strange problem with image burn

[ramthx]

hi i was wondering if anybody can help me i have been using image burn succesfully for ages then 2day i try and click on the icon on my desktop and nothing it looks like its trying to load in little hand for a few seconds but nothing...

 

uninstalled it re-installed it 4 times and still the same for some reason it wont open on my sytem anymore

i have checked the system for viruses all clean

 

i,m really puzzled here any help??

 

 

thanks

Ross

[volvofl10]

what happens if you open ImgBurn from your start menu instead of via an icon on desktop ?

 

Are you the 'Admistrator" on that machine or not ?

 

right click on the icon on the desktop select 'properties' and see if the shortcut target is the exe file in your ImgBurns folder in C drive

[LIGHTNING UK!]

Do you see the splashscreen or nothing at all?

 

If it's the latter, either you've got a virus that's stopping it from loading or one of your antivirus/spyware/malware utils is playing silly buggers and doing the same thing.

 

Find out which one is correct and (in the case of software playing silly buggers) report it to the vendor.

[ramthx]

start menu nothing does the same

 

yes i am the administrator

 

"right click on the icon on the desktop select 'properties' and see if the shortcut target is the exe file in your ImgBurns folder in C drive " yes checked that

 

 

 

dont see anything at all but i have checked for viruses and nothing

 

still no luck

[mmalves]

Just to make sure: please uninstall the ImgBurn you have, reboot the computer, download the latest ImgBurn from the website and install it (if you're asked about keeping the settings answer No). Does it run now? Is there an ImgBurn.exe in the Processes list of Task Manager (right-click the taskbar to access this)?

[LIGHTNING UK!]

Open it inside WinDbg (free download from Microsoft) and maybe it'll capture/log where the problem is.

[ramthx]

Just to make sure: please uninstall the ImgBurn you have, reboot the computer, download the latest ImgBurn from the website and install it (if you're asked about keeping the settings answer No). Does it run now? Is there an ImgBurn.exe in the Processes list of Task Manager (right-click the taskbar to access this)?

 

 

ok i have uninstalled Imgburn rebboted downloaded the latest again from the site and installed it (still doesnt run)

 

there is an ImgBurn.exe in the processes list of the task bar it stays for about 10-15 seconds then disapears never had this problem b4 very strange

 

Cant be a virus otherwise other .EXE commands wouldnt run

HELP lol

[ramthx]

Open it inside WinDbg (free download from Microsoft) and maybe it'll capture/log where the problem is.

 

 

 

Microsoft ® Windows Debugger Version 6.11.0001.402 X86

Copyright © Microsoft Corporation. All rights reserved.

 

CommandLine: "C:\Program Files\ImgBurn\ImgBurn.exe"

Symbol search path is: *** Invalid ***

****************************************************************************

* Symbol loading may be unreliable without a symbol search path. *

* Use .symfix to have the debugger choose a symbol path. *

* After setting your symbol path, use .reload to refresh symbol locations. *

****************************************************************************

Executable search path is:

ModLoad: 00400000 00a98000 image00400000

ModLoad: 7c900000 7c9b0000 ntdll.dll

ModLoad: 7c800000 7c8f5000 C:\WINDOWS\system32\kernel32.dll

ModLoad: 77dd0000 77e6b000 C:\WINDOWS\system32\ADVAPI32.DLL

ModLoad: 77e70000 77f01000 C:\WINDOWS\system32\RPCRT4.dll

ModLoad: 773d0000 774d3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\COMCTL32.DLL

ModLoad: 77c10000 77c68000 C:\WINDOWS\system32\msvcrt.dll

ModLoad: 77f10000 77f57000 C:\WINDOWS\system32\GDI32.dll

ModLoad: 7e410000 7e4a1000 C:\WINDOWS\system32\USER32.dll

ModLoad: 77f60000 77fd6000 C:\WINDOWS\system32\SHLWAPI.dll

ModLoad: 763b0000 763f9000 C:\WINDOWS\system32\COMDLG32.DLL

ModLoad: 7c9c0000 7d1d6000 C:\WINDOWS\system32\SHELL32.dll

ModLoad: 76380000 76385000 C:\WINDOWS\system32\MSIMG32.DLL

ModLoad: 774e0000 7761d000 C:\WINDOWS\system32\OLE32.DLL

ModLoad: 77120000 771ac000 C:\WINDOWS\system32\OLEAUT32.DLL

ModLoad: 76780000 76789000 C:\WINDOWS\system32\SHFOLDER.DLL

ModLoad: 77c00000 77c08000 C:\WINDOWS\system32\VERSION.DLL

ModLoad: 76b40000 76b6d000 C:\WINDOWS\system32\WINMM.DLL

ModLoad: 73000000 73026000 C:\WINDOWS\system32\WINSPOOL.DRV

(b54.b44): Break instruction exception - code 80000003 (first chance)

eax=00251eb4 ebx=7ffd9000 ecx=00000000 edx=00000001 esi=00251f48 edi=00251eb4

eip=7c901230 esp=0012fb20 ebp=0012fc94 iopl=0 nv up ei pl nz na po nc

cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000202

*** ERROR: Symbol file could not be found. Defaulted to export symbols for ntdll.dll -

ntdll!DbgBreakPoint:

7c901230 cc int 3

 

 

 

 

what the hell does this mean?

[LIGHTNING UK!]

It's actually paused at the point you're looking at, you need to press F5 (or Debug -> Go) inside WinDbg to make it run properly.

[ramthx]

It's actually paused at the point you're looking at, you need to press F5 (or Debug -> Go) inside WinDbg to make it run properly.

 

 

ModLoad: 76390000 763ad000 C:\WINDOWS\system32\IMM32.DLL

ModLoad: 003a0000 003a9000 C:\WINDOWS\sten.tfx

(eb4.ef4): Access violation - code c0000005 (first chance)

First chance exceptions are reported before any exception handling.

This exception may be expected and handled.

eax=35fa9c7b ebx=010ffc6e ecx=00000000 edx=00000000 esi=0098b000 edi=4a438908

eip=7c919925 esp=010ffbc8 ebp=010ffbfc iopl=0 nv up ei ng nz ac po cy

cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00010293

ntdll!towlower+0x1b9:

7c919925 8b0c88 mov ecx,dword ptr [eax+ecx*4] ds:0023:35fa9c7b=????????

 

 

hope that helps

[ericdee]

It's actually paused at the point you're looking at, you need to press F5 (or Debug -> Go) inside WinDbg to make it run properly.

 

 

ModLoad: 76390000 763ad000 C:\WINDOWS\system32\IMM32.DLL

ModLoad: 003a0000 003a9000 C:\WINDOWS\sten.tfx

(eb4.ef4): Access violation - code c0000005 (first chance)

First chance exceptions are reported before any exception handling.

This exception may be expected and handled.

eax=35fa9c7b ebx=010ffc6e ecx=00000000 edx=00000000 esi=0098b000 edi=4a438908

eip=7c919925 esp=010ffbc8 ebp=010ffbfc iopl=0 nv up ei ng nz ac po cy

cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00010293

ntdll!towlower+0x1b9:

7c919925 8b0c88 mov ecx,dword ptr [eax+ecx*4] ds:0023:35fa9c7b=????????

 

 

hope that helps

 

hello all. i came here looking for an answer to this same question.

 

when i click on my img burn icon it will show up briefly under the task manager, but then dissapear. it does not load the program at all. i have also noticed that this started happening with dvdfab platinum at the same time

 

here are some things that i have tried or noticed:

 

simple reinstall will not work.

tried installs to new directory, as well as a completely different harddisk.

tried this: cdfreaks clean install for dvdfab platinum

i am the only user for this machine (administrator)

booted to safe mode and dvdfab platinum DID load then. i did not try imgburn but i will after i write this.

i wondered if it was being blocked by my antivirus for some reason. have kaspersky installed, but i shut that down and still no luck.

 

ive never had a problem like this. and these 2 programs seem to be the only ones not working correctly. any insight would be appreciated. thank you!

 

eric

AIM: smint3dee

 

i noticed something about an access violation in ram's scan above me. any clues?

 

EDIT:

well, this is certainly not a REAL fix, but i hope it will get you going like it did for me, ram.

 

right click your imgburn icon, and go to PROPERTIES.

click on the COMPATABILITY tab

check the box to run in compatability mode

i tried slecting win95 and win98. both options worked for me.

 

again, this isnt really a true fix. there is something wrong with how our machines are running executables. im running winxp. anyone have any ideas on a fix? ive tried running programs like tuneup utilities, and windows doctor. no luck

Edited February 24, 2009 by ericdee

[LIGHTNING UK!]

ramthx,

 

So it looks like it's sten.tfx that's crashing. I've never heard of it before so try googling it.

 

Locate the file on your hdd and delete/rename it, that should fix it. (It still looks like something dodgy to me!)

 

ericdee,

 

Make your own thread.

[ramthx]

It's actually paused at the point you're looking at, you need to press F5 (or Debug -> Go) inside WinDbg to make it run properly.

 

 

ModLoad: 76390000 763ad000 C:\WINDOWS\system32\IMM32.DLL

ModLoad: 003a0000 003a9000 C:\WINDOWS\sten.tfx

(eb4.ef4): Access violation - code c0000005 (first chance)

First chance exceptions are reported before any exception handling.

This exception may be expected and handled.

eax=35fa9c7b ebx=010ffc6e ecx=00000000 edx=00000000 esi=0098b000 edi=4a438908

eip=7c919925 esp=010ffbc8 ebp=010ffbfc iopl=0 nv up ei ng nz ac po cy

cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00010293

ntdll!towlower+0x1b9:

7c919925 8b0c88 mov ecx,dword ptr [eax+ecx*4] ds:0023:35fa9c7b=????????

 

 

hope that helps

 

hello all. i came here looking for an answer to this same question.

 

when i click on my img burn icon it will show up briefly under the task manager, but then dissapear. it does not load the program at all. i have also noticed that this started happening with dvdfab platinum at the same time

 

here are some things that i have tried or noticed:

 

simple reinstall will not work.

tried installs to new directory, as well as a completely different harddisk.

tried this: cdfreaks clean install for dvdfab platinum

i am the only user for this machine (administrator)

booted to safe mode and dvdfab platinum DID load then. i did not try imgburn but i will after i write this.

i wondered if it was being blocked by my antivirus for some reason. have kaspersky installed, but i shut that down and still no luck.

 

ive never had a problem like this. and these 2 programs seem to be the only ones not working correctly. any insight would be appreciated. thank you!

 

eric

AIM: smint3dee

 

i noticed something about an access violation in ram's scan above me. any clues?

 

EDIT:

well, this is certainly not a REAL fix, but i hope it will get you going like it did for me, ram.

 

right click your imgburn icon, and go to PROPERTIES.

click on the COMPATABILITY tab

check the box to run in compatability mode

i tried slecting win95 and win98. both options worked for me.

 

again, this isnt really a true fix. there is something wrong with how our machines are running executables. im running winxp. anyone have any ideas on a fix? ive tried running programs like tuneup utilities, and windows doctor. no luck

 

 

 

 

lucky you just tried and still does the same

 

anybody else have any ideas?

[ramthx]

ramthx,

 

So it looks like it's sten.tfx that's crashing. I've never heard of it before so try googling it.

 

Locate the file on your hdd and delete/rename it, that should fix it. (It still looks like something dodgy to me!)

 

ericdee,

 

Make your own thread.

 

 

everytime i rename it or delete it it just re-appears

[LIGHTNING UK!]

check eventviewer and see if windows file protection is putting it back there.

 

If not, it's probably a virus.

[tranzorz]

i have the same problem of not getting it to open. i have just recently installed micro office 2003 and mcaffee antivirus software. tried uninstalling both but imgburn still does not work. is there an alternative to imgburn in the mean time? i have 20 gigs of images i would like to burn

[LIGHTNING UK!]

Decompress the exe with UPX, that normally gets around whatever crappy software is preventing it from loading.

[tranzorz]

Decompress the exe with UPX, that normally gets around whatever crappy software is preventing it from loading.

 

 

Works perfectly now. Thank you so much.

[LIGHTNING UK!]

So that proves it then.

 

You've still go some low level app running that's killing the ImgBurn process - probably because it's sees the UPX compressed EXE and thinks it's evil.

[casper139]

Decompress the exe with UPX, that normally gets around whatever crappy software is preventing it from loading.

 

 

Works perfectly now. Thank you so much.

 

 

Ok, I'm having the same problem. UPX is something new to me and in my search to find a upx unpacker, I end up on a bunch of attack sites. Can anyone please give me a quick rundown of what I need to do to fix this. I am having the same problem as the others. It worked great and then bam, it quit. This is my wife's computer and all I want to do is get imgburn working.

[LIGHTNING UK!]

Google 'upx'.

 

The top result links here -> http://upx.sourceforge.net/