BuckGR Posted February 28, 2014 Share Posted February 28, 2014 Recently purchased an MP3 album off Amazon and when trying to create a .cue file with ImgBurn to burn into an audio disc came up with this error on two of the tracks: "GetAudioInformation_DirectShow Failed!...file name...Reason: DecodedSize == 0" Where the ...file name... is the file name/location. All mp3 files play on my laptop and the rest will load into a cue file. Tried to delete and redownload through amazon customer support with no change. Does anybody know how to solve this problem? Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted February 28, 2014 Share Posted February 28, 2014 If you email one of the problem files to 'support' (check the programs about box), I'll take a look at it. What OS are you running? Link to comment Share on other sites More sharing options...
BuckGR Posted March 1, 2014 Author Share Posted March 1, 2014 Windows 7 64bit, I'll send the email right now. Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted March 1, 2014 Share Posted March 1, 2014 Can I ask, did it actually give you a value in the 'Time' column for those problem files? My Windows 7 machine can't decode those MP3 files via DirectShow, so you must have additional filters installed that think they can but then fail. Mine then falls back to ACM decoding and that works fine. Link to comment Share on other sites More sharing options...
ianymaty Posted March 1, 2014 Share Posted March 1, 2014 Isn't this the old problem with the "artwork" present in the mp3tag? Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted March 1, 2014 Share Posted March 1, 2014 I expect so, yes. But ACM would work if the other filters installed on the OP's machine weren't claiming they could decode it ok. Link to comment Share on other sites More sharing options...
BuckGR Posted March 1, 2014 Author Share Posted March 1, 2014 I will have to check to tonight after work. I'm sorry, but I'm kinda out of the loops on this stuff- why would/wouldn't I have directshow ot other "filters" installed and working? Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted March 1, 2014 Share Posted March 1, 2014 If you add the mp3 to the CUE window and right click it, see if anything useful comes up when you get the program to show the directshow filter list. It may tell you which filters are being pulled into the conversion 'graph' by the OS. Link to comment Share on other sites More sharing options...
BuckGR Posted March 2, 2014 Author Share Posted March 2, 2014 time is "unknown, The filter list is attached. Link to comment Share on other sites More sharing options...
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