Ripstation BS_Robots_Connect_Failed Unexpected Error 402

[Nextria]

Hello,

I have a strange problem, i have a Ripstation and on one PC with windows 10 it works correctly.
On the other PC i keep getting a error, even after reinstalling windows again.

copied the BSRobots20.dll and winusb.dll to the imgburn folder, 
i select "Acronova 0BSRobots20.dll" option in IO under Enumerate Devices.

On my working PC i close it and the machine starts up.
But on this pc i get a error BS_Robots_Connect_Failed Unexpected Error 402.

anyone have a idea ?

[LIGHTNING UK!]

You're better off contacting Acronova. They're in the best position to support their own products.

BS_Robots_Connect is only supposed to return:

//      BS_ROBOTS_OK     If the function succeeds with no error.
//      BS_ROBOTS_ERROR  If the function fails with any error occurred.

It's actually returning 'BS_ROBOTS_BUSY' (402)

So I guess, internally, it's trying to do something which is taking longer than expected? (or maybe it's totally stuck).

Can you see the drive itself in the program?

Is the device found in Device Manager ok? The drive itself and the robot side of things - I'm sure that would have an entry too.

 

 

[Nextria]

On 3/1/2025 at 9:22 AM, LIGHTNING UK! said:

You're better off contacting Acronova. They're in the best position to support their own products.

BS_Robots_Connect is only supposed to return:

//      BS_ROBOTS_OK     If the function succeeds with no error.
//      BS_ROBOTS_ERROR  If the function fails with any error occurred.

It's actually returning 'BS_ROBOTS_BUSY' (402)

So I guess, internally, it's trying to do something which is taking longer than expected? (or maybe it's totally stuck).

Can you see the drive itself in the program?

Is the device found in Device Manager ok? The drive itself and the robot side of things - I'm sure that would have an entry too.

 

 

Hey,

Thank you, i will try contact Acronova, in Device Manager, both the drive and the DupliQ are showing.
Imgburn hangs, i am not sure if its sees the drive.

Its strange i think maybe its a premission option

 

Edited March 5 by Nextria

[Nextria]

Quick updated I contacted Acronova and they responded, but the machines is old.
They advised me to try other usb cable and ports.

I already tried that, but gave it another shot, there was one usb port that i use for my keyboard/mouse KVM.
And what do you know, when i used this port it works.

so from all the usb ports on the motherboard or front pannel, only one work.

So i am happy i got it working on this pc too. its a old machines but i fitted in a blu-ray drive.
in combination with Anydvd, i can backup uptill 25 disc without intervention :D