CD-RW Drive died after ImgBurn burn

[tebbens]

My CD drive is not working after I tried to burn a CD.

I'm not sure this is an issue with ImgBurn (bug), or just that the drive malfunctioned.

 

I was burning an ISO of Ubuntu and it appeared to be working find untill the end.

Just before it finished I got some error messages, which I did not write down.

Now, everytime I put a CD in the drive I get "Media not present". The drive is

not seeing that there is a CD inserted. No other errors show up while booting,

in BIOS Setup...etc. Just that the drive does not recognize any CD, or that a

CD is inserted. When a CD is inserted, the activity led blinks 2 times like its

looking for a CD, but thats it.

 

I installed DVDInfoPro to trouble shoot this and for more info on the drive.

(the drive is new and was working fine just before this problem)

 

The drive is a SONY CD-RW CRX217E.

I attached the IBG file from the burn that killed the drive.

If there is any more information I should post, please let me know.

Are there any Advanced Commands or something I can do to figure out whats wrong ?

 

Thanks for any help!

 

Matthew

SONY_CD_RW_CRX217E_1DS1_SUNDAY_MAY_04_2008_5_27_PM_97m15s17f_MAX.ibg

ImgBurn.log

Edited May 16, 2008 by tebbens

[mmalves]

Please post the log from that burn (you can find it Help/ImgBurn Logs).

[dontasciime]

clean burner with cd lens cleaner and thats about it before buying a new dvd writer to replace it.

[tebbens]

I posted the log file, maybe that will help.

 

I have tried to use a CD cleaner... one of those CDs with

small brushes to clean dust... but the CD Drive will not spin

it because it does not see the CD in the Drive.

[dontasciime]

I 00:00:30 ImgBurn Version 2.4.1.0 started!

I 00:00:30 Microsoft Windows Vista Ultimate Edition (6.0, Build 6000)

I 00:00:30 Total Physical Memory: 2,094,640 KB - Available: 1,245,012 KB

I 00:00:30 Initialising SPTI...

I 00:00:30 Searching for SCSI / ATAPI devices...

I 00:00:30 Found 1 CD-RW and 1 DVD

[Cynthia]

I 17:27:40 Destination Media Type: CD-R (Disc ID: 97m15s17f)

I 00:01:52 Destination Media Type: CD-R (Disc ID: 97m15s17f) (Speeds: 12x, 16x, 24x, 32x, 40x)

To me it looks as your Sony drivers firmware don't support/like that media.

 

There should be a later firmware for that writer - 1DS2. If it's a Dell computer - look at the Dell web page.

 

[tebbens]

you use a different drive

 

No, thats just burn of the same ISO on my second drive (Philips DVD).

SCROLL down a little.

 

Matthew

[tebbens]

I 17:27:40 Destination Media Type: CD-R (Disc ID: 97m15s17f)

I 00:01:52 Destination Media Type: CD-R (Disc ID: 97m15s17f) (Speeds: 12x, 16x, 24x, 32x, 40x)

To me it looks as your Sony drivers firmware don't support/like that media.

 

There should be a later firmware for that writer - 1DS2. If it's a Dell computer - look at the Dell web page.

 

 

 

I tried other CDs, and still says Media Not Present.

I updated the LOG file with the related information.

 

If I used Media that wasn't supported by the firmware, would that kill the drive ?

[Cynthia]

No, the worst that could happen is that you get a writing error.

[Cynthia]

Here is the 1DS2 firmware.

 

http://support.dell.com/support/downloads/...p;fileid=143301

 

If/when you flash the Sony writer:

 

No disc in the writer

Tray closed

All other programs closed

[LIGHTNING UK!]

If it's not spinning the disc then it sounds like the motor has gone. I can hear most of my drives spinning when I insert the tray - even when there's no disc in them.

[tebbens]

Here is the 1DS2 firmware.

 

http://support.dell.com/support/downloads/...p;fileid=143301

 

If/when you flash the Sony writer:

 

No disc in the writer

Tray closed

All other programs closed

 

 

Really appreciate the link.

I updated the firmware, but it stll says Media Not Present.

I'm pretty sure the drive is dead.

 

How does a CD drve check to see if a CD is inserted?

[LIGHTNING UK!]

It spins it and tries to read it.

 

I assume it won't read anything now yeah?

 

CD-ROM, CD-R and CD-RW

 

If it's new (which you say it is), send it back for a replacement.

[tebbens]

It spins it and tries to read it.

 

I assume it won't read anything now yeah?

 

CD-ROM, CD-R and CD-RW

 

If it's new (which you say it is), send it back for a replacement.

 

 

Doesn't read anything.

When I insert a CD, the activity light blinks twice then stops.

 

Is there a way to force the drive to spin the CD?

I'm curious if its the motor.

[LIGHTNING UK!]

No.

 

If you have no plans on returning it, take it apart and mess around with it. You might see what's broken - I'm not sure if they use belts/cogs or anything to turn the spindle.