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Posted (edited)

Hi - I'm tmittleider and I'm an ImgBurn noob.

 

I have successfully backed up copies of several (<10) DVDs before both on single- and dual-layer disks. However, the 2 most recent ISOs I've tried have failed numerous times :( and now I have a nice series of coasters.

 

Please offer any advice re: my burn failure. I'll post all of the information I can think of being relevant, and will try to find more if you need it.

 

Are the DVDs I'm using just garbage? Is my drive headed 6 feet under? (it still burns CDs properly) Thanks in advance!

 

ImgBurn Log:

I 11:47:31 ImgBurn Version 2.2.0.0 started!

I 11:47:31 Microsoft Windows XP Home Edition (5.1, Build 2600 : Service Pack 2)

I 11:47:31 Total Physical Memory: 2,095,188 KB - Available: 1,370,308 KB

I 11:47:32 Initialising SPTI...

I 11:47:32 Searching for SCSI / ATAPI devices...

I 11:47:32 Found 1 DVD-ROM and 1 DVD?RW!

I 11:52:55 Operation Started!

I 11:52:55 Source File: C:\Documents and Settings\Tyler\My Documents\Downloads\Avia Guide to Home Theater\AVIA_GUIDE_TO_HOME_THEATER.ISO

I 11:52:55 Source File Sectors: 2,110,112 (MODE1/2048)

I 11:52:55 Source File Size: 4,321,509,376 bytes

I 11:52:55 Source File Volume Identifier: AVIA_GUIDE_TO_HO

I 11:52:55 Source File Application Identifier: NERO BURNING ROM

I 11:52:55 Source File Implementation Identifier: AHEAD Nero

I 11:52:55 Source File File System(s): ISO9660, UDF (1.02)

I 11:52:55 Destination Device: [0:1:0] HL-DT-ST DVD+-RW GWA4164B D108 (F:) (ATA)

I 11:52:55 Destination Media Type: DVD+R (Disc ID: RITEK-R03-02) (Speeds: 4x, 8x)

I 11:52:55 Destination Media Sectors: 2,295,104

I 11:52:55 Write Mode: DVD

I 11:52:55 Write Type: DAO

I 11:52:55 Write Speed: 1x

I 11:52:55 Link Size: Auto

I 11:52:55 Test Mode: No

I 11:52:55 BURN-Proof: Enabled

I 11:52:55 Filling Buffer... (40 MB)

I 11:52:56 Writing LeadIn...

I 11:53:22 Writing Image...

W 11:56:10 Failed to Write Sectors 1696 - 1727 - Unknown (Vendor Unique) (0x80, 0x04)

W 11:56:10 Retrying (1 of 20)...

W 11:56:10 Retry Failed - No Seek Complete

W 11:56:10 Retrying (2 of 20)...

W 11:56:10 Retry Failed - Invalid Address For Write

W 11:56:10 Retrying (3 of 20)...

W 11:56:10 Retry Failed - Invalid Address For Write

W 11:56:10 Retrying (4 of 20)...

W 11:56:10 Retry Failed - Invalid Address For Write

W 11:56:10 Retrying (5 of 20)...

W 11:56:10 Retry Failed - Invalid Address For Write

W 11:56:10 Retrying (6 of 20)...

W 11:56:10 Retry Failed - Invalid Address For Write

W 11:56:10 Retrying (7 of 20)...

W 11:56:10 Retry Failed - Invalid Address For Write

W 11:56:10 Retrying (8 of 20)...

W 11:56:10 Retry Failed - Invalid Address For Write

W 11:56:10 Retrying (9 of 20)...

W 11:56:10 Retry Failed - Invalid Address For Write

W 11:56:10 Retrying (10 of 20)...

W 11:56:10 Retry Failed - Invalid Address For Write

W 11:56:10 Retrying (11 of 20)...

W 11:56:10 Retry Failed - Invalid Address For Write

W 11:56:10 Retrying (12 of 20)...

W 11:56:10 Retry Failed - Invalid Address For Write

W 11:56:10 Retrying (13 of 20)...

W 11:56:10 Retry Failed - Invalid Address For Write

W 11:56:10 Retrying (14 of 20)...

W 11:56:10 Retry Failed - Invalid Address For Write

W 11:56:10 Retrying (15 of 20)...

W 11:56:10 Retry Failed - Invalid Address For Write

W 11:56:10 Retrying (16 of 20)...

W 11:56:10 Retry Failed - Invalid Address For Write

W 11:56:10 Retrying (17 of 20)...

W 11:56:10 Retry Failed - Invalid Address For Write

W 11:56:10 Retrying (18 of 20)...

W 11:56:10 Retry Failed - Invalid Address For Write

W 11:56:10 Retrying (19 of 20)...

W 11:56:10 Retry Failed - Invalid Address For Write

W 11:56:10 Retrying (20 of 20)...

W 11:56:10 Retry Failed - Invalid Address For Write

W 11:56:17 Retrying (21)...

W 11:56:17 Retry Failed - Invalid Address For Write

E 11:56:17 Failed to Write Sectors 1696 - 1727 - Unknown (Vendor Unique) (0x80, 0x04)

I 11:56:17 Synchronising Cache...

I 11:56:18 Closing Track...

I 11:56:25 Finalising Disc...

E 11:56:47 Failed to Write Image!

E 11:56:47 Operation Failed! - Duration: 00:03:52

I 11:56:47 Average Write Rate: 19 KB/s (0.0x) - Maximum Write Rate: 19 KB/s (0.0x)

 

Drive Info from DVD Info:

HL-DT-ST DVD+-RW GWA4164

Extra Info: 05/07/14

Serial No: 395<21>

Firmware Revision: D108

Loader Type: Tray

Buffer Size: 2048KB

Volume Levels: 255

Connection Interface: Atapi / IDE

Drive Interface: Atapi-3

Region Code: 1

Region Control: RPC-2

User Changes Left: 4

Vendor Changes Left: 4

 

Media Info from DVD Info:

Media Information

Region information N/A not a DVD-VIDEO

Media code/Manufacturer ID RITEK R03

Media Product Revision Number 02h

Format Capacity 0.00GB(0.00GB)

Book Type DVD-ROM

Media Type DVD+R

Manufacturer Rated Speed 8.0x 11080KBps

Data area starting sector 30000h

Data area end sector 6AFh

Linear Density 0.267um/bit

Track Density 0.74um/track

Number of Layers 1

 

Complete Media Code

00000000 08 02 00 00 01 0F 02 00 00 03 00 00 00 03 06 AF ................

00000010 00 00 00 00 00 00 03 52 49 54 45 4B 00 00 00 52 .......RITEK...R

00000020 30 33 02 38 23 54 37 20 00 5D 6C 00 B2 67 15 15 03.8#T7 .]l..g..

00000030 0B 0B 08 08 01 19 1B 0C 0C 0C 0D 01 00 00 00 00 ................

Edited by tmittleider
Posted (edited)
I 11:52:55 Write Speed: 1x

 

why you choosing a speed not supported by drive/media better to choose a speed listed.

Unfortunately I have to admit it's a Dell - this was my first PC purchase. I'm building myself a new rig next time - I'm sick of the the Dell system's inflexibility.

 

The media says it's 1-8x compatible right on the disk.

 

The drive has a 1x speed option.

 

Why do you suggest it's not a compatible setting?

[edit]Are you referring to the line "I 11:52:55 Destination Media Type: DVD+R (Disc ID: RITEK-R03-02) (Speeds: 4x, 8x)"? If so, I'll try at a 4x speed and see what happens. It's strange that the disk says "1-8X Speed" right on it, though[/edit]

 

My brief review of DVD burning forums suggests that writing at a lower speed usually results in better quality burns. Is this not the case?

Edited by tmittleider
Posted
I 11:52:55 Destination Media Type: DVD+R (Disc ID: RITEK-R03-02) (Speeds: 4x, 8x)

 

there is a newer firmware for your drive E113 (i think its for your drive i looked at the Ini file and your drive is listed)

 

http://support.dell.com/support/downloads/...p;fileid=173334

 

would like the opinion of some other users before saying that this firmware is for you drive, i am confident but then again its not my drive at risk

Posted (edited)
I 11:52:55 Destination Media Type: DVD+R (Disc ID: RITEK-R03-02) (Speeds: 4x, 8x)

 

there is a newer firmware for your drive E113 (i think its for your drive i looked at the Ini file and your drive is listed)

 

http://support.dell.com/support/downloads/...p;fileid=173334

 

would like the opinion of some other users before saying that this firmware is for you drive, i am confident but then again its not my drive at risk

You beat me to the reply (see my edit above).

 

Thanks for the link! I regularly check the Dimension 9150 driver update page, but this isn't listed there. I'm pretty sure most Dell users would have NEVER looked anywhere else for a firmware update - most probably never even update anything!

 

Would you recommend a 4x attempt after updating firmware (if other users can support the firmware suggestion)?

Edited by tmittleider
Posted

Check this old firmware update out:

 

HLDS GWA-4164B HH 16X DVD+/-RW, v.E112, A03

Release Date: 5/30/2006

Criticality: Urgent

Description: Firmware update improving writes/reads to certain marginal CD-R, DVD-R and DVD+R discs. Also improves Self Test operation.

I'm guessing a firmware update is in order!

Posted

Whether I do the firmware update or not, I'm still also wondering if I should do the 4x burn vs. a 1x burn. The 4x burn is listed by DVDInfoPro as compatible, while 1x is not (even though the disk SAYS it is).

 

Any thoughts?

Posted

It really doesn't make any difference.

 

If the drive doesn't support the speed a program tells it to read/write at, it'll just select the next closest one - i.e. 4x.

 

If the firmware update doesn't fix the issue with that media, you'll have to buy some others.

 

To be honest, I advise you to do that anyway!

 

Get some Verbatim DVD+R (MCC dye) or Taiyo Yuden DVD-R / DVD+R discs instead, they're much better.

Posted (edited)
It really doesn't make any difference.

 

If the drive doesn't support the speed a program tells it to read/write at, it'll just select the next closest one - i.e. 4x.

 

If the firmware update doesn't fix the issue with that media, you'll have to buy some others.

 

To be honest, I advise you to do that anyway!

 

Get some Verbatim DVD+R (MCC dye) or Taiyo Yuden DVD-R / DVD+R discs instead, they're much better.

Thanks for the suggestions. I'll look for the brands you suggested next time. In fact, the DL media I currently use is Verbatim as I have read it is one of the better brands.

 

I'm off to do the firmware fix if I can get my newsletter done shortly! I've had no problems with Dell flashes before; I'm not too worried about this one.

 

Thanks to you both for your thoughts so far. I will report with my results...

Edited by tmittleider
Posted

UPDATE:

 

I have successfully flashed to the firmware version recommended: E113

 

I restarted my PC and tried to burn the file again at 4x as was recommended. The burn was going fine for ~2 minutes and then it died again.

 

Any thoughts? (error message and full ImgBurn log below)

 

Text from ImgBurn error window:

I/O Error!

 

Device: [0:1:0] HL-DT-ST DVD+-RW GWA4164B E113 (F:) (ATA)

 

ScsiStatus:0x02

Interpretation: Check Condition

 

CDB: 2A 00 00 03 C2 E0 00 00 20 00

Interpretation: Write (10) - Sectors 246496 - 246527

 

Sense area: 70 00 05 00 00 00 00 0E 00 00 00 00 21 02 00 00 00 00

Interpretation: Invalid Address For Write

 

[Retry] [Cancel]

I tried pressing Retry, but it obviously didn't work.

 

Here is the full log for the ImgBurn session:

I 10:30:20 ImgBurn Version 2.2.0.0 started!

I 10:30:20 Microsoft Windows XP Home Edition (5.1, Build 2600 : Service Pack 2)

I 10:30:20 Total Physical Memory: 2,095,188 KB - Available: 1,548,124 KB

I 10:30:20 Initialising SPTI...

I 10:30:20 Searching for SCSI / ATAPI devices...

I 10:30:20 Found 1 DVD-ROM and 1 DVD?RW!

I 10:30:59 Operation Started!

I 10:30:59 Source File: C:\Documents and Settings\Tyler\My Documents\Downloads\Avia Guide to Home Theater\AVIA_GUIDE_TO_HOME_THEATER.ISO

I 10:30:59 Source File Sectors: 2,110,112 (MODE1/2048)

I 10:30:59 Source File Size: 4,321,509,376 bytes

I 10:30:59 Source File Volume Identifier: AVIA_GUIDE_TO_HO

I 10:30:59 Source File Application Identifier: NERO BURNING ROM

I 10:30:59 Source File Implementation Identifier: AHEAD Nero

I 10:30:59 Source File File System(s): ISO9660, UDF (1.02)

I 10:30:59 Destination Device: [0:1:0] HL-DT-ST DVD+-RW GWA4164B E113 (F:) (ATA)

I 10:30:59 Destination Media Type: DVD+R (Disc ID: RITEK-R03-02) (Speeds: 4x, 8x)

I 10:30:59 Destination Media Sectors: 2,295,104

I 10:30:59 Write Mode: DVD

I 10:30:59 Write Type: DAO

I 10:30:59 Write Speed: 4x

I 10:30:59 Link Size: Auto

I 10:30:59 Test Mode: No

I 10:30:59 BURN-Proof: Enabled

I 10:30:59 Filling Buffer... (40 MB)

I 10:31:00 Writing LeadIn...

I 10:31:24 Writing Image...

W 10:33:59 Failed to Write Sectors 246496 - 246527 - Unknown (Vendor Unique) (0x80, 0x04)

W 10:33:59 Retrying (1 of 20)...

W 10:33:59 Retry Failed - No Seek Complete

W 10:33:59 Retrying (2 of 20)...

W 10:33:59 Retry Failed - Invalid Address For Write

W 10:33:59 Retrying (3 of 20)...

W 10:33:59 Retry Failed - Invalid Address For Write

W 10:33:59 Retrying (4 of 20)...

W 10:33:59 Retry Failed - Invalid Address For Write

W 10:33:59 Retrying (5 of 20)...

W 10:33:59 Retry Failed - Invalid Address For Write

W 10:33:59 Retrying (6 of 20)...

W 10:33:59 Retry Failed - Invalid Address For Write

W 10:33:59 Retrying (7 of 20)...

W 10:33:59 Retry Failed - Invalid Address For Write

W 10:33:59 Retrying (8 of 20)...

W 10:33:59 Retry Failed - Invalid Address For Write

W 10:33:59 Retrying (9 of 20)...

W 10:33:59 Retry Failed - Invalid Address For Write

W 10:33:59 Retrying (10 of 20)...

W 10:33:59 Retry Failed - Invalid Address For Write

W 10:33:59 Retrying (11 of 20)...

W 10:33:59 Retry Failed - Invalid Address For Write

W 10:33:59 Retrying (12 of 20)...

W 10:33:59 Retry Failed - Invalid Address For Write

W 10:33:59 Retrying (13 of 20)...

W 10:33:59 Retry Failed - Invalid Address For Write

W 10:33:59 Retrying (14 of 20)...

W 10:33:59 Retry Failed - Invalid Address For Write

W 10:33:59 Retrying (15 of 20)...

W 10:33:59 Retry Failed - Invalid Address For Write

W 10:33:59 Retrying (16 of 20)...

W 10:33:59 Retry Failed - Invalid Address For Write

W 10:33:59 Retrying (17 of 20)...

W 10:33:59 Retry Failed - Invalid Address For Write

W 10:33:59 Retrying (18 of 20)...

W 10:33:59 Retry Failed - Invalid Address For Write

W 10:33:59 Retrying (19 of 20)...

W 10:33:59 Retry Failed - Invalid Address For Write

W 10:33:59 Retrying (20 of 20)...

W 10:33:59 Retry Failed - Invalid Address For Write

W 10:34:08 Retrying (21)...

W 10:34:08 Retry Failed - Invalid Address For Write

W 10:34:08 Retrying (22)...

W 10:34:08 Retry Failed - Invalid Address For Write

W 10:34:09 Retrying (23)...

W 10:34:09 Retry Failed - Invalid Address For Write

W 10:34:09 Retrying (24)...

W 10:34:09 Retry Failed - Invalid Address For Write

W 10:34:09 Retrying (25)...

W 10:34:09 Retry Failed - Invalid Address For Write

W 10:34:09 Retrying (26)...

W 10:34:09 Retry Failed - Invalid Address For Write

W 10:34:09 Retrying (27)...

W 10:34:09 Retry Failed - Invalid Address For Write

W 10:34:09 Retrying (28)...

W 10:34:09 Retry Failed - Invalid Address For Write

W 10:34:09 Retrying (29)...

W 10:34:09 Retry Failed - Invalid Address For Write

E 10:40:02 Failed to Write Sectors 246496 - 246527 - Unknown (Vendor Unique) (0x80, 0x04)

I 10:40:02 Synchronising Cache...

I 10:40:03 Closing Track...

I 10:40:13 Finalising Disc...

E 10:40:37 Failed to Write Image!

E 10:40:37 Operation Failed! - Duration: 00:09:38

I 10:40:37 Average Write Rate: 951 KB/s (0.7x) - Maximum Write Rate: 5,618 KB/s (4.1x)

Posted

The first error is always the real one - the retries can show something totally different, and often misleading.

 

As such, this is the error:

 

W 10:33:59 Failed to Write Sectors 246496 - 246527 - Unknown (Vendor Unique) (0x80, 0x04)

 

....and it's the same one you had originally.

 

You're just going to have to stop using those discs and go for the Verbs / TY's.

Posted

you will have to try with some other media, try verb TYG02, TYG03 or some MCC 002. or the +R versions if your drive is + only

 

If it still does it, then see dell as to getting drive replaced.

Posted (edited)

Thanks for the help and suggestions. I will try to use some higher quality media.

 

I'm slightly skeptical, though, since I have successfully made burns to the same series of media. In fact, I have working DVDs that came from the exact same pack of disks!

 

Oh well, unless you can think of anything else I'll try another brand - and then resort to calling Dell. I'm not too hopeful with Dell, though, since my warranty just happened to expire right before the DVD burning problems began!

 

If I do have to get a new burner, any recommendations? I have plenty of SATA slots available or can use the current interface. Thanks in advance.

Edited by tmittleider
Posted
pioneer 111 or 112 or liteon LH-20A1H

Is there any good reason to stick with an IDE drive vs. a SATA? There is a liteon LH-20A1S SATA model at Newegg for $45. The only differences I can see are that the H-version has LightScribe and a slower CD-RW speed (24x) vs. the S-version without LightScribe and a higher CD-RW speed (32x). Also, the SATA version is $10 more expensive.

 

I like the thought of SATA for cable management reasons.

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