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Burnt Blu-Ray discs error. Help!


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#1 paultara

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Posted 10 February 2018 - 01:28 PM

So I have burnt quite a lot of blu-ray's. (MediaRange BD-R DL - not the best but seem ok). I have used MAX speed a lot. (6x-8x) and I tried with 4x also. All of them have a problem when playing the movies. On discs burnt with 6x or 8x at about 1hour mark the movie starts cutting the audio out and the screen freezes.This takes about 5 seconds then it goes back to normal. Then after some time, again. This is very frequent and annoying. On 4x is not as frequent but is still there. I am using Pioneer BDR-209DBK with latest firmware. Should I try other speed (2x)? Also, I have tried other discs (the better Verbatims) but same problem. What should I do?

Device log:

PIONEER BD-RW   BDR-209D 1.34 (SATA)
Current Profile: BD-R
 
Disc Information:
Status: Unknown
State of Last Session: Unknown
Erasable: Unknown
Formatted: Unknown
Sessions: Unknown
Supported Write Speeds: 2x; 4x; 6x; 8x
 
Format Capacities:
DT: 0x02 - NB: 24438784 (0x0174E800) - TDP: 0
 
Performance (Write Speed):
Descriptor 1...
-> B0: 0x00; B1: 0x00; B2: 0x00; B3: 0x00
-> EL: 24438783 (0x0174E7FF)
-> RS: 8.990 KB/s (2x) - WS: 8.990 KB/s (2x)
Descriptor 2...
-> B0: 0x00; B1: 0x00; B2: 0x00; B3: 0x00
-> EL: 24438783 (0x0174E7FF)
-> RS: 17.980 KB/s (4x) - WS: 17.980 KB/s (4x)
Descriptor 3...
-> B0: 0x00; B1: 0x00; B2: 0x00; B3: 0x00
-> EL: 24438783 (0x0174E7FF)
-> RS: 26.970 KB/s (6x) - WS: 26.970 KB/s (6x)
Descriptor 4...
-> B0: 0x00; B1: 0x00; B2: 0x00; B3: 0x00
-> EL: 24438783 (0x0174E7FF)
-> RS: 35.960 KB/s (8x) - WS: 35.960 KB/s (8x)
 
Write logs:
I 14:08:24 ImgBurn Version 2.5.8.0 started!
I 14:08:24 Microsoft Windows 8 Professional x64 Edition (6.2, Build 9200)
I 14:08:24 Total Physical Memory: 16.716.692 KiB  -  Available: 7.333.180 KiB
I 14:08:24 Initialising SPTI...
I 14:08:24 Searching for SCSI / ATAPI devices...
I 14:08:24 -> Drive 1 - Info: PIONEER BD-RW   BDR-209D 1.34-ID61 (D:) (SATA)
I 14:08:24 Found 1 BD-RE!
I 14:08:58 Operation Started!
I 14:08:58 Building Image Tree...
I 14:08:58 Calculating Totals...
I 14:08:58 Preparing Image...
I 14:08:59 Contents: 1.340 Files, 18 Folders
I 14:08:59 Content Type: BD Video
I 14:08:59 Data Type: MODE1/2048
I 14:08:59 File System(s): UDF (2.50)
I 14:08:59 Volume Label: [Not Configured]
I 14:08:59 Size: 44.151.225.345 bytes
I 14:08:59 Sectors: 21.559.184
I 14:08:59 Image Size: 44.159.860.736 bytes
I 14:08:59 Image Sectors: 21.562.432
I 14:08:59 Operation Successfully Completed! - Duration: 00:00:00
I 14:09:00 Operation Started!
I 14:09:00 Building Image Tree...
I 14:09:00 Calculating Totals...
I 14:09:00 Preparing Image...
I 14:09:00 Contents: 1.340 Files, 18 Folders
I 14:09:00 Content Type: BD Video
I 14:09:00 Data Type: MODE1/2048
I 14:09:00 File System(s): UDF (2.50)
I 14:09:00 Volume Label: [Not Configured]
I 14:09:00 Size: 44.151.225.345 bytes
I 14:09:00 Sectors: 21.559.184
I 14:09:00 Image Size: 44.159.860.736 bytes
I 14:09:00 Image Sectors: 21.562.432
I 14:09:00 Operation Successfully Completed! - Duration: 00:00:00
I 14:09:51 Operation Started!
I 14:09:51 Building Image Tree...
I 14:09:51 Calculating Totals...
I 14:09:51 Preparing Image...
I 14:09:52 Contents: 1.340 Files, 18 Folders
I 14:09:52 Content Type: BD Video
I 14:09:52 Data Type: MODE1/2048
I 14:09:52 File System(s): UDF (2.50)
I 14:09:52 Volume Label: ROGUE_ONE
I 14:09:52 Size: 44.151.225.345 bytes
I 14:09:52 Sectors: 21.559.184
I 14:09:52 Image Size: 44.159.860.736 bytes
I 14:09:52 Image Sectors: 21.562.432
I 14:09:52 Operation Successfully Completed! - Duration: 00:00:00
I 14:09:53 Operation Started!
I 14:09:53 Building Image Tree...
I 14:09:53 Calculating Totals...
I 14:09:53 Preparing Image...
I 14:09:53 Contents: 1.340 Files, 18 Folders
I 14:09:53 Content Type: BD Video
I 14:09:53 Data Type: MODE1/2048
I 14:09:53 File System(s): UDF (2.50)
I 14:09:53 Volume Label: ROGUE_ONE
I 14:09:53 Size: 44.151.225.345 bytes
I 14:09:53 Sectors: 21.559.184
I 14:09:53 Image Size: 44.159.860.736 bytes
I 14:09:53 Image Sectors: 21.562.432
I 14:09:53 Operation Successfully Completed! - Duration: 00:00:00
I 14:09:57 Operation Started!
I 14:09:57 Building Image Tree...
I 14:09:57 Calculating Totals...
I 14:09:57 Preparing Image...
I 14:09:57 Contents: 1.340 Files, 18 Folders
I 14:09:57 Content Type: BD Video
I 14:09:57 Data Type: MODE1/2048
I 14:09:57 File System(s): UDF (2.50)
I 14:09:57 Volume Label: ROGUE_ONE
I 14:09:57 Size: 44.151.225.345 bytes
I 14:09:57 Sectors: 21.559.184
I 14:09:57 Image Size: 44.159.860.736 bytes
I 14:09:57 Image Sectors: 21.562.432
I 14:09:59 Operation Successfully Completed! - Duration: 00:00:02
I 14:09:59 Operation Started!
I 14:09:59 Source File: -==/\/[BUILD IMAGE]\/\==-
I 14:09:59 Source File Sectors: 21.562.432 (MODE1/2048)
I 14:09:59 Source File Size: 44.159.860.736 bytes
I 14:09:59 Source File Volume Identifier: ROGUE_ONE
I 14:09:59 Source File Volume Set Identifier: 4C4A713C0148FE70
I 14:09:59 Source File Application Identifier: ImgBurn v2.5.8.0
I 14:09:59 Source File Implementation Identifier: ImgBurn
I 14:09:59 Source File File System(s): UDF (2.50)
I 14:09:59 Destination Device: [0:0:0] PIONEER BD-RW   BDR-209D 1.34 (D:) (SATA)
I 14:09:59 Destination Media Type: BD-R (Disc ID: VERBAT-IMf-000)
I 14:09:59 Destination Media Supported Write Speeds: 2x; 4x; 6x; 8x
I 14:09:59 Destination Media Sectors: 24.438.784
I 14:09:59 Write Mode: BD
I 14:09:59 Write Type: DAO
I 14:09:59 Write Speed: 4x
I 14:09:59 Hardware Defect Management Active: No
I 14:09:59 BD-R Verify Not Required: Yes
I 14:09:59 Link Size: Auto
I 14:09:59 Lock Volume: Yes
I 14:09:59 Test Mode: No
I 14:09:59 OPC: Yes
I 14:09:59 BURN-Proof: Enabled
I 14:09:59 Write Speed Successfully Set! - Effective: 17.980 KB/s (4x)
I 14:09:59 Advanced Settings - Optimal Writing Speed: No
I 14:10:27 Filling Buffer... (80 MiB)
I 14:10:31 Writing LeadIn...
I 14:10:34 Writing Session 1 of 1... (1 Track, LBA: 0 - 21562431)
I 14:10:34 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 21562431)
I 14:10:34 Writing Layer 0... (LBA: 0 - 12219391)
I 14:34:00 Writing Layer 1... (LBA: 12219392 - 21562431)
I 14:51:59 Synchronising Cache...
I 14:52:00 Closing Track...
I 14:52:01 Finalising Disc...
I 14:52:19 Exporting Graph Data...
I 14:52:19 Graph Data File: C:\Users\Paul\AppData\Roaming\ImgBurn\Graph Data Files\PIONEER_BD-RW_BDR-209D_1.34_SÂMBĂTĂ-10-FEBRUARIE-2018_14-09_VERBAT-IMf-000_4x.ibg
I 14:52:19 Export Successfully Completed!
I 14:52:19 Operation Successfully Completed! - Duration: 00:42:19
I 14:52:19 Average Write Rate: 17.361 KiB/s (4.0x) - Maximum Write Rate: 17.623 KiB/s (4.0x)
I 14:52:37 Close Request Acknowledged
I 14:52:37 Closing Down...
I 14:52:38 Shutting down SPTI...
I 14:52:38 ImgBurn closed!
 

 


Edited by paultara, 10 February 2018 - 03:38 PM.


#2 dbminter

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Posted 10 February 2018 - 04:05 PM

If you've used these discs with this drive and your preferred Blu-Ray player fine for a while now, then the problem is a hardware one, most likely.  Either the burner needs replacing or your Blu-Ray player has ceased to function properly.  Have you tried these discs in a different Blu-Ray player?  That would help isolate if it's the player or the burner that's the problem.

 

 

Now, it could also be a case of MediaRange changing the type of discs you used to get.  Did you just recently start burning from a new batch of discs you bought?  Or are these from the same "stack" you had been burning from successfully before?  However, since you said this also happens with Verbatim's BD-R DL, you can pretty much rule out it's a disc problem.  It would either be a problem with the burner or the player.

 

 

Since you say this happens at about an hour into the movie, could these freezes be happening at the layer change?  If they are, then it's most likely either the player has stopped properly switching layers or your Pioneer is no longer properly writing between the layers.

 

 

Barring anything else, there could be some kind of weird Windows error causing bad burns.  Unlikely, but you can't put it past Windows bugging up.



#3 paultara

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Posted 10 February 2018 - 05:06 PM

If you've used these discs with this drive and your preferred Blu-Ray player fine for a while now, then the problem is a hardware one, most likely.  Either the burner needs replacing or your Blu-Ray player has ceased to function properly.  Have you tried these discs in a different Blu-Ray player?  That would help isolate if it's the player or the burner that's the problem.

 

 

Now, it could also be a case of MediaRange changing the type of discs you used to get.  Did you just recently start burning from a new batch of discs you bought?  Or are these from the same "stack" you had been burning from successfully before?  However, since you said this also happens with Verbatim's BD-R DL, you can pretty much rule out it's a disc problem.  It would either be a problem with the burner or the player.

 

 

Since you say this happens at about an hour into the movie, could these freezes be happening at the layer change?  If they are, then it's most likely either the player has stopped properly switching layers or your Pioneer is no longer properly writing between the layers.

 

 

Barring anything else, there could be some kind of weird Windows error causing bad burns.  Unlikely, but you can't put it past Windows bugging up.

 

I think it might have been beacuse of my player reading speed or error-correction speed. On my pc (PowerDVD 17) it works. Thanks!



#4 dbminter

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Posted 10 February 2018 - 05:23 PM

Yeah, if your Pioneer plays them back fine, then you can pretty much rule out your burner as being the problem.  However, PC drives are more forgiving than a stand alone player.  So, the Pioneer could still be burning them incorrectly and your burner is just correcting the errors better on playback.  I would doubt that, though.  You'd know more for sure by trying someone else's player or another stand alone player if you have one.  Of course, you can't rule out that another player just doesn't like BD-R or that particular MID/DID.

 

 

I'd be more inclined to blame the stand alone player.  Stand alone players are generally more often the cause of problems in a case like this, given then evidence, I'd say.



#5 LIGHTNING UK!

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Posted 10 February 2018 - 06:01 PM

The disc info you posted looks all wrong. It's missing loads of info.

You didn't verify the disc when you burnt it, so we can't even tell if it was fully readable at the time (in that drive). That's quite important info when looking at issues with playback.

It's good that you say it works in PowerDVD on your PC, but I wouldn't totally rely on it if it's unreadable in other devices.
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#6 dbminter

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Posted 10 February 2018 - 06:07 PM

I failed to even look at the log!  :blush:

 

 

Perform a manual Verify on one of these discs.  See if that read operation finishes okay.  IF you still have the image file you created for burning, if you created one, Verify against the contents of that file.  I can't tell if you had an image file or not.  I didn't see a line in the log listing one, so it may have been an on the fly build.  I know I remove the log entries for my file names before posting logs because I'm paranoid.  :wink:






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