Disc Not Empty

[stancati]

hello everyone,

 

this is my first time posting, im a newbie, hopefully someone knows what my problem is.

 

i am trying to back-up an xbox 360 game, but i cannot seem to get imgburn to work.

 

i am using imgburn 2.4.2.0. and i have bought some Verbatim DVD+R DL 8.5GB 8X

 

i start the program up and choose the appropriete DVD file and then when i insert the blank DVD it says Disc Not Empty

 

i tryed updating my firmware and uninstalling and re-installing imgburn and i made sure that my burner IS capable of burning DL discs, but nothing seems to work

 

the only thing i can think of, is that maybe the discs are no good, cause i can use NERO to burn DVD's and CD's with no problems

 

Here is the info from the window on the right side of imgburn...

 

TSSTcorp DVD+-RW TS-L532B DE04 (ATA)

Current Profile: DVD+R DL

 

Disc Information:

Status: Complete

Erasable: No

Sessions: 1

Supported Write Speeds: 2.4x, 4x, 6x, 8x

 

DVD

[LIGHTNING UK!]

Status: Complete

 

That's the problem.

 

Your drive doesn't think they're 'empty', it's thinks they're 'complete' - i.e. have been burnt to.

 

btw you should be using 2.4.4.0.

[Cynthia]

Seems others also have issues with this burner.

 

I talked on the phone to another Dell tech who said the drive does not support dual layer discs.

http://club.cdfreaks.com/f105/tsstcorp-ts-...er-help-227300/

[chewy]

http://club.cdfreaks.com/f36/problem-ts-l5...de-de04-228201/

 

Write CD-R : Yes

Write CD-RW : Yes

Write DVD-R : Yes

Write DVD-RW : Yes

Write DVD-R DL : No

Write DVD+R : Yes

Write DVD+RW : Yes

Write DVD+R DL : Yes

[stancati]

http://club.cdfreaks.com/f36/problem-ts-l5...de-de04-228201/

 

Write DVD+R DL : Yes

 

So, my drive is therefor incapable of burning DL discs .... ?

 

It says that it can write DVD+R DL but cant write DVD-R DL?

 

But i have a DVD+R DL in the disc tray ... so shouldnt it read?

 

sorry if i have stupid questions, im a newbie

 

if i cant get it to work, is my only option buying another drive that supports both -R and +R? can someone recommend one?

 

thanks for all your help guys and gals

Edited July 20, 2009 by stancati

[mmalves]

You could try with the 2.4x Verbatim blanks, but it would be better if you could get a Pioneer/Optiarc burner in an external enclosure of your choice

[Cynthia]

Might be that the burner could need a run with a cleaning disc.

[stancati]

Might be that the burner could need a run with a cleaning disc.

 

burner is fine, it just will not except DL discs, tryed my brothers ACER Desktop, everything works fine, so im happy, its time for a new laptop soon anyways

 

thanks for all your help guys