Erasing Discs

Clear · April 25, 2007

I've got some DVD+RW discs which I can't erase. ImgBurn gets to 98%, the drive spins up and down constantly and never completes. It doesn't appear to be isolated to some damaged discs, it's all DVD+RW media I use.

Some facts below:

- The drive is a: PHILIPS DVD+-RW SDVD8820 with AX02 firmware.

- The DVD+RW discs media code are: INFODISC-A10-01.

Any help would be greatly appreciated!

**LIGHTNING UK!** · April 25, 2007

Are you doing a full erase?

Is this 98% something that takes minutes to reach, or does it only take seconds?

I ask this because there are 2 stages to a DVD+RW erase / format.

The 1st part (foreground) will only take a few seconds and if it's stuck at 98% on that, it's different to when it's stuck at 98% on the 2nd part (background) which takes much longer.

Clear · April 25, 2007

Are you doing a full erase?

Is this 98% something that takes minutes to reach, or does it only take seconds?

I ask this because there are 2 stages to a DVD+RW erase / format.

The 1st part (foreground) will only take a few seconds and if it's stuck at 98% on that, it's different to when it's stuck at 98% on the 2nd part (background) which takes much longer.

Thanks for the reply.

Yes, I'm doing a full erase. It takes ~5 minutes or so to get to 98% - I wasn't timing though.

**Shamus_McFartfinger** · April 25, 2007

Have you got any media besides those InfoDisk ones? I've never used their re-writables but their DVD-R media is rubbish. A log file would be handy if you still have it.

**LIGHTNING UK!** · April 25, 2007

5 minutes?! Damn, what are you using.... 18x DVD+RW media?!

My 8x ones take about 9 minutes - as can be seen here http://forum.imgburn.com/index.php?showtopic=3282

When it seems like it's stuck on 98%, press F8 and see if the drive is still responding to commands. You should see them scrolling up in the log window.

There's nothing I can really do if the drive just doesn't want to finish the task. Perhaps a lens cleaner might help? I assume the firmware is up-to-date and that the 'different' discs you tried were using different dyes?

Clear · April 25, 2007

Have you got any media besides those InfoDisk ones? I've never used their re-writables but their DVD-R media is rubbish. A log file would be handy if you still have it.

No, I don't have any other re-recordable media - I have been meaning to get some more though... any recommendations?

I don't have the log, I'll re-erase it and post it.

EDIT: Log post below.

5 minutes?! Damn, what are you using.... 18x DVD+RW media?!

My 8x ones take about 9 minutes - as can be seen here http://forum.imgburn.com/index.php?showtopic=3282

When it seems like it's stuck on 98%, press F8 and see if the drive is still responding to commands. You should see them scrolling up in the log window.

There's nothing I can really do if the drive just doesn't want to finish the task. Perhaps a lens cleaner might help? I assume the firmware is up-to-date and that the 'different' discs you tried were using different dyes?

Like I said, I wasn't timing. It probably was around the 10 minutes mark. The firmware is up-to-date, but all the DVD+RW are of the same media code/dye. I'll try pressing F8 and see what happens.

Thanks again!

EDIT: Here's what is displayed when pressing F8.

I 17:31:02 ImgBurn Version 2.3.2.0 started!
I 17:31:02 Microsoft Windows Vista Ultimate Edition (6.0, Build 6000)
I 17:31:02 Total Physical Memory: 2,094,656 KB  -  Available: 1,455,856 KB
W 17:31:02 AnyDVD can interfere with ImgBurn's ability to verify accurately, please ensure it's disabled!
I 17:31:02 Initialising SPTI...
I 17:31:02 Searching for SCSI / ATAPI devices...
I 17:31:02 Found 1 DVD?RW!
W 18:48:36 I/O Interface 'Debug Mode' has been Enabled!
I 18:48:36 [1:0:0] PHILIPS DVD+-RW SDVD8820 AX02 (D:) (ATA)
I 18:48:36 CDB: 00 00 00 00 00 00
I 18:48:36 CDB Interpretation: Test Unit Ready
I 18:48:38 [1:0:0] PHILIPS DVD+-RW SDVD8820 AX02 (D:) (ATA)
I 18:48:38 CDB: 00 00 00 00 00 00
I 18:48:38 CDB Interpretation: Test Unit Ready
I 18:48:39 [1:0:0] PHILIPS DVD+-RW SDVD8820 AX02 (D:) (ATA)
I 18:48:39 CDB: 00 00 00 00 00 00
I 18:48:39 CDB Interpretation: Test Unit Ready
I 18:48:40 [1:0:0] PHILIPS DVD+-RW SDVD8820 AX02 (D:) (ATA)
I 18:48:40 CDB: 00 00 00 00 00 00
I 18:48:40 CDB Interpretation: Test Unit Ready
I 18:48:41 [1:0:0] PHILIPS DVD+-RW SDVD8820 AX02 (D:) (ATA)
I 18:48:41 CDB: 00 00 00 00 00 00
I 18:48:41 CDB Interpretation: Test Unit Ready
I 18:48:42 [1:0:0] PHILIPS DVD+-RW SDVD8820 AX02 (D:) (ATA)
I 18:48:42 CDB: 00 00 00 00 00 00
I 18:48:42 CDB Interpretation: Test Unit Ready
W 18:48:42 I/O Interface 'Debug Mode' has been Disabled!
I 18:54:11 Operation Started!
I 18:54:11 Device: [1:0:0] PHILIPS DVD+-RW SDVD8820 AX02 (D:) (ATA)
I 18:54:11 Media Type: DVD+RW (Disc ID: INFODISC-A10-01) (Speeds: 2.4x, 4x)
I 18:54:11 Quick Erase: No
I 18:54:11 Erasing Disc...
W 19:05:33 I/O Interface 'Debug Mode' has been Enabled!
I 19:05:34 [1:0:0] PHILIPS DVD+-RW SDVD8820 AX02 (D:) (ATA)
I 19:05:34 CDB: 03 00 00 00 18 00
I 19:05:34 CDB Interpretation: Request Sense
I 19:05:34 BUFFER: 70 00 00 00 00 00 00 0A 00 00 00 00 04 04 00 80 AB 3C 00 00 00 00 00 00
I 19:05:35 [1:0:0] PHILIPS DVD+-RW SDVD8820 AX02 (D:) (ATA)
I 19:05:35 CDB: 03 00 00 00 18 00
I 19:05:35 CDB Interpretation: Request Sense
I 19:05:35 BUFFER: 70 00 00 00 00 00 00 0A 00 00 00 00 04 04 00 80 AB 89 00 00 00 00 00 00

It does contine like this, I've just cropped it down.

Edited April 25, 2007 by Clear

**LIGHTNING UK!** · April 25, 2007

Ok, the last bit of the debug log may have been more helpful

But if it's at 98% and still accepting commands, it's just the drive not finishing what it's told to do.

Clear · April 25, 2007

Ok, the last bit of the debug log may have been more helpful

But if it's at 98% and still accepting commands, it's just the drive not finishing what it's told to do.

I wish there was a "last bit", it just keeps going. Any idea why it wouldn't finish?

**LIGHTNING UK!** · April 25, 2007

Sorry, I meant whereby the % isn't changing.

I 19:05:35 CDB Interpretation: Request Sense
I 19:05:35 BUFFER: 70 00 00 00 00 00 00 0A 00 00 00 00 04 04 00 80 AB 89 00 00 00 00 00 00

It's these 2 bytes that contain the % complete status.

100% being FF FF

As you can see, AB 89 is only just past half way

As to why it's not finishing, I dunno, you'll have to ask the drive

Try some discs with a different dye. Verbatim ones or something. Perhaps get some DVD-RW's too while you're at it so you have a few to play around with.

Clear · April 25, 2007

Sorry, I meant whereby the % isn't changing.

I 19:05:35 CDB Interpretation: Request Sense
I 19:05:35 BUFFER: 70 00 00 00 00 00 00 0A 00 00 00 00 04 04 00 80 AB 89 00 00 00 00 00 00

It's these 2 bytes that contain the % complete status.

100% being FF FF

As you can see, AB 89 is only just past half way

As to why it's not finishing, I dunno, you'll have to ask the drive

Try some discs with a different dye. Verbatim ones or something. Perhaps get some DVD-RW's too while you're at it so you have a few to play around with.

Ah I see. Well, thanks for the help. I'll try with some of the other DVD+RW with the same media code/dye and see what happens. I suppose it's possible that my drive doesn't like that type of dye if it happens with them all.

**lfcrule1972** · April 26, 2007

I have found Verbatim DVD-RW to be very reliable, the +RW aren't bad either

Clear · April 26, 2007

I have found Verbatim DVD-RW to be very reliable, the +RW aren't bad either

Got a link?

**LIGHTNING UK!** · April 26, 2007

www.svp.co.uk

Oh and i think there's an AX03 firmware for that drive available somewhere - someone just caught me on email saying the drive doesn't burn anything - seems this is common and dell (who happen to use these drives) just swap them out for a decent NEC one.

**chewy** · April 26, 2007

weird?

Amilos notebooks use that drive and have a AX31 firmware

http://www.amilo-forum.com/topic,30,-Firmw...-dvd-drive.html

Clear · April 27, 2007

www.svp.co.uk

Oh and i think there's an AX03 firmware for that drive available somewhere - someone just caught me on email saying the drive doesn't burn anything - seems this is common and dell (who happen to use these drives) just swap them out for a decent NEC one.

OK, thanks. I'll been on the SVP site before. :thumbup:

weird?

Amilos notebooks use that drive and have a AX31 firmware

http://www.amilo-forum.com/topic,30,-Firmw...-dvd-drive.html

Hmm... I might try this.

**LIGHTNING UK!** · April 27, 2007

Make sure you visit the site for your own laptop manufacturer!

There's a good chance the xx3x series is for a different one to the xx0x series - and we don't want to be responsible for you bricking your drive!

Clear · April 28, 2007

Make sure you visit the site for your own laptop manufacturer!

There's a good chance the xx3x series is for a different one to the xx0x series - and we don't want to be responsible for you bricking your drive!

Thanks for the advice. I would've researched the firmware before flashing it anyway. :thumbup:

BTW, I tried erasing and writing to the same discs using another drive and they work perfectly. Guess my primary drive just doesn't like the dye. >_<

Sign In

Erasing Discs

Recommended Posts

Clear

LIGHTNING UK!

Clear

Shamus_McFartfinger

LIGHTNING UK!

Clear

LIGHTNING UK!

Clear

LIGHTNING UK!

Clear

lfcrule1972

Clear

LIGHTNING UK!

chewy

Clear

LIGHTNING UK!

Clear

Create an account or sign in to comment

Create an account

Sign in

Browse

Activity

Important Information