WirelessGuy Posted May 31, 2007 Share Posted May 31, 2007 I posted this on the "Bugs" forum, but it likely is better done on "Support" My IBM T43 Think Pad Win XP PC is what I'm using, but I can't get the software to find the DVD Drive. Here is the error log and also a screen shot of the result follows: ================================================ I 15:43:46 ImgBurn Version 2.3.2.0 started! I 15:43:46 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 2) I 15:43:46 Total Physical Memory: 1,046,960 KB - Available: 429,192 KB I 15:43:46 Initialising SPTI... I 15:43:46 Searching for SCSI / ATAPI devices... E 15:43:48 CreateFile Failed! - Device: '\\.\CdRom0' (D:) E 15:43:48 Reason: The device is not ready. W 15:43:48 Errors were encountered when trying to access a drive. W 15:43:48 This drive will not be visible in the program. W 15:43:48 No devices detected! I 15:44:27 Searching for SCSI / ATAPI devices... E 15:44:29 CreateFile Failed! - Device: '\\.\CdRom0' (D:) E 15:44:29 Reason: The device is not ready. W 15:44:29 Errors were encountered when trying to access a drive. W 15:44:29 This drive will not be visible in the program. W 15:44:29 No devices detected! ================================================= Is this just a DVD/CD-Read and not Read / Write Drive? ================================================= Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted May 31, 2007 Share Posted May 31, 2007 Windows is erroring out so there must be something wrong with your setup. Do you have any odd programs running? Maybe some packet writing software? Can you please post your filter driver info (look in the 'Tools' menu). Link to comment Share on other sites More sharing options...
WirelessGuy Posted May 31, 2007 Author Share Posted May 31, 2007 I posted this on the "Bugs" forum, but it likely is better done on "Support" My IBM T43 Think Pad Win XP PC is what I'm using, but I can't get the software to find the DVD Drive. Here is the error log and also a screen shot of the result follows: ================================================ I 15:43:46 ImgBurn Version 2.3.2.0 started! I 15:43:46 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 2) I 15:43:46 Total Physical Memory: 1,046,960 KB - Available: 429,192 KB I 15:43:46 Initialising SPTI... I 15:43:46 Searching for SCSI / ATAPI devices... E 15:43:48 CreateFile Failed! - Device: '\\.\CdRom0' (D:) E 15:43:48 Reason: The device is not ready. W 15:43:48 Errors were encountered when trying to access a drive. W 15:43:48 This drive will not be visible in the program. W 15:43:48 No devices detected! I 15:44:27 Searching for SCSI / ATAPI devices... E 15:44:29 CreateFile Failed! - Device: '\\.\CdRom0' (D:) E 15:44:29 Reason: The device is not ready. W 15:44:29 Errors were encountered when trying to access a drive. W 15:44:29 This drive will not be visible in the program. W 15:44:29 No devices detected! ================================================= Is this just a DVD/CD-Read and not Read / Write Drive? ================================================= Link to comment Share on other sites More sharing options...
WirelessGuy Posted May 31, 2007 Author Share Posted May 31, 2007 Windows is erroring out so there must be something wrong with your setup. Do you have any odd programs running? Maybe some packet writing software? Can you please post your filter driver info (look in the 'Tools' menu). ========================================== Looks like it might not be a "write capable" drive. See log below: ------------------------------------------------------------------------------ =============================================== Filter Driver Load Order - ImgBurn v2.3.2.0 =============================================== Upper Device Filter: redbook Upper Class Filter: GEARAspiWDM Device: CD/DVD-ROM Device Lower Class Filter: sscdbhk5 Lower Class Filter: drvmcdb Lower Class Filter: PxHelp20 Lower Device Filter: imapi Filter Name: redbook File Name: C:\WINDOWS\system32\DRIVERS\redbook.sys File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) File Description: Redbook Audio Filter Driver Product Name: Microsoft Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted May 31, 2007 Share Posted May 31, 2007 No, that line doesn't mean what you think it does. It's simply a generic term. I can only assume one or more of your filter drivers are messing things up and making that API call fail in the way that it is. Obviously I don't know what software you actually use on your PC, but I'd be inclined to remove the following two filters: sscdbhk5 drvmcdb On the other hand, try turning off all the CD/DVD related tools you have running - they'll probably be sitting in the system tray. Link to comment Share on other sites More sharing options...
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