Grain Posted November 25, 2005 Posted November 25, 2005 OK, maybe I'm using a little poetic license, read a bit more about it here & here.
spinningwheel Posted November 26, 2005 Posted November 26, 2005 It was on the local nws last night. Micro$oft is making the owners of the defective box send them back for repairs, not replacement.
kevdriver Posted November 26, 2005 Posted November 26, 2005 Makes me wonder if a company that races a product to market either to be first on the block or out of monetary greed, doesn't deserve this kind of reprocussion.......... IMHO.........
zacoz Posted November 26, 2005 Posted November 26, 2005 If there are problems with the system from the start then wouldn't the stores have a legal obligation to refund your money if you wanted ? I know rights vary with country / state, but in Queensland here if the product has a fault you were not aware of prior to purchase then you are entitled to a replacement, repair, or a refund - the option of a refund not being at the seller's discretion. (Fair Trading Qld) I know that some stores washed their hands of handling returns for iPods - saying that customers had to contact Apple directly even if the problem arose the day after purchase. Probably got away with it most of the time too - people too easily give up their rights. Hopefully they'll have the issue resolved prior to the Australian launch.
kevdriver Posted November 26, 2005 Posted November 26, 2005 Hey Zac, here in Canada, well at least Ontario, if you buy something and its not working or unsuitable or whatever you can return it to point of purchase for a refund or a new product. More and more stores are now offering an instore voucher for the amount of the product instead of / or an option to a refund. I guess their way of keeping the money in their pockets.
Shamus_McFartfinger Posted November 28, 2005 Posted November 28, 2005 I know that some stores washed their hands of handling returns for iPods - saying that customers had to contact Apple directly even if the problem arose the day after purchase. Probably got away with it most of the time too - people too easily give up their rights. They also give up their right to privacy too easily. The stores that require a name and address for "warranty purposes" are the ones that get up my nose. My receipt is my warranty. Case closed. Far too much information is being handed out for no reason. I.... will stop before this turns into a fully-fledged dummy spit.
kevdriver Posted November 28, 2005 Posted November 28, 2005 You make excellent valid points though Shamus..................
zacoz Posted November 28, 2005 Posted November 28, 2005 Hey Zac, here in Canada, well at least Ontario, if you buy something and its not working or unsuitable or whatever you can return it to point of purchase for a refund or a new product. More and more stores are now offering an instore voucher for the amount of the product instead of / or an option to a refund. I guess their way of keeping the money in their pockets. Yeah, I purchased a relatively inexpensive DVD player earlier this year from Target. While I expected it to be of cheap construction, the feature set was pretty good for the price - including DivX/XviD playback. After using it for a day it went back as even the most basic XviD was badly stuttering. They initially refused to give me a refund or even exchange it on the basis that I should have know the brand identified it as a lesser quality product so should have been expecting what I got. As it played DVD's and played (using the term very generally) XviD's, then it wasn't faulty so "tough luck". Needless to say the Manager was called and he was informed what I thought of his company's apparent policy of selling shoddy product and shafting it's customers who stood up for their rights. I walked out 5 minutes later with a full refund and an apology.
kevdriver Posted November 28, 2005 Posted November 28, 2005 If everybody would do as you did, maybe the policies of stores would change, stand up for your rights and stores will back down, afterall it's our money that keeps them opened. Way to go Zac.......
lfcrule1972 Posted November 29, 2005 Posted November 29, 2005 My wife and I love taking stuff back - most of the time its zero hassle for a refund or replacement - but every now and then you get some prick who things he is a lawyer and then its war !!! ha ha
dontasciime Posted November 29, 2005 Posted November 29, 2005 one of my favourite activities is standing in a store for my rights, stick an a4 on the back of ya head with details of poor service etc, stick one on the back of your coat, one at front, and just wander around store looking at the new exiciting product range and see how fast they offer you your money back.
lfcrule1972 Posted November 29, 2005 Posted November 29, 2005 My mate did that at Tiny PC's when one he bought went to shite !! He tried for ages to get them to refund his money on a 3 month old PC rather than botch repair all the time. In the end he was so pissed off he printed up leaflets and stood at the entrance to the store handing them out to their customers, the leaflet detailed all the botched repairs and failure to refund his money, inc quotes from their customer service department...... 20 minutes later after the local news interviewing him he had his full refund and an apology !
polopony Posted November 29, 2005 Posted November 29, 2005 (edited) My mate did that at Tiny PC's when one he bought went to shite !! He tried for ages to get them to refund his money on a 3 month old PC rather than botch repair all the time. In the end he was so pissed off he printed up leaflets and stood at the entrance to the store handing them out to their customers, the leaflet detailed all the botched repairs and failure to refund his money, inc quotes from their customer service department...... 20 minutes later after the local news interviewing him he had his full refund and an apology ! [\quote] amazing how the roaches run when you shine a little light on them especially if you have their names in print or in a news interview Edited November 29, 2005 by polopony
dontasciime Posted November 29, 2005 Posted November 29, 2005 (edited) it was for spinningwheel , as i think A4 must not be as universal as i thought. Edited November 29, 2005 by dontasciime
spinningwheel Posted November 29, 2005 Posted November 29, 2005 I've not seen it except as a choice for my printer, here we use 8 1/2 x 11 as standard letter size, thanks for the heads up dontasciime.
zacoz Posted December 3, 2005 Posted December 3, 2005 They're still in the dark ages over in the US - still stuffin' around with Imperial measurements. Quite ironic I think.
spinningwheel Posted December 5, 2005 Posted December 5, 2005 They're still in the dark ages over in the US - still stuffin' around with Imperial measurements. But we like our system of measurement...... 12 inches... 1 foot 60 seconds... 1 minute 16 ounces... 1 pound 8 fluid ounces... 1 cup 12 items... 1 dozen 100 cents... 1 dollar 36 inches... 1 yard 2000 pounds... 1 ton 16 fluid ounces... 1 pint 12 dozen... 1 gross 60 minutes... 1 hour 50 cents... 1 half dollar 3 feet... 1 yard 2 pints... 1 quart 144 items... 1 gross 24 hours... 1 day 5280 feet... 1 mile 4 quarts... 1 gallon 4 weeks... approximately 1 month 1760 yards... 1 mile 32 fluid ounces... 1 quart 12 month...s 1 year 128 fluid ounces... 1 gallon 52 weeks... 1 year 2 cups... 1 pint 365 days... 1 common year 10 years... 1 decade 100 years... 1 century 1000 years... 1 millenium It would be just too cornfusing if we had to try another one.
zacoz Posted December 5, 2005 Posted December 5, 2005 Makes sense to me. Now you're just showing your age
Thor Posted December 26, 2005 Posted December 26, 2005 And for sure don't do what we did in Canada - adopt metric in principle but continue to use inches, feet, etc. so that nobody ever knows what the hell you're talking about. We still use 11*8 paper in our printers.
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