IMGBurn cannot find burner

[jayfischer]

Today I was at a clients office trying to back up some files for him. I installed IMGBurn and IB found the burner. I closed IB and did some other stuff. When I went back to IB the burner was missing. I selected search for SCSI/ATAPI devices in IB - no luck.

 

I then went to My Computer the drive was still there. I went to devices and uninstalled it and then search for new devices - it was found and reinstalled. Went back to IB - no dice.

 

I uninstalled a UDF burner that was present then rebooted. I thought that was it for sure. I tried IB - nope.

 

I tried DeepBurner and I was able to back up the files. I would really like to use IB for the verify. Plus I trust IB more and like it better.

 

Strange problem. Any ideas?

 

Thanks,

Jay

[LIGHTNING UK!]

What I/O interface were you using?

 

What OS?

 

I guess there's no chance of a log file now if it was at a client site?

[jayfischer]

I will be going back Friday or Monday. I will get the log.

 

I also checked to make sure ASPI was installed correctly (It was). Is that what you mean by I/O interface?

 

The OS is XP w/sp2.

[LIGHTNING UK!]

Normally under XP you'd use SPTI for the I/O Interface.

 

ASPI doesn't even come into it.

 

Of course SPTI only works if you're admin, perhaps that's why the drive wasn't visible - but it would have told you that in the log (hence why it's useful to see it).

[jayfischer]

Ok. I'm embarrassed. It turns out I when I switched to build mode - it defaulted to ISO image not device. So what I was seeing was the image file name drop down for the destination.

 

Because I use IB all the time at home. I have it set to device all the time. When I went to the clients I picked build but didn't think to change the output type. Hence it seemed I "lost" the DVD.

 

I worked on this for an hour the other day - trying to get it to work. When I figured this out today - I couldn't believe the stupidity on my part. I sat there for 2 minutes today shaking my head.

 

Oh well live and learn.

[LIGHTNING UK!]

lol that was brave of you to come back and own up to it being a 'user error' on your part!

 

I'll let the others commence with the ripping

[lfcrule1972]

Don't know who the boss is talking about with that comment......

 

Seriously your honesty is appreciated, so many others would just disappear and never report back

[polopony]

we've all made mistakes that makes go not enough people get back after asking their questions they just abandon threads and we never know if they sorted it out or not ,if you stick around you'll learn lots of stuff I know I did if I could only remember it

[dontasciime]

I'll let the others commence with the ripping

 

This is not the place to discuss this

 

 

 

Honesty is always the best group policy.

 

 

 

my fave computer error

 

Keyboard not found. Hit F1 to continue

[lfcrule1972]

I was surprised at the boss trying to encourage us to start "ripping" too donta

[kevdriver]

Had a couple of bad rippers myself last night................ must have been something I ate....... :&

[lfcrule1972]

Nasty - shitting through the eye of a needle where you Kev ?

[volvofl10]

Nasty - shitting through the eye of a needle where you Kev ?

 

he also got some bad burns as well

[dontasciime]

Nasty - shitting through the eye of a needle where you Kev ?

 

he also got some bad burns as well

 

 

[lfcrule1972]

I heard it looked like the chocolate lorry had jack-knifed in his underwear !!

[spinningwheel]

heard it looked like the chocolate lorry had jack-knifed in his underwear !!