btt Posted January 16, 2009 Posted January 16, 2009 Please find below a log of a recent burn, i've read many threads regarding issues with cheap dvd disc's. so i purchased verbatim..but getting the same problem.... ANY SUPPORT WOULD BE APPRECIATED!!! I 21:50:34 ImgBurn Version 2.4.2.0 started! I 21:50:34 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 3) I 21:50:34 Total Physical Memory: 3,143,064 KB - Available: 2,549,664 KB I 21:50:34 Initialising SPTI... I 21:50:34 Searching for SCSI / ATAPI devices... I 21:50:34 Found 1 BD-RE! I 21:50:47 Operation Started! I 21:50:47 Building Image Tree... I 21:50:47 Calculating Totals... I 21:50:47 Preparing Image... I 21:50:47 Contents: 9 Files, 14 Folders I 21:50:47 Size: 12,501,280,196 bytes I 21:50:47 Sectors: 6,104,147 I 21:50:47 Image Size: 12,502,302,720 bytes I 21:50:47 Image Sectors: 6,104,640 I 21:50:47 Operation Successfully Completed! - Duration: 00:00:00 I 21:50:51 Operation Started! I 21:50:51 Building Image Tree... I 21:50:51 Calculating Totals... I 21:50:51 Preparing Image... I 21:50:51 Contents: 9 Files, 14 Folders I 21:50:51 Size: 12,501,280,196 bytes I 21:50:51 Sectors: 6,104,147 I 21:50:51 Image Size: 12,502,302,720 bytes I 21:50:51 Image Sectors: 6,104,640 I 21:50:51 Operation Successfully Completed! - Duration: 00:00:00 I 21:51:15 Operation Started! I 21:51:15 Building Image Tree... I 21:51:17 Calculating Totals... I 21:51:17 Preparing Image... I 21:51:17 Contents: 9 Files, 14 Folders I 21:51:17 Size: 12,501,280,196 bytes I 21:51:17 Sectors: 6,104,147 I 21:51:17 Image Size: 12,502,302,720 bytes I 21:51:17 Image Sectors: 6,104,640 I 21:51:19 Operation Successfully Completed! - Duration: 00:00:04 I 21:51:19 Operation Started! I 21:51:19 Source File: -==/\/[bUILD IMAGE]\/\==- I 21:51:19 Source File Sectors: 6,104,640 (MODE1/2048) I 21:51:19 Source File Size: 12,502,302,720 bytes I 21:51:19 Source File Volume Identifier: death race I 21:51:19 Source File Application Identifier: ImgBurn v2.4.2.0 I 21:51:19 Source File Implementation Identifier: ImgBurn I 21:51:19 Source File File System(s): UDF (2.50) I 21:51:19 Destination Device: [4:0:0] PLDS BD-RE DH-4B1S 7D14 (D:) (SCSI) I 21:51:19 Destination Media Type: BD-R (Disc ID: VERBAT-IMc-00) (Speeds: 2x, 4x) I 21:51:19 Destination Media Sectors: 11,826,176 I 21:51:19 Write Mode: BD I 21:51:19 Write Type: DAO I 21:51:19 Write Speed: 4x I 21:51:19 BD-R FastWrite: No I 21:51:19 Link Size: Auto I 21:51:19 Test Mode: No I 21:51:19 OPC: No I 21:51:19 BURN-Proof: Enabled I 21:51:42 Filling Buffer... (40 MB) I 21:51:42 Writing LeadIn... I 21:51:49 Writing Session 1 of 1... (1 Track, LBA: 0 - 6104639) I 21:51:49 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 6104639) I 22:25:33 Synchronising Cache... I 22:25:35 Closing Track... W 22:25:35 Close Track Failed! - Reason: Unknown (Write Error) (0x0C, 0x21) W 22:25:35 Retrying (1 of 3)... W 22:25:35 Retry Failed - Reason: No Additional Sense Information W 22:25:35 Retrying (2 of 3)... W 22:25:35 Retry Failed - Reason: No Additional Sense Information W 22:25:35 Retrying (3 of 3)... W 22:25:35 Retry Failed - Reason: No Additional Sense Information W 22:25:40 Retrying (4)... I 22:25:41 Finalising Disc... W 22:25:42 Potential 'WaitImmediateIO' Deferred Error - (0/3) - Unknown (Write Error) (0x0C, 0x21) W 22:25:59 Finalise Disc Failed! - Reason: Unknown (Write Error) (0x0C, 0x21) W 22:25:59 Retrying (1 of 3)...
LIGHTNING UK! Posted January 16, 2009 Posted January 16, 2009 Check with philips and see if there are any firmware updates for the drive. This is a drive/firmware/media combo issue and is nothing to do with the software as such.
btt Posted January 16, 2009 Author Posted January 16, 2009 (edited) Check with philips and see if there are any firmware updates for the drive. This is a drive/firmware/media combo issue and is nothing to do with the software as such. already did, my firmware was updated...funny thing is that it copied all the files on the disc without finalizing..and working on my stand alone player..the whole movie. even with the error messages. just a thought. or stupid question!! could it be that the total file size was 9.4 gb and the bd stores 25gb that the drive could of timed out? not giving enough time to close disc till the end? Edited January 16, 2009 by btt
LIGHTNING UK! Posted January 16, 2009 Posted January 16, 2009 Well you actually got a non standard error there (hence why it says 'Close Track Failed! - Reason: Unknown') so there might not actually have been any problem at all. I don't know if your drive is actually on an nvidia controller or not but we do know there's a bug in their drivers whereby random nonexistent errors are reported. Should the error be a real one, your drive return error codes in the 'Write Error' family - meaning it ran into a problem writing to the disc. Whilst that's unlikely to happen with Verbatim media, anything is possible and BD is such a new format that it's going to take a while for the media / firmware to reach a nice stable level.
btt Posted January 16, 2009 Author Posted January 16, 2009 (edited) Well you actually got a non standard error there (hence why it says 'Close Track Failed! - Reason: Unknown') so there might not actually have been any problem at all. I don't know if your drive is actually on an nvidia controller or not but we do know there's a bug in their drivers whereby random nonexistent errors are reported. Should the error be a real one, your drive return error codes in the 'Write Error' family - meaning it ran into a problem writing to the disc. Whilst that's unlikely to happen with Verbatim media, anything is possible and BD is such a new format that it's going to take a while for the media / firmware to reach a nice stable level. where do i find that information on mu computer? Edited January 16, 2009 by btt
Cynthia Posted January 16, 2009 Posted January 16, 2009 You could use SIW (freeware) and see under the 'Motherboard' section on the brand of the bridges. http://www.gtopala.com/siw-download.html
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