 23:01:11 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 11844511)
I 23:23:40 Synchronising Cache...
I 23:23:43 Closing Track...
I 23:23:44 Finalising Disc...
I 23:23:56 Operation Successfully Completed! - Duration: 00:22:57
I 23:23:56 Average Write Rate: 17.560 KiB/s (4.0x) - Maximum Write Rate: 17.887 KiB/s (4.1x)
I 23:23:56 Cycling Tray before Verify...
W 23:24:05 Waiting for device to become ready...
I 23:24:17 Device Ready!
I 23:24:20 Operation Started!
I 23:24:20 Source Device: [1:0:0] HL-DT-ST BD-RE  BH16NS40 1.03 (Q:) (SATA)
I 23:24:21 Source Media Type: BD-R (Disc ID: CMCMAG-BA5-000)
I 23:24:21 Source Media Supported Read Speeds: 2x; 4,2x; 6,2x; 8x; 9,9x; 12,1x
I 23:24:21 Source Media Supported Write Speeds: 4x; 6x; 8x; 10x; 12x
I 23:24:21 Source Media Sectors: 11.844.512
I 23:24:21 Source Media Size: 24.257.560.576 bytes
I 23:24:21 Image File: -==/\/[bUILD IMAGE]\/\==-
I 23:24:21 Image File Sectors: 11.844.512 (MODE1/2048)
I 23:24:21 Image File Size: 24.257.560.576 bytes
I 23:24:21 Image File Volume Set Identifier: 4A31B81700B4BB89
I 23:24:21 Image File Application Identifier: IMGBURN V2.5.8.0 - THE ULTIMATE IMAGE BURNER!
I 23:24:21 Image File Implementation Identifier: ImgBurn
I 23:24:21 Image File File System(s): ISO9660; UDF (1.02)
I 23:24:21 Read Speed (Data/Audio): MAX / MAX
I 23:24:22 Read Speed - Effective: 5x - 12,1x
I 23:24:22 Verifying Session 1 of 1... (1 Track, LBA: 0 - 11844511)
I 23:24:22 Verifying Track 1 of 1... (MODE1/2048, LBA: 0 - 11844511)
W 23:33:37 Miscompare at LBA: 9365124, Offset: 603, File: \Naufrago (2000) DVD9full\VIDEO_TS\VTS_03_3.VOB
W 23:33:37 Device: 0xA5
W 23:33:37 Image File: 0xA4
W 23:33:37 Total Errors in Sector: 1
I 23:33:37 Verifying Sectors...
I 23:35:17 Operation Successfully Completed! - Duration: 00:10:55
I 23:35:17 Average Verify Rate: 36.277 KiB/s (8.3x) - Maximum Verify Rate: 52.568 KiB/s (12.0x)
 

 

 

Kind regards

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Both mem tests were ok, no errors. I had a similar problem some years ago, and despite mem tests were ok, the problem was very clear, a memory module was causing unstability in the system and it was necessary to remove one by one and power on/off system to find out which one was faulty.

 

In this case it was not necessary, I was going to set a lower frequency, but then I noticed that I was missing a new BIOS update, this one has very interesting benefits:

 

- Improved memory compatibility.
- Support PSC B-die DDR3 Memory

 

So I updated BIOS, and after that burnt a Blu-ray with several DVDs, as always, no problems this time, everything perfect. I hope this will be definitely a happy ending . . .

 

Thank you so much mate :)

 

Kind regards

 

 

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