rabbitaoy Posted April 20, 2011 Posted April 20, 2011 Hi Guys, I'm new and this is my first post. I've been using ImgBurn for over a month and it's a great software. However, I have been having this finalizing disc problem for the past two days. It always says "Finalise Disc Failed! - Reason: Cannot Write Medium - Incompatible Format". I successfully backup many movies before, using the same type of disc, without having this error. So I doubt it's the problem of the disc. I'm guessing it's a software issue, but then I haven't changed any of the settings. I'm attaching the details of the log below: I 12:43:05 Operation Started! I 12:43:05 Source File: E:\TL Bluray Archive\The Men Who Stare at Goats\THE MEN WHO STARE AT GOATS.iso I 12:43:05 Source File Sectors: 11,098,112 (MODE1/2048) I 12:43:05 Source File Size: 22,728,933,376 bytes I 12:43:06 Source File Volume Identifier: THE MEN WHO STARE AT GOATS I 12:43:06 Source File Volume Set Identifier: 3E8F7947________THE MEN WHO STARE AT GOATS I 12:43:06 Source File Application Identifier: vso_hwe.dll 4.0.15.480 I 12:43:06 Source File Implementation Identifier: VsoSoftware I 12:43:06 Source File File System(s): UDF (2.50) I 12:43:06 Destination Device: [1:1:0] HL-DT-ST BD-RE WH10LS30 1.00 (D:) (ATA) I 12:43:06 Destination Media Type: BD-R (Disc ID: LGEBRA-S04-000) (Speeds: 2x, 4x, 6x, 8x, 10x) I 12:43:06 Destination Media Sectors: 12,219,392 I 12:43:06 Write Mode: BD I 12:43:06 Write Type: DAO I 12:43:06 Write Speed: MAX I 12:43:06 BD-R Verify Not Required: Yes I 12:43:06 Link Size: Auto I 12:43:06 Lock Volume: Yes I 12:43:06 Test Mode: No I 12:43:06 OPC: No I 12:43:06 BURN-Proof: Enabled I 12:43:06 Write Speed Successfully Set! - Effective: 44,955 KB/s (10x) I 12:43:31 Filling Buffer... (40 MB) I 12:43:32 Writing LeadIn... W 12:43:39 Failed to Write Sectors 0 - 31 - Reason: Program Memory Area Update Failure W 12:43:39 Retrying (1 of 20)... I 12:43:39 Writing LeadIn... I 12:43:40 Writing Session 1 of 1... (1 Track, LBA: 0 - 11098111) I 12:43:40 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 11098111) I 12:54:22 Synchronising Cache... I 12:54:30 Closing Track... I 12:54:31 Finalising Disc... W 12:54:37 Finalise Disc Failed! - Reason: Cannot Write Medium - Incompatible Format W 12:54:37 Retrying (1 of 3)... W 12:54:37 Retry Failed - Reason: Cannot Write Medium - Incompatible Format W 12:54:37 Retrying (2 of 3)... W 12:54:37 Retry Failed - Reason: Cannot Write Medium - Incompatible Format W 12:54:37 Retrying (3 of 3)... W 12:54:37 Retry Failed - Reason: Cannot Write Medium - Incompatible Format I 12:54:51 Exporting Graph Data... I 12:54:51 Graph Data File: C:\Users\Tao Weng\AppData\Roaming\ImgBurn\Graph Data Files\HL-DT-ST_BD-RE_WH10LS30_1.00_2011年4月20日_12-43_LGEBRA-S04-000_MAX.ibg I 12:54:51 Export Successfully Completed! I 12:54:51 Operation Successfully Completed! - Duration: 00:11:35 I 12:54:52 Average Write Rate: 34,573 KB/s (7.7x) - Maximum Write Rate: 45,244 KB/s (10.1x) I 12:58:30 Close Request Acknowledged I 12:58:30 Closing Down... I 12:58:30 Shutting down SPTI... I 12:58:30 ImgBurn closed!
LIGHTNING UK! Posted April 20, 2011 Posted April 20, 2011 Make sure you install the latest firmware on the drive. http://www.firmwarehq.com/LG/WH10LS30/files.html Your problem is nothing to do with the software, this is purely a drive/firmware/media combo issue - yes, even if you've managed to burn one of those exact discs before. You could try and use a different write speed (something other than 'Max', which is the same as '10x' for your drive/firmware/media combo). Failing that, get some other discs. My experience of LG discs hasn't been all that great.
rabbitaoy Posted April 26, 2011 Author Posted April 26, 2011 Hello, I tested a few more times with the write speed at 6X instead of MAX, and you were right, the problem went away. The disc was copied without any error reported. I have a few more questions though: 1. When i insert the disc, it does show in imageburn that 10X is supported, but am I likely to run into error if i run at the max speed? I had success with Max speed for a while, but then recently I ran into errors. I just have this itch to run it at a faster speed, but maybe I shouldn't take the risk? 2. I'm starting to get the feeling that Blu-ray discs or players are quite sensitive, esp. the PS3. I burnt two copies of "Monster House", one i printed the label with a inkjet and the other one I didn't print the label. The PS3 will the play the one without the label printed, but not the one with the label printed. My stand alone Phillips player will play both however. So even inkjet printing will affect the playability of the disc? What's causing the PS3 not to play the label printed disc? is it the discs problem? too much ink? what should i do to prevent these problems to occur? Thanks in advance! Rabbi Make sure you install the latest firmware on the drive. http://www.firmwarehq.com/LG/WH10LS30/files.html Your problem is nothing to do with the software, this is purely a drive/firmware/media combo issue - yes, even if you've managed to burn one of those exact discs before. You could try and use a different write speed (something other than 'Max', which is the same as '10x' for your drive/firmware/media combo). Failing that, get some other discs. My experience of LG discs hasn't been all that great.
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