photofash2 Posted April 7, 2009 Share Posted April 7, 2009 (edited) I have been using Memorex BD-R 25GB and Memorex BD-RE25GB along with Verbatim BD-R 25GB amd Verbatim BD-R 50GB. For the longest I have had no problems burning the ISO Images to disk via Imageburn. I have burned 100 disc with the 2 manufacturers previously mentioned until as of late. I try to burn my ISO images to disk I get Tracking servo error, I try to burn Files to disc, Tracking servo error. Please help! The majority of all my movies are a combination of Memorex and Verbatim. ImgBurn_log_Files.log Edited April 7, 2009 by photofash2 Link to comment Share on other sites More sharing options...
photofash2 Posted April 7, 2009 Author Share Posted April 7, 2009 I have been using Memorex BD-R 25GB and Memorex BD-RE25GB along with Verbatim BD-R 25GB amd Verbatim BD-R 50GB. For the longest I have had no problems burning the ISO Images to disk via Imageburn. I have burned 100 disc with the 2 manufacturers previously mentioned until as of late. I try to burn my ISO images to disk I get Tracking servo error, I try to burn Files to disc, Tracking servo error. Please help! The majority of all my movies are a combination of Memorex and Verbatim. When I burn an ISO image using a Memorex BD-RE the movie burns just fine, but with a BD-R I keep getting Track Servo Failure. I have never had a problem with any Blu-ray at all until now. Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted April 7, 2009 Share Posted April 7, 2009 Do the Verbatim BD-R fail too? As a last resort, try cleaning the drive. Link to comment Share on other sites More sharing options...
photofash2 Posted April 7, 2009 Author Share Posted April 7, 2009 Do the Verbatim BD-R fail too? As a last resort, try cleaning the drive. Exactly, the Verbatim BD-R fails to burn as well, If the drive is could be dirty as you have mentioned why are the BD-RE's working and the BD-R is not? And how do I clean the drive? Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted April 7, 2009 Share Posted April 7, 2009 With a cleaning disc. Can you try the drive in another pc? Link to comment Share on other sites More sharing options...
photofash2 Posted April 7, 2009 Author Share Posted April 7, 2009 With a cleaning disc. Can you try the drive in another pc? No I cannot. Link to comment Share on other sites More sharing options...
photofash2 Posted April 7, 2009 Author Share Posted April 7, 2009 With a cleaning disc. Can you try the drive in another pc? No I cannot. Should I remove the Blu-ray drive and clean the lens that way? Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted April 7, 2009 Share Posted April 7, 2009 If you want to take it apart and clean it with a cotton bud/alcohol or similar then that's up to you. Don't forget that you'll probably void any warranty on it if you do that. Link to comment Share on other sites More sharing options...
photofash2 Posted April 7, 2009 Author Share Posted April 7, 2009 If you want to take it apart and clean it with a cotton bud/alcohol or similar then that's up to you. Don't forget that you'll probably void any warranty on it if you do that. Well is there an another option? Link to comment Share on other sites More sharing options...
photofash2 Posted April 7, 2009 Author Share Posted April 7, 2009 If you want to take it apart and clean it with a cotton bud/alcohol or similar then that's up to you. Don't forget that you'll probably void any warranty on it if you do that. Well is there an another option? One , more question. If it writes a BD-RE just fine and I get no write errors and the lens is dirty as you might suggest and I only get write errors with a BD-R are you saying thats the cause of a dirty lens? Dirty lenses cause a good write on some discs and not on others? So it is not a Hardware problem and did you read my log provided? Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted April 7, 2009 Share Posted April 7, 2009 I'm not an expert in the effects of dust/dirt on the lense of a Blu-ray optical drive. All I know is that it's not burning and you want it to. As such, you have to just perform basic drive diagnostics... 1. Try different media - Done. 2. Try the drive in a different PC - N/A 3. Try cleaning the drive - Not Done 4. Talk to the manufacturer about the problem - Not Done Oh and yes of course I read your log. It didn't show you burning Verbatim BD-R or BD-RE but it did show the drive failing to burn RITEK BD-R and BD-RE. Link to comment Share on other sites More sharing options...
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