Blank DVD shows incorrect size

[Burn100]

They have a capacity of 4.7 GB. But both Windows Explorer and IMGBurn says 1.31 GB of 1.31 GB free. I can read disks fine. I tried with Verbatim and YDD and the result is the same.

Here is the Disc info from Imgburn:

TSSTcorp CDDVDW TS-H653J FU02 (ATA)
Current Profile: DVD-R

Disc Information:
Status: Empty
State of Last Session: Empty
Erasable: No
Free Sectors: 691,136
Free Space: 1,415,446,528 bytes
Free Time: 153:37:11 (MM:SS:FF)
Next Writable Address: 0
MID: MCC 03RG20
Supported Write Speeds: 4x

Pre-recorded Information:
Manufacturer ID: MCC 03RG20

Physical Format Information (Last Recorded):
Book Type: DVD-R
Part Version: 5
Disc Size: 80 mm
Maximum Read Rate: Not Specified
Number of Layers: 1
Track Path: Parallel Track Path (PTP)
Linear Density: 0.267 um/bit
Track Density: 0.74 um/track
First Physical Sector of Data Area: 196,608
Last Physical Sector of Data Area: 0
Last Physical Sector in Layer 0: 0

Performance (Write Speed):
Descriptor 1...
-> B0: 0x00, B1: 0x00, B2: 0x00, B3: 0x00
-> EL: 691135 (0x000A8BBF)
-> RS: 8,310 KB/s (6x) - WS: 5,540 KB/s (4x)

And what happens when I try to burn a dvd with 4 GB of data.

 

12:34:28    #28 Text 0 File DVDR.cpp, Line 3437
    Reserved Track size: 2117344 (204EE0h, 4135MB) -> return code -1066
    
12:34:28    #29 CDR -1066 File ThreadedTransferInterface.cpp, Line 1921
    Invalid field in command
    E: TSSTcorp CDDVDW TS-H653J
    
12:34:28    #30 TRANSFER -27 File ThreadedTransfer.cpp, Line 1235
    Could not perform start of Disc-at-once
    
12:34:28    #31 Text 0 File DVDPlusDualLayer.cpp, Line 1464
    SetDriveCaps: Set LAST LBA of layer 1 to 0
    
12:34:28    #32 Text 0 File ThreadedTransfer.cpp, Line 275
    Pipe memory size 83836800
    
12:34:28    #33 PHASE 38 File dlgbrnst.cpp, Line 2143
    Burn process failed at 4x (5,540 KB/s)
    
12:34:28    #34 Text 0 File SCSIPTICommands.cpp, Line 454
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME
    
12:34:28    #35 Text 0 File Cdrdrv.cpp, Line 12325
    DriveLocker: UnLockVolume completed
    
12:34:28    #36 Text 0 File SCSIPTICommands.cpp, Line 617
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

Edited February 12 by Burn100

[dbminter]

If you've tried both Verbatim and another brand of DVD-R, then the issue is either one with your burner or some obscure Windows error.

 

First off, try changing the I/O Interface in ImgBurn.  Tools --> Settings --> I/O --> Page 1 --> Interface.  Try changing to a different interface.  It shouldn't be necessary, but I would recommend closing and reopening ImgBurn between changing I/O Interfaces.  See if any of those different Interfaces help.

 

Barring that not working, I'd try getting a new DVD burner, preferably a different make, model, and manufacturer.

[Burn100]

The original drive failed. It made huge noise then completely refused to do anything other then open and, accept a disc and then make terrifying noise. I managed to get another one, hp CDDVDW TS-H653T ATA Device, also from Samsung, and it initially reported the correct size, 4.38 GB at the store and I even managed to burn a DVD and it copied files just fine, yesterday night however, I have the same issue again. I am not certain what is causing it, since it was fine when I installed it in my pc on Wednesday. I tried with Verbatim and YD, same result. I also used a Live Lununtu USB on the first one, and it too reported the same 1.31 GB size. 

I found another thread from a decade and a half ago here with the same issue, also from Samsung, but there is nothing there that suggests a solution. 

 

https://answers.microsoft.com/en-us/windows/forum/all/samsung-dvdwbd-drive-reports-blank-dvd-r-as-13gb/59e8d6d5-83f7-462b-aa30-4d74ce89f36e

 

So it turns out that I can not change interface. I tried to, but it tells me that I have to download them. When I went to the downloads option, it tells me that they are not necessary for Windows 10. 

 

Thanks for helping. Anything else I could try?

 

 

[LIGHTNING UK!]

Is that drive still being manufactured or are you buying used ones?

Any particular reason to buy that model? They all work, so go for something different.

[Burn100]

Internal Drives are not available here. They stopped importing it because not many use them. This is the only store that I found that had it and the manufacturing date says September 2020. 

It seems they sell laptop's internal drive with a SATA to USB as a the new thing since people use a caddy to add an extra SSD in that space. In short, research failure on my part. 

As for why I got the same thing again, they replaced the original when I claimed warranty. 

What I find weird is why it reads 1.3GB. Why that specifically? 

 

Thanks 

[dbminter]

Oh, you'll drive yourself crazy trying to find out why computers do the arcane black magic things they do! 

[Burn100]

I think I will see if I can get one of those external ones. Question, if my dvds have a lot of scratches, will trying to read them damage the player? 

[dbminter]

Technically, turning on an external player can "damage" it.    Simply the act of passing electrical current from a completely powered off device can do that.  It doesn't happen often, but it can do it, particularly as a device gets older and more usage.

 

To more precisely answer your question, not "damage" it, per se.  It can just cause the laser to wear out sooner because it requires more work of the laser to read scratched discs.

 

The good news is most scratches can't be recovered from.    It depends on the depth, length, number, and location of the scratches.

 

However, a good rule of thumb is if the device keeps attempting to read scratches and doesn't error out/stop and you're getting very low read rates, I tend to stop the read operation after 30 minutes.

[Burn100]

Thanks