smashey Posted September 15, 2011 Posted September 15, 2011 (edited) Hi, I got the 'Program memory area update failure' message and I am just trying to understand what went wrong. Bad disc? Bad drive? Burnt too fast/slow? Here is my log: I 13:59:08 ImgBurn Version 2.5.5.0 started! I 13:59:08 Microsoft Windows 7 Home Premium x64 Edition (6.1, Build 7601 : Service Pack 1) I 13:59:08 Total Physical Memory: 4,061,236 KB - Available: 2,259,424 KB I 13:59:08 Initialising SPTI... I 13:59:08 Searching for SCSI / ATAPI devices... I 13:59:08 -> Drive 1 - Info: HL-DT-ST DVDRAM GH22NS50 TN03 (K:) (SATA) I 13:59:08 Found 1 DVD±RW/RAM! I 16:20:38 Operation Started! I 16:20:38 Building Image Tree... I 16:20:38 Calculating Totals... I 16:20:38 Preparing Image... I 16:20:38 Contents: 1 File, 0 Folders I 16:20:38 Content Type: Data I 16:20:38 Data Type: MODE1/2048 I 16:20:38 File System(s): UDF (2.50) I 16:20:38 Volume Label: The Expendables (2010) I 16:20:38 Size: 4,692,887,376 bytes I 16:20:38 Sectors: 2,291,449 I 16:20:38 Image Size: 4,693,622,784 bytes I 16:20:38 Image Sectors: 2,291,808 I 16:20:40 Operation Successfully Completed! - Duration: 00:00:01 I 16:20:40 Operation Started! I 16:20:40 Source File: -==/\/[bUILD IMAGE]\/\==- I 16:20:40 Source File Sectors: 2,291,808 (MODE1/2048) I 16:20:40 Source File Size: 4,693,622,784 bytes I 16:20:40 Source File Volume Identifier: The Expendables (2010) I 16:20:40 Source File Volume Set Identifier: 3F2F82930022F829 I 16:20:40 Source File Application Identifier: ImgBurn v2.5.5.0 I 16:20:40 Source File Implementation Identifier: ImgBurn I 16:20:40 Source File File System(s): UDF (2.50) I 16:20:40 Destination Device: [5:0:0] HL-DT-ST DVDRAM GH22NS50 TN03 (K:) (SATA) I 16:20:40 Destination Media Type: DVD+R (Disc ID: MCC-004-00) (Speeds: 4x, 8x, 12x, 16x, 18x, 20x, 22x) I 16:20:40 Destination Media Sectors: 2,295,104 I 16:20:40 Write Mode: DVD I 16:20:40 Write Type: DAO I 16:20:40 Write Speed: 14x I 16:20:40 DVD+R Reserve Track: No I 16:20:40 Link Size: Auto I 16:20:40 Lock Volume: Yes I 16:20:40 Test Mode: No I 16:20:40 OPC: No I 16:20:40 BURN-Proof: Enabled W 16:20:40 Write Speed Miscompare! - Wanted: 19,390 KB/s (14x), Got: 16,620 KB/s (12x) I 16:20:40 Book Type Setting: DVD-ROM I 16:20:40 Filling Buffer... (40 MB) I 16:20:41 Writing LeadIn... I 16:21:09 Writing Session 1 of 1... (1 Track, LBA: 0 - 2291807) I 16:21:09 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 2291807) I 16:26:26 Synchronising Cache... W 16:26:32 Potential 'WaitImmediateIO' Deferred Error - (0%, 0/3) - Program Memory Area Update Failure W 16:26:32 Synchronise Cache Failed! - Reason: Program Memory Area Update Failure W 16:26:32 Retrying (1 of 3)... W 16:26:36 Potential 'WaitImmediateIO' Deferred Error - (0%, 0/3) - Program Memory Area Update Failure W 16:26:36 Retry Failed - Reason: Program Memory Area Update Failure W 16:26:36 Retrying (2 of 3)... W 16:26:40 Potential 'WaitImmediateIO' Deferred Error - (0%, 0/3) - Program Memory Area Update Failure W 16:26:40 Retry Failed - Reason: Program Memory Area Update Failure W 16:26:40 Retrying (3 of 3)... W 16:26:44 Potential 'WaitImmediateIO' Deferred Error - (0%, 0/3) - Program Memory Area Update Failure W 16:26:44 Retry Failed - Reason: Program Memory Area Update Failure I 16:27:15 Closing Track... I 16:27:17 Finalising Disc... W 16:27:18 Potential 'WaitImmediateIO' Deferred Error - (0/3) - Session Fixation Error - Incomplete Track in Session W 16:27:18 Finalise Disc Failed! - Reason: Session Fixation Error - Incomplete Track in Session W 16:27:18 Retrying (1 of 3)... W 16:27:19 Potential 'WaitImmediateIO' Deferred Error - (0/3) - Session Fixation Error - Incomplete Track in Session W 16:27:19 Retry Failed - Reason: Session Fixation Error - Incomplete Track in Session W 16:27:19 Retrying (2 of 3)... W 16:27:20 Potential 'WaitImmediateIO' Deferred Error - (0/3) - Session Fixation Error - Incomplete Track in Session W 16:27:20 Retry Failed - Reason: Session Fixation Error - Incomplete Track in Session W 16:27:20 Retrying (3 of 3)... W 16:27:21 Potential 'WaitImmediateIO' Deferred Error - (0/3) - Session Fixation Error - Incomplete Track in Session W 16:27:21 Retry Failed - Reason: Session Fixation Error - Incomplete Track in Session W 16:27:36 Retrying (4)... W 16:27:37 Potential 'WaitImmediateIO' Deferred Error - (0/3) - Session Fixation Error - Incomplete Track in Session W 16:27:37 Retry Failed - Reason: Session Fixation Error - Incomplete Track in Session I 16:27:38 Exporting Graph Data... I 16:27:38 Graph Data File: C:\Users\*****\AppData\Roaming\ImgBurn\Graph Data Files\HL-DT-ST_DVDRAM_GH22NS50_TN03_15-SEPTEMBER-2011_16-20_MCC-004-00_14x.ibg I 16:27:38 Export Successfully Completed! I 16:27:38 Operation Successfully Completed! - Duration: 00:06:58 I 16:27:38 Average Write Rate: 14,505 KB/s (10.5x) - Maximum Write Rate: 16,746 KB/s (12.1x) I 16:27:38 Cycling Tray before Verify... W 16:27:49 Waiting for device to become ready... I 16:28:03 Device Ready! I 16:28:09 Operation Started! I 16:28:09 Source Device: [5:0:0] HL-DT-ST DVDRAM GH22NS50 TN03 (K:) (SATA) I 16:28:09 Source Media Type: DVD+R (Book Type: DVD+R) (Disc ID: MCC-004-00) (Speeds: 4x, 8x, 12x, 16x, 18x, 20x, 22x) I 16:28:09 Image File: -==/\/[bUILD IMAGE]\/\==- I 16:28:09 Image File Sectors: 2,291,808 (MODE1/2048) I 16:28:09 Image File Size: 4,693,622,784 bytes I 16:28:09 Image File Volume Identifier: The Expendables (2010) I 16:28:09 Image File Volume Set Identifier: 3F2F82930022F829 I 16:28:09 Image File Application Identifier: ImgBurn v2.5.5.0 I 16:28:09 Image File Implementation Identifier: ImgBurn I 16:28:09 Image File File System(s): UDF (2.50) I 16:28:09 Read Speed (Data/Audio): MAX / MAX I 16:28:09 Verifying Session 1 of 1... (1 Track, LBA: 0 - 2291807) I 16:28:09 Verifying Track 1 of 1... (MODE1/2048, LBA: 0 - 2291807) I 16:42:17 Exporting Graph Data... I 16:42:17 Graph Data File: C:\Users\*****\AppData\Roaming\ImgBurn\Graph Data Files\HL-DT-ST_DVDRAM_GH22NS50_TN03_15-SEPTEMBER-2011_16-20_MCC-004-00_14x.ibg I 16:42:17 Export Successfully Completed! I 16:42:17 Operation Successfully Completed! - Duration: 00:14:07 I 16:42:17 Average Verify Rate: 5,411 KB/s (3.9x) - Maximum Verify Rate: 5,578 KB/s (4.0x) I have cut out some of the log because I burned about 10 or 15 discs successfully before this one. The discs are Verbatim DVD+R 4.7GB 16x and my drive is LG GH22NS50. After it gave me the message I just clicked continue. Is it just a bad disc? I was running IMGburn for a few hours, could that be the problem, maybe a memory leak or something? After the verify stage it said 'Operation successfully completed', does that mean the burn went okay? Thanks Edited September 15, 2011 by smashey
LIGHTNING UK! Posted September 15, 2011 Posted September 15, 2011 I got the 'Program memory area update failure' message and I am just trying to understand what went wrong. Bad disc? Bad drive? Burnt too fast/slow? It could be any or none of those. If you'd burnt several other discs before that one without a problem, it was probably just a bad disc. Of course it could also be related to temperature - the drive getting too hot. I was running IMGburn for a few hours, could that be the problem, maybe a memory leak or something? It wasn't a software issue, it was a hardware issue. After the verify stage it said 'Operation successfully completed', does that mean the burn went okay? It's physically readable in that drive... that doesn't mean it'll work everywhere. Failures at the point of closing the disc sometimes means other drives won't be able to initialise the disc (read it properly).
smashey Posted September 15, 2011 Author Posted September 15, 2011 Okay thanks for the reply. I will just burn that one again and in future maybe give my drive a break to cool down every hour or two.
smashey Posted September 16, 2011 Author Posted September 16, 2011 Im looking back over the logs from the past few days and I realise this is happening more often than I thought. Most of the time it doesnt give the error pop-up dialogue, it just retries and it seems to work after the first retry. Does that mean in this cases (where the error box doesnt pop up) everything is okay? I 12:13:34 Operation Started! I 12:13:34 Building Image Tree... I 12:13:34 Calculating Totals... I 12:13:34 Preparing Image... I 12:13:34 Contents: 1 File, 0 Folders I 12:13:34 Content Type: Data I 12:13:34 Data Type: MODE1/2048 I 12:13:34 File System(s): UDF (2.50) I 12:13:34 Volume Label: Super (2011) I 12:13:34 Size: 4,690,763,443 bytes I 12:13:34 Sectors: 2,290,412 I 12:13:34 Image Size: 4,691,492,864 bytes I 12:13:34 Image Sectors: 2,290,768 I 12:13:35 Operation Successfully Completed! - Duration: 00:00:01 I 12:13:35 Operation Started! I 12:13:35 Source File: -==/\/[bUILD IMAGE]\/\==- I 12:13:35 Source File Sectors: 2,290,768 (MODE1/2048) I 12:13:35 Source File Size: 4,691,492,864 bytes I 12:13:35 Source File Volume Identifier: Super (2011) I 12:13:35 Source File Volume Set Identifier: 3F2F61B10022F41C I 12:13:35 Source File Application Identifier: ImgBurn v2.5.5.0 I 12:13:35 Source File Implementation Identifier: ImgBurn I 12:13:35 Source File File System(s): UDF (2.50) I 12:13:35 Destination Device: [5:0:0] HL-DT-ST DVDRAM GH22NS50 TN03 (K:) (SATA) I 12:13:35 Destination Media Type: DVD+R (Disc ID: MCC-004-00) (Speeds: 4x, 8x, 12x, 16x, 18x, 20x, 22x) I 12:13:35 Destination Media Sectors: 2,295,104 I 12:13:35 Write Mode: DVD I 12:13:35 Write Type: DAO I 12:13:35 Write Speed: 12x I 12:13:35 DVD+R Reserve Track: No I 12:13:35 Link Size: Auto I 12:13:35 Lock Volume: Yes I 12:13:35 Test Mode: No I 12:13:35 OPC: No I 12:13:35 BURN-Proof: Enabled I 12:13:35 Write Speed Successfully Set! - Effective: 16,620 KB/s (12x) I 12:13:35 Book Type Setting: DVD-ROM I 12:13:35 Filling Buffer... (40 MB) I 12:13:36 Writing LeadIn... I 12:14:04 Writing Session 1 of 1... (1 Track, LBA: 0 - 2290767) I 12:14:04 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 2290767) I 12:19:22 Synchronising Cache... W 12:19:28 Potential 'WaitImmediateIO' Deferred Error - (0%, 0/3) - Program Memory Area Update Failure W 12:19:28 Synchronise Cache Failed! - Reason: Program Memory Area Update Failure W 12:19:28 Retrying (1 of 3)... I 12:19:31 Closing Track... I 12:19:34 Finalising Disc... W 12:19:38 Potential 'WaitImmediateIO' Deferred Error - (0%, 0/3) - Program Memory Area Update Failure W 12:19:38 Finalise Disc Failed! - Reason: Program Memory Area Update Failure W 12:19:38 Retrying (1 of 3)... I 12:19:39 Exporting Graph Data... I 12:19:39 Graph Data File: C:\Users\*****\AppData\Roaming\ImgBurn\Graph Data Files\HL-DT-ST_DVDRAM_GH22NS50_TN03_15-SEPTEMBER-2011_12-13_MCC-004-00_12x.ibg I 12:19:39 Export Successfully Completed! I 12:19:39 Operation Successfully Completed! - Duration: 00:06:03 I 12:19:39 Average Write Rate: 14,452 KB/s (10.4x) - Maximum Write Rate: 16,740 KB/s (12.1x) I 12:19:39 Cycling Tray before Verify... W 12:19:51 Waiting for device to become ready... I 12:20:09 Device Ready! I 12:20:12 Operation Started! I 12:20:12 Source Device: [5:0:0] HL-DT-ST DVDRAM GH22NS50 TN03 (K:) (SATA) I 12:20:12 Source Media Type: DVD+R (Book Type: DVD+R) (Disc ID: MCC-004-00) (Speeds: 4x, 8x, 12x, 16x, 18x, 20x, 22x) I 12:20:12 Image File: -==/\/[bUILD IMAGE]\/\==- I 12:20:12 Image File Sectors: 2,290,768 (MODE1/2048) I 12:20:12 Image File Size: 4,691,492,864 bytes I 12:20:12 Image File Volume Identifier: Super (2011) I 12:20:12 Image File Volume Set Identifier: 3F2F61B10022F41C I 12:20:12 Image File Application Identifier: ImgBurn v2.5.5.0 I 12:20:12 Image File Implementation Identifier: ImgBurn I 12:20:12 Image File File System(s): UDF (2.50) I 12:20:12 Read Speed (Data/Audio): MAX / MAX I 12:20:12 Verifying Session 1 of 1... (1 Track, LBA: 0 - 2290767) I 12:20:12 Verifying Track 1 of 1... (MODE1/2048, LBA: 0 - 2290767) I 12:25:06 Exporting Graph Data... I 12:25:06 Graph Data File: C:\Users\*****\AppData\Roaming\ImgBurn\Graph Data Files\HL-DT-ST_DVDRAM_GH22NS50_TN03_15-SEPTEMBER-2011_12-13_MCC-004-00_12x.ibg I 12:25:06 Export Successfully Completed! I 12:25:06 Operation Successfully Completed! - Duration: 00:04:54 I 12:25:06 Average Verify Rate: 15,583 KB/s (11.3x) - Maximum Verify Rate: 22,913 KB/s (16.5x)
LIGHTNING UK! Posted September 16, 2011 Posted September 16, 2011 The same applies in both situations. A retry, even if successful, is never really a good sign. Drives are cheap now, it might be worth trying another one.
smashey Posted September 16, 2011 Author Posted September 16, 2011 I have a new drive coming next week so I wont burn any more discs til it comes. Although what I am burning is RAR files split across two discs and when I extracted with WinRAR it didn't give any errors so I think all the data is there on the disc. Thanks for the advice.
smashey Posted September 21, 2011 Author Posted September 21, 2011 Got a new drive (Liteon iHBS112) and I have burned 20+ in a row without any of these error messages. Thanks for the support Lightning, thread can be locked.
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