bianchifan Posted October 13, 2009 Share Posted October 13, 2009 Is there a DVDInfopro supportpage anywhere? I couldn't find some. I've installed the last cersion on Win 7 x64 RC7100: it's the first program causing a BLUE SCREEN..IRQ not less or equal..very fine Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted October 13, 2009 Share Posted October 13, 2009 I'm not sure there really is one... not an 'active' one anyway. Look more closely at the BSOD, does it mention any specific driver? You might need to analyse the memory dump file with WinDbg (free from Microsoft) to see what actually caused the crash. It'll be a driver of some kind - one which I suspect is nothing to do with DVDInfoPro. Link to comment Share on other sites More sharing options...
bianchifan Posted October 13, 2009 Author Share Posted October 13, 2009 You might need to analyse the memory dump file with WinDbg (free from Microsoft) Hmm.. I'm a programmer... on host systems and a little bit Linux, but not on MS-OS ..never I must see, I don't know at this moment The old version from updatet XP (and shorttime Vista) could start but didn't PIPO scan with the Pio 216. The crash comes with the brand new Win7 version. Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted October 13, 2009 Share Posted October 13, 2009 It's easy to do in WinDbg. Load up WinDbg from the Start Menu (Under 'Debugging Tools for Windows') Click the 'File' menu. Select 'Open Crash Dump' Point it to the 'memory.dmp' file that should be in your Windows directory. Click 'Open'. It should then start to analyse the file and hopefully somewhere in the output it'll tell you that it was possibly caused by 'xxxxxxx.xxx' driver. Link to comment Share on other sites More sharing options...
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