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Posted

I use the Imgburn and Microsoft Vista Business ..

 

Everytime I use the Imgburn to burn the images ISO / MDS file to DVD, my vista display Blue screen and reboot my PC...

 

I am using Pioneer DVR 212 SATA internal writer...

 

the imgburn version are 2.3.2.0 and 2.4.0

both have the similar problem.

 

the attachment is my Vista dump file.

 

Please advise.

 

Terry

Mini031308_01.dmp

Posted

Hi and welcome to the forum, terrybobo! :)

 

If you change this setting;

 

Vista Control panel -> Advanced system settings -> System -> the tab 'Start and Recovery' -> Settings -> uncheck the option to restart automatic

 

That would allow you to see what driver that is causing the blue screen (you should see the driver name on the blue text).

 

Another thing: Not sure If you have JMicron SATA on the mother board. I know those connections don't like to have burners attached to them.

 

The power supply is strong enough?

Posted

RegKill.sys is causing it and it's actually wmplayer.exe that's initiating it.

 

*******************************************************************************
*																			 *
*						Bugcheck Analysis									*
*																			 *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0012e705, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write operation
Arg4: 88be03f5, address which referenced memory

Debugging Details:
------------------




READ_ADDRESS: GetPointerFromAddress: unable to read from 81d275a0
Unable to read MiSystemVaType memory at 81d086a0
0012e705 

CURRENT_IRQL:  2

FAULTING_IP: 
RegKill+3f5
88be03f5 ??			  ???

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  wmplayer.exe

TRAP_FRAME:  87403d9c -- (.trap 0xffffffff87403d9c)
ErrCode = 00000000
eax=0012e700 ebx=854bf4b0 ecx=83d0fe88 edx=0861000a esi=83a57788 edi=83a578af
eip=88be03f5 esp=87403e10 ebp=87403e4c iopl=0		 nv up ei pl zr na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000			 efl=00010246
RegKill+0x3f5:
88be03f5 ??			  ???
Resetting default scope

LAST_CONTROL_TRANSFER:  from 88be03f5 to 81c493d4

STACK_TEXT:  
87403d9c 88be03f5 badb0d00 0861000a c026928c nt!KiTrap0E+0x2ac
WARNING: Stack unwind information not available. Following frames may be wrong.
87403e0c 88be0493 854bf4b0 0012e700 81c34ae0 RegKill+0x3f5
87403e4c 877980fb 83a57788 87403e6c 87798148 RegKill+0x493
87403e58 87798148 83a57788 00000000 83c67a68 ataport!IdeCompleteIoctl+0x17
87403e6c 8779c76f 83a57788 84229970 83cbd1eb ataport!ASyncScsiPassThroughCompletion+0x12
87403e8c 8779c806 83a57788 83c67a68 83cbd178 ataport!PortpCompleteRequestIrp+0x57
87403ea0 81c34ae0 00000000 83cbd178 83c67a68 ataport!PortpAsyncCompletion+0x1e
87403ed4 877952c9 83d0fe30 83a3b2e8 87403f04 nt!IopfCompleteRequest+0x12d
87403ee4 87795cac 84229970 83cbd178 83d0fe30 ataport!IdeCompleteScsiIrp+0x31
87403f04 87792fdc 84229970 00000000 87403f34 ataport!IdeCommonCrbCompletion+0x44
87403f14 87797e39 841e20e0 83a3b2e8 83a3b2e8 ataport!IdeTranslateCompletedRequest+0x3e
87403f34 8779806f 841e20e0 83a3b2e8 81cec820 ataport!IdeProcessCompletedRequests+0x121
87403f88 81c6b07e 841e209c 841e2028 00000000 ataport!IdePortCompletionDpc+0xab
87403ff4 81c3751d a04c145c 00000000 00000000 nt!KiRetireDpcList+0x147
87403ff8 a04c145c 00000000 00000000 00000000 nt!KiDispatchInterrupt+0x3d
81c3751d 00000000 0000001a 00c1850f bb830000 0xa04c145c


STACK_COMMAND:  kb

FOLLOWUP_IP: 
RegKill+3f5
88be03f5 ??			  ???

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  RegKill+3f5

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: RegKill

IMAGE_NAME:  RegKill.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  3c8ad50e

FAILURE_BUCKET_ID:  0xD1_RegKill+3f5

BUCKET_ID:  OLD_IMAGE_RegKill.sys

Followup: MachineOwner
---------

Posted

I've unload the Regkill and the Imgburn works fine now, Thank you very much for your great help.

:thumbup:

 

RegKill.sys is causing it and it's actually wmplayer.exe that's initiating it.

 

*******************************************************************************
*																			 *
*						Bugcheck Analysis									*
*																			 *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0012e705, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write operation
Arg4: 88be03f5, address which referenced memory

Debugging Details:
------------------




READ_ADDRESS: GetPointerFromAddress: unable to read from 81d275a0
Unable to read MiSystemVaType memory at 81d086a0
0012e705 

CURRENT_IRQL:  2

FAULTING_IP: 
RegKill+3f5
88be03f5 ??			  ???

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  wmplayer.exe

TRAP_FRAME:  87403d9c -- (.trap 0xffffffff87403d9c)
ErrCode = 00000000
eax=0012e700 ebx=854bf4b0 ecx=83d0fe88 edx=0861000a esi=83a57788 edi=83a578af
eip=88be03f5 esp=87403e10 ebp=87403e4c iopl=0		 nv up ei pl zr na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000			 efl=00010246
RegKill+0x3f5:
88be03f5 ??			  ???
Resetting default scope

LAST_CONTROL_TRANSFER:  from 88be03f5 to 81c493d4

STACK_TEXT:  
87403d9c 88be03f5 badb0d00 0861000a c026928c nt!KiTrap0E+0x2ac
WARNING: Stack unwind information not available. Following frames may be wrong.
87403e0c 88be0493 854bf4b0 0012e700 81c34ae0 RegKill+0x3f5
87403e4c 877980fb 83a57788 87403e6c 87798148 RegKill+0x493
87403e58 87798148 83a57788 00000000 83c67a68 ataport!IdeCompleteIoctl+0x17
87403e6c 8779c76f 83a57788 84229970 83cbd1eb ataport!ASyncScsiPassThroughCompletion+0x12
87403e8c 8779c806 83a57788 83c67a68 83cbd178 ataport!PortpCompleteRequestIrp+0x57
87403ea0 81c34ae0 00000000 83cbd178 83c67a68 ataport!PortpAsyncCompletion+0x1e
87403ed4 877952c9 83d0fe30 83a3b2e8 87403f04 nt!IopfCompleteRequest+0x12d
87403ee4 87795cac 84229970 83cbd178 83d0fe30 ataport!IdeCompleteScsiIrp+0x31
87403f04 87792fdc 84229970 00000000 87403f34 ataport!IdeCommonCrbCompletion+0x44
87403f14 87797e39 841e20e0 83a3b2e8 83a3b2e8 ataport!IdeTranslateCompletedRequest+0x3e
87403f34 8779806f 841e20e0 83a3b2e8 81cec820 ataport!IdeProcessCompletedRequests+0x121
87403f88 81c6b07e 841e209c 841e2028 00000000 ataport!IdePortCompletionDpc+0xab
87403ff4 81c3751d a04c145c 00000000 00000000 nt!KiRetireDpcList+0x147
87403ff8 a04c145c 00000000 00000000 00000000 nt!KiDispatchInterrupt+0x3d
81c3751d 00000000 0000001a 00c1850f bb830000 0xa04c145c


STACK_COMMAND:  kb

FOLLOWUP_IP: 
RegKill+3f5
88be03f5 ??			  ???

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  RegKill+3f5

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: RegKill

IMAGE_NAME:  RegKill.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  3c8ad50e

FAILURE_BUCKET_ID:  0xD1_RegKill+3f5

BUCKET_ID:  OLD_IMAGE_RegKill.sys

Followup: MachineOwner
---------

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