andy3083 Posted March 10, 2014 Share Posted March 10, 2014 Hi all, I don't even know what to call this problem. I'm creating ISO's of all my DVD's and decided that one computer is not getting it done fast enough. So I installed it on another computer but cant get it to work. It goes through the process in about 4 seconds and creates a small file usually about 9kb. Anyone know what im doing wrong? Thanks I 21:59:51 Operation Started! I 21:59:51 Source Device: [1:0:0] PBDS CDRWDVD DH-48C2S ND11 (D:) (ATA) I 21:59:51 Source Media Type: DVD+RW (Book Type: DVD-ROM) (Disc ID: MKM-A02-00) I 21:59:51 Source Media Supported Read Speeds: 2x, 4x, 6x, 8x, 10x, 12x I 21:59:51 Source Media Supported Write Speeds: 6.1x I 21:59:51 Source Media Sectors: 2,253,185 (Track Path: PTP) I 21:59:51 Source Media Size: 4,614,522,880 bytes I 21:59:51 Source Media Volume Identifier: DEEP_PURPLE I 21:59:51 Source Media Volume Set Identifier: UNDEFINED I 21:59:51 Source Media File System(s): ISO9660 I 21:59:51 Read Speed (Data/Audio): MAX / 8x I 21:59:51 Destination File: F:\DEEP_PURPLE.ISO I 21:59:51 Destination Free Space: 891,447,300,096 Bytes (870,554,004.00 KiB) (850,150.39 MiB) (830.22 GiB) I 21:59:51 Destination File System: NTFS I 21:59:51 File Splitting: Auto I 21:59:52 Read Speed - Effective: 4.8x - 12x I 21:59:53 Reading Session 1 of 1... (1 Track, LBA: 0 - 0) I 21:59:53 Reading Track 1 of 1... (MODE1/2048, LBA: 0 - 0) I 21:59:55 Exporting Graph Data... I 21:59:55 Graph Data File: C:\Users\Desktop\AppData\Roaming\ImgBurn\Graph Data Files\PBDS_CDRWDVD_DH-48C2S_ND11_10-MARCH-2014_21-59_MKM-A02-00.ibg I 21:59:55 Export Successfully Completed! I 21:59:55 Operation Successfully Completed! - Duration: 00:00:03 I 21:59:55 Average Read Rate: 0 KiB/s (0.0x) - Maximum Read Rate: 0 KiB/s (0.0x) Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted March 10, 2014 Share Posted March 10, 2014 Copy + paste all of the disc info from the box on the right when you're in Read mode please. Your drive may not be reporting certain things properly for that disc. Link to comment Share on other sites More sharing options...
andy3083 Posted March 10, 2014 Author Share Posted March 10, 2014 Thanks for your reply. Below if the info. Just so you know I have tried multiple DVD's and all the disks that don't work in this machine do work in my other machine. I am using Any DVD and IMGBurn 2.5.8.0. Dont know if any of that helps. PBDS CDRWDVD DH-48C2S ND11 (ATA) Current Profile: DVD+RW Disc Information: Status: Complete State of Last Session: Complete Erasable: No Formatted: No Sessions: 1 Sectors: 2,295,104 Size: 4,700,372,992 bytes Time: 510:03:29 (MM:SS:FF) MID: MKM-A02-00 Supported Read Speeds: 2x, 4x, 6x, 8x, 10x, 12x Current Read Speed: 4.8x - 12x File System Information: Sectors: 2,253,185 Size: 4,614,522,880 bytes Time: 500:44:35 (MM:SS:FF) TOC Information: Session 1... (LBA: 0) -> Track 01 (Mode 1, LBA: 0 - 2295103) -> LeadOut (LBA: 2295104) Track Information: Session 1... -> Track 01 (LTSA: 0, LTS: 1, LRA: 0) Physical Format Information (Last Recorded): Disc ID: MKM-A02-00 Book Type: DVD-ROM Part Version: 1 Disc Size: 120 mm Maximum Read Rate: 10.08 Mbps Number of Layers: 1 Track Path: Parallel Track Path (PTP) Linear Density: 0.267 um/bit Track Density: 0.74 um/track First Physical Sector of Data Area: 196,608 Last Physical Sector of Data Area: 2,491,711 Last Physical Sector in Layer 0: 0 Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted March 10, 2014 Share Posted March 10, 2014 Track Information: Session 1... -> Track 01 (LTSA: 0, LTS: 1, LRA: 0) This is the problem here, your drive is returning bad information. 'LTS' is the 'Logical Track Size'. Your drive is saying it's only 1 sector long, hence why ImgBurn is just reading sector 0. The ND12 firmware update may fix the problem... it may not. http://www.dell.com/support/drivers/us/en/19/driverdetails?driverid=R185338 Link to comment Share on other sites More sharing options...
dbminter Posted March 10, 2014 Share Posted March 10, 2014 The track size was the first thing I noticed, too. Had no idea what could be done to fix it, though. Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted March 10, 2014 Share Posted March 10, 2014 Another thread with the exact same drive / problem from back in 2011. http://forum.imgburn.com/index.php?/topic/18065-unable-to-create-an-image-file-iso/ Link to comment Share on other sites More sharing options...
andy3083 Posted March 11, 2014 Author Share Posted March 11, 2014 Thanks for the reply guys. I tries the firmware update but no good. I've swapped to an external DVD drive and that works great. Must be a problem with those drives. Thanks again Link to comment Share on other sites More sharing options...
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