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Posted (edited)

I've been having "Retry Failed - Reason: No Additional Sense Information" type burn failures. I've checked my DMA, reinstall drivers, downgraded/upgraded ImgBurn and even replaced my old Samsung drive that I was having the problem with, with a new one (TSSTcorp CDDVDW SH-S223Q SB01). Still I have the same burn error on the new drive I just got today. I've tried burning CD-Rs and it burn without any problems, but when I start to burn dvd I get errors.

 

Here's my log file latest one (tried burning at lower speed with same result)

I 07:19:42 ImgBurn Version 2.4.2.0 started!

I 07:19:42 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 3)

I 07:19:42 Total Physical Memory: 916,720 KB - Available: 403,100 KB

I 07:19:42 Initialising SPTI...

I 07:19:42 Searching for SCSI / ATAPI devices...

I 07:19:42 Found 1 DVD

Edited by watty
Posted
I 07:20:30 Destination Media Type: DVD+R (Disc ID: CMC MAG-M01-00)

 

You've done everything except change your media...we suggest Verbatim and Taiyo Yuden.

Posted

It's not the drive, it's the media. Inconsistencies with various brands is why we only recommend Verbatim and Taiyo Yuden and why some of your's burn and some don't.

Posted

Okay.

 

About the CD-R burn. I was going through the log file and found 2 errors, but it successfully burn anyways. Should I be worry about it?

 

I 09:03:33 ImgBurn Version 2.4.2.0 started!

I 09:03:33 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 3)

I 09:03:33 Total Physical Memory: 916,720 KB - Available: 426,800 KB

I 09:03:33 Initialising SPTI...

I 09:03:33 Searching for SCSI / ATAPI devices...

I 09:03:33 Found 1 DVD

Posted
I 09:15:23 Write Speed: MAX

 

Slow your burn down not to exceed 24X...just a suggestion. You only got a warning in the log which I wouldn't worry about as the burn completed and varified successfully. If you get an error the burn would have been a coaster.

Posted

kewl, thanks a bunch LOCOENG ^_^

 

I couldn't just throw these crappy discs away (im cheap hehe), so I experiment a little bit. I looked through ImgBurn settings and found "Don't use immediate I/O" and checked it. Burn a full blank crappy disc and it successfully burn without any errors like before. I then manually copy over the files from the disc onto my computer successfully. I also used Nero CD-DVD Speed app to check the disc for any errors and there wasn't any.

Posted

There is actually an issue whereby an error can get missed when Immediate I/O is disabled.

 

The error your system is returning is not detailed in the MMC specs so I doubt it's actually coming from the drive itself - it's probably a dodgy controller driver or filter driver.

 

Which controller is your drive hooked up to exactly?

Posted

Ahh good old Nvidia nForce... THE worst controller/drivers in the world for optical drives!

 

We've been seeing loads of problems with those recently, I guess it's down to their new drivers - or that more people have been buying their boards.

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