Jump to content

Error: Device Not Ready (Medium Not Present - Tray Closed)


Blueie
 Share

Recommended Posts

Hello

When I try to burn a home movie to a blank DVD disk, halfway through the process when the CD-DVD tray pops out and then pops in (I have to do it
manually), I get the following message:

Device Not Ready (Medium Not Present - Tray Closed)

This message lasts forever and in the end, I have to cancel the job. I have now wasted three Verbatim-R disks trying it over and over again. I can see the drive in Windows 10 Explorer and can play a DVD in the same drive. In fact, I used ImgBurn only a few days ago in exactly the same way without any problems.

I have tested a home movie DVD I burnt in ImgBurn and that plays just fine which suggests that my CD-DVD drive, the hardware, is working just fine.

Is the error I get related to this particular home movie file? I haven't done anything different to what I would normally do.

Thank you.

Link to comment
Share on other sites

When it pops out (technically, it's cycling the tray between write and verify), you are just pushing the tray back in, yes? Don't remove the disc. If the disc is in the tray and yet the drive is returning that status (medium not present - tray closed), it sounds like a hardware issue to me.

Please eject the tray and reinsert it.

Does the drive manage to initialise the disc after x attempts at doing that? (The details of the disc will become visible in the info panel on the right within ImgBurn)

 

Link to comment
Share on other sites

Thanks, Lightening, for your reply.

Yes, I just press the tray back into the drive without touching the disk and press OK on the screen as advised. Normally, this works without any problems. It was fine a few days ago. I thought myself it may be a hardware/drive problem, but yesterday I was able to watch a home movie DVD using the same drive. 

I see what you mean. Instead of waiting all day for the Device Not Ready (Medium Not Present - Tray Closed) message to disappear, you are suggesting I eject the disk and then reinsert it for X amount of times. I will try that this weekend. Could it not be a problem with the disks themselves?

Thanks again.

Link to comment
Share on other sites

>> I see what you mean. Instead of waiting all day for the Device Not Ready (Medium Not Present - Tray Closed) message to disappear, you are suggesting I eject the disk and then reinsert it for X amount of times. I will try that this weekend. Could it not be a problem with the disks themselves?

Exactly. That message isn't going to change unless you actually do something - it's already a final / resting type message.

It could be a problem with either of them.

Something, somewhere isn't working very well if the drive thinks it has burnt the disc ok but then cannot reinitialise said disc after cycling the tray. It could be the discs, but you've used them before. The drive was able to initialise them when they were blank - it burn them and then couldn't initialise them 2nd time around... so maybe it's a hardware fault. Posting a log of the burn would help, as at the moment, we have no idea about which drive/discs you're using.

 

Link to comment
Share on other sites

Hello again Lightening

After posting my previous message here, Windows decided to self-configure which took about an hour. Then it installed updates. I was able to then burn a DVD without a problem though I am not sure what Windows has to do with it. Then I burnt a second DVD, but had to push the tray back it a few times after again receiving the Device Not Ready (Medium Not Present - Tray Closed) message.

It reminds me of an old stuttering car that starts first time sometimes but not always, but yes, I am beginning to think it's a CD-DVD ROM drive problem although the PC is not much more than a year old.

Thanks again for your help.

Link to comment
Share on other sites

 Share

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.