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Possible Timeout - Finalise Error


Ph4r

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OK, so I started getting these "Finalise Disc Failed! - Reason: Program Memory Area Update Failure" Errors recently on multiple different MID's (MCC-04 and CMC MAG-M01). I read the forums here and most of the time someone comes in to blame the problem on the Discs being 'cheap.' I noticed a couple other things when this became an issue on almost every burn (these are all 16x Media, burned at 12x), when I click Cancel on the Error window it still Retries the Finalise from the beginning instead of aborting as I expected it to do. What I then end up with is a Media with two closed sessions and booktype being reported as matching the Disc Type when I have DVD-ROM set in the config. These discs are not readable in any of my stand-alone test units, only in PC DVD Burners, Readers can not see the disc either.

 

So, I tried something... I pulled out a paperclip and manually ejected the disc while the error window was still up before proceeding. The disc was still being spun when I ejected it, but surprisingly the disc works in everything that I try it in, and has Booktype set properly! Maybe there is a timeout delay that is needed in the software if this is some sort of response that you are expecting from the drive and not receiving? Also, I think that Cancel should Cancel the recording process and not retry the finalise as that is what the other button 'Retry' is for.

 

I am attaching some driver and Log info below if you think that there is something else to blame other than my media.

 

===============================================

Filter Driver Load Order - ImgBurn v2.3.2.0

===============================================

 

Upper Device Filter: redbook

Upper Class Filter: [None Found]

Device: CD/DVD-ROM Device

Lower Class Filter: [None Found]

Lower Device Filter: imapi

 

Filter Name: redbook

File Name: C:\WINDOWS\system32\DRIVERS\redbook.sys

File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

File Description: Redbook Audio Filter Driver

Product Name: Microsoft® Windows® Operating System

Product Version: 5.1.2600.2180

Company Name: Microsoft Corporation

Copyright: © Microsoft Corporation. All rights reserved.

 

Filter Name: imapi

File Name: C:\WINDOWS\system32\DRIVERS\imapi.sys

File Version: 5.1.2600.2714 (xpsp.050705-1524)

File Description: IMAPI Kernel Driver

Product Name: Microsoft® Windows® Operating System

Product Version: 5.1.2600.2714

Company Name: Microsoft Corporation

Copyright: © Microsoft Corporation. All rights reserved.

 

; //****************************************\\

; ImgBurn Version 2.3.2.0 - Log

; Saturday, 08 December 2007, 08:00:31

; \\****************************************//

;

;

I 07:13:23 ImgBurn Version 2.3.2.0 started!

I 07:13:23 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 2)

I 07:13:23 Total Physical Memory: 1,048,048 KB - Available: 490,140 KB

I 07:13:23 Initialising SPTI...

I 07:13:23 Searching for SCSI / ATAPI devices...

I 07:13:23 Found 1 CD-RW, 1 DVD-ROM and 1 DVD±RW/RAM!

I 07:14:33 Operation Started!

I 07:14:33 Source File: *****

I 07:14:33 Source File Sectors: 2,006,512 (MODE1/2048)

I 07:14:33 Source File Size: 4,109,336,576 bytes

I 07:14:33 Source File Volume Identifier: *****

I 07:14:33 Source File Implementation Identifier: Daikin U.S. Comtec Lab

I 07:14:33 Source File File System(s): ISO9660, UDF (1.02)

I 07:14:33 Destination Device: [4:0:0] TSSTcorp CDDVDW SH-S203B SB01 (Z:) (ATA)

I 07:14:33 Destination Media Type: DVD+R (Disc ID: CMC MAG-M01-00) (Speeds: 4x, 6x, 8x, 12x, 16x, 18x)

I 07:14:33 Destination Media Sectors: 2,295,104

I 07:14:33 Write Mode: DVD

I 07:14:33 Write Type: DAO

I 07:14:33 Write Speed: 12x

I 07:14:33 Link Size: Auto

I 07:14:33 Test Mode: No

I 07:14:33 BURN-Proof: Enabled

I 07:14:33 Filling Buffer... (40 MB)

I 07:14:33 Writing LeadIn...

I 07:14:51 Writing Image... (LBA: 0 - 2006511)

I 07:20:55 Synchronising Cache...

I 07:21:00 Closing Track...

I 07:21:03 Finalising Disc...

W 07:21:20 Potential 'WaitImmediateIO' Deferred Error - (0/2) - Program Memory Area Update Failure

E 07:22:13 Finalise Disc Failed! - Reason: Program Memory Area Update Failure

I 07:22:13 Finalising Disc (Last Attempt!)...

E 07:22:13 Finalise Disc Failed! - Reason: Medium Not Present - Tray Open

E 07:22:13 Failed to Write Image!

E 07:22:13 Operation Failed! - Duration: 00:07:40

I 07:22:13 Average Write Rate: 11,055 KB/s (8.0x) - Maximum Write Rate: 15,755 KB/s (11.4x)

I 08:00:31 Close Request Acknowledged

I 08:00:31 Closing Down...

I 08:00:31 Shutting down SPTI...

I 08:00:31 ImgBurn closed!

;

;

; //****************************************\\

; ImgBurn Version 2.3.2.0 - Log

; Friday, 07 December 2007, 21:58:04

; \\****************************************//

;

;

I 21:34:23 ImgBurn Version 2.3.2.0 started!

I 21:34:23 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 2)

I 21:34:23 Total Physical Memory: 1,048,048 KB - Available: 347,244 KB

I 21:34:23 Initialising SPTI...

I 21:34:23 Searching for SCSI / ATAPI devices...

I 21:34:23 Found 1 CD-RW, 1 DVD-ROM and 1 DVD±RW/RAM!

I 21:45:32 Operation Started!

I 21:45:32 Source File: *****

I 21:45:32 Source File Sectors: 1,960,233 (MODE1/2048)

I 21:45:32 Source File Size: 4,014,557,184 bytes

I 21:45:32 Source File Volume Identifier: *****

I 21:45:32 Source File Application Identifier: MKISOFS ISO 9660/HFS FILESYSTEM BUILDER & CDRECORD CD-R/DVD CREATOR © 1993 E.YOUNGDALE © 1997 J.PEARSON/J.SCHILLING

I 21:45:32 Source File Implementation Identifier: mkisofs

I 21:45:32 Source File File System(s): ISO9660, UDF (1.02)

I 21:45:32 Destination Device: [4:0:0] TSSTcorp CDDVDW SH-S203B SB01 (Z:) (ATA)

I 21:45:32 Destination Media Type: DVD+R (Disc ID: CMC MAG-M01-00) (Speeds: 4x, 6x, 8x, 12x, 16x, 18x)

I 21:45:32 Destination Media Sectors: 2,295,104

I 21:45:32 Write Mode: DVD

I 21:45:32 Write Type: DAO

I 21:45:32 Write Speed: 12x

I 21:45:32 Link Size: Auto

I 21:45:32 Test Mode: No

I 21:45:32 BURN-Proof: Enabled

I 21:45:32 Filling Buffer... (40 MB)

I 21:45:33 Writing LeadIn...

I 21:45:50 Writing Image... (LBA: 0 - 1960232)

I 21:50:33 Synchronising Cache...

I 21:50:40 Closing Track...

I 21:50:43 Finalising Disc...

W 21:51:00 Potential 'WaitImmediateIO' Deferred Error - (0/2) - Program Memory Area Update Failure

E 21:57:56 Finalise Disc Failed! - Reason: Program Memory Area Update Failure

I 21:57:56 Finalising Disc (Last Attempt!)...

E 21:57:56 Finalise Disc Failed! - Reason: Medium Not Present - Tray Open

E 21:57:56 Failed to Write Image!

E 21:57:56 Operation Failed! - Duration: 00:12:23

I 21:57:56 Average Write Rate: 13,853 KB/s (10.0x) - Maximum Write Rate: 16,718 KB/s (12.1x)

I 21:58:04 Close Request Acknowledged

I 21:58:04 Closing Down...

I 21:58:04 Shutting down SPTI...

I 21:58:04 ImgBurn closed!

;

;

; //****************************************\\

; ImgBurn Version 2.3.2.0 - Log

; Friday, 07 December 2007, 19:13:05

; \\****************************************//

;

;

I 19:07:04 ImgBurn Version 2.3.2.0 started!

I 19:07:04 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 2)

I 19:07:04 Total Physical Memory: 1,048,048 KB - Available: 344,956 KB

I 19:07:04 Initialising SPTI...

I 19:07:04 Searching for SCSI / ATAPI devices...

I 19:07:04 Found 1 CD-RW, 1 DVD-ROM and 1 DVD±RW/RAM!

I 19:07:06 Operation Started!

I 19:07:06 Source File: *****

I 19:07:06 Source File Sectors: 1,960,233 (MODE1/2048)

I 19:07:06 Source File Size: 4,014,557,184 bytes

I 19:07:06 Source File Volume Identifier: *****

I 19:07:06 Source File Application Identifier: MKISOFS ISO 9660/HFS FILESYSTEM BUILDER & CDRECORD CD-R/DVD CREATOR © 1993 E.YOUNGDALE © 1997 J.PEARSON/J.SCHILLING

I 19:07:06 Source File Implementation Identifier: mkisofs

I 19:07:06 Source File File System(s): ISO9660, UDF (1.02)

I 19:07:06 Destination Device: [4:0:0] TSSTcorp CDDVDW SH-S203B SB01 (Z:) (ATA)

I 19:07:06 Destination Media Type: DVD+R (Disc ID: MCC-004-00) (Speeds: 4x, 6x, 8x, 12x, 16x, 18x, 20x)

I 19:07:06 Destination Media Sectors: 2,295,104

I 19:07:06 Write Mode: DVD

I 19:07:06 Write Type: DAO

I 19:07:06 Write Speed: 12x

I 19:07:06 Link Size: Auto

I 19:07:06 Test Mode: No

I 19:07:06 BURN-Proof: Enabled

I 19:07:06 Filling Buffer... (40 MB)

I 19:07:07 Writing LeadIn...

I 19:07:24 Writing Image... (LBA: 0 - 1960232)

I 19:12:09 Synchronising Cache...

I 19:12:16 Closing Track...

I 19:12:19 Finalising Disc...

W 19:12:37 Potential 'WaitImmediateIO' Deferred Error - (0/2) - Program Memory Area Update Failure

E 19:12:46 Finalise Disc Failed! - Reason: Program Memory Area Update Failure

I 19:12:46 Finalising Disc (Last Attempt!)...

I 19:12:59 Image MD5: 1744b296f1aa94390116559fbca23261

I 19:13:02 File Successfully Deleted: *****

I 19:13:02 Operation Successfully Completed! - Duration: 00:05:52

I 19:13:02 Average Write Rate: 13,804 KB/s (10.0x) - Maximum Write Rate: 16,725 KB/s (12.1x)

I 19:13:05 Close Request Acknowledged

I 19:13:05 Closing Down...

I 19:13:05 Shutting down SPTI...

I 19:13:05 ImgBurn closed!

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The 'Last Attempt' is actually slightly different to the normal one and is performed as one final attempt to get you a working disc. You have to understand that errors during the final stages are NOT supposed to happen, and if they do it's typically once in a blue moon. The 'Last Attempt' is therefore not really a big deal for most people but I can appreciate that if your drive bombs out on all discs then you may well get annoyed with it happening.

 

You shouldn't get 2 sessions because there's never a 2nd one opened that need closing. That would be a drive / firmware issue if it's actually happening.

 

The samsung drives seem to be the worst ones for these errors, hopefully the next firmware release will fix it.

 

See if it makes any difference having the 'DVD+R Reserve Track' checkbox ticked in the settings (on the Write tab)

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See if it makes any difference having the 'DVD+R Reserve Track' checkbox ticked in the settings (on the Write tab)

 

Thanks for your quick response, I have set this and had the past two burns successful. Also, I have been using this program for a while now and only recently started having that error (On the same batch of discs). I will test more next weekend.

 

Please keep the Error MSGBOX in the back of your head, to have the different options do different things. If they do already and I do not understand it, maybe an 'Abort' Button could be added.

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As I kinda mentioned before, the 'cancel' does cancel... it takes it out of the retry loop.

 

After that there's another bit of code for the last attempt that runs if the previous code (in the retry loop) failed.

 

If the drive was working properly there's be no need for this bodge workaround you think you've come up with.

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